Clari Copilot

“helpful sales insights”

Pros

Having conversation summaries and detailed breakdowns built in is really useful. The guidance on where to improve, along with the buy signals it highlights for sales teams, adds a lot of value. When the prompts are written well, the system can return really strong and useful information.

Cons

At times, the platform seems to get confused and ends up not returning any information at all. It also struggles with spelling at times especially with certain accents or names.

“fantastic multilingual features”

Pros

For most part it does a good job at recording calls across different languages and creating summaries you can go back to later. In my role, where I'm evaluated on qualified meetings, it does a phenomenal job identifying budget, authority, need and timing for my deals.

Cons

Ocassionally, it doesn't join meetings automatically so you have to add it manually. There are also cases where even after adding it yourself, it still doesn't join.

“Amazing forecasting boost”

Pros

We've just recently begun using this and it's been a really helpful tool for forecasting.

Cons

One downside is that you have to re enter the entire forecast before you can move forward. At times, it would be much better to have a quick submit option instead.