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Overview
Dialpad Sell is an AI-powered sales outreach tool that automates lead management and provides real-time coaching for call center teams. While users occasionally experience connection issues, the platform offers impressive live transcription and AI summaries to ensure high-quality communication and productivity.
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Starting Price
Custom
Dialpad Sell Specifications
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
- CRM Integration
What Is Dialpad Sell?
Dialpad Sell is an AI-enabled sales outreach platform designed to help sales teams work on high volumes of calls efficiently. Operating within the broader Dialpad ecosystem, it focuses on improving representative performance through real-time insights and automated workflows. The software utilizes proprietary artificial intelligence (AI) to provide live coaching, sentiment analysis, and automated call summaries. By integrating directly with popular customer relationship management (CRM) platforms, it eliminates manual data entry by automatically logging calls, notes, and action items. This allows sales representatives to focus on closing deals rather than administrative tasks.
Dialpad Sell Pricing
Dialpad Sell pricing consists of the following plans:
- Essentials: $49/user/month
- Advanced: $110/user/month
- Premium: $170/user/month
It offers a free trial.
Disclaimer: The pricing is subject to change.
Dialpad Sell Integrations
Dialpad Sell integrates with many software, including:
- Salesforce
- Google Workspace
- Microsoft Outlook
- Zendesk Suite
- Microsoft Teams
Who Is Dialpad Sell For?
Dialpad Sell is ideal for the following industries:
- Technology and SaaS
- Real estate
- Education
- Healthcare
- Professional services
- Retail and e-commerce
Is Dialpad Sell Right For You?
Dialpad Sell is a strong contender for organizations prioritizing scalability and advanced AI insights. The platform is SOC2 Type II and HIPAA compliant, ensuring high-level security for sensitive customer data. It is used by well-known companies such as WeWork and Domo to streamline their sales operations. If your team requires a unified workspace that combines voice, messaging, and AI coaching, this platform fits well.
Still not sure about Dialpad Sell? Contact our support team at (661) 384-7070 for further guidance.
Dialpad Sell Features
AI Sales Coaching
This feature provides real-time guidance to representatives during active calls. Utilizing artificial intelligence (AI) to analyze conversation content, it delivers live coach cards that display relevant talking points, objection-handling tips, and competitive insights when needed.
Local Presence
Local presence enables sales teams to match their caller ID area code to the geographic region of the recipient. This automated matching system increases the probability of prospects answering calls by displaying recognized local numbers rather than toll-free or unknown IDs.
Power Dialer
The power dialer automates the sequence of outbound calls by immediately dialing the next prospect on a list after a representative completes a previous interaction. This automation eliminates manual dialing tasks and reduces idle time between successful connections.
Voice Transcription
Dialpad Sell features an instantaneous, text-based record of every voice conversation. Built with natural language processing (NLP), the feature produces searchable transcripts that automatically identify key action items and specific moments for post-call review and documentation.
Contact Center Analytics
Contact center analytics offers data-driven oversight through centralized dashboards that track performance metrics. Managers can monitor playbook adherence, call quality, and representative productivity to identify training opportunities and optimize overall operational efficiency.
Pros And Cons of Dialpad Sell
Pros
Intuitive user interface ensures sales teams can begin calls immediately
AI-driven real-time transcriptions allow managers to get actionable coaching
Native CRM integrations drastically reduce manual data entry for agents
Automated voicemail drop features enable reps to increase their daily outreach
Cons
Users occasionally experience connectivity issues or dropped calls during peaks
AI transcription accuracy can struggle with heavy accents or complex jargon
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Frequently Asked Questions
Does Dialpad Sell offer an API?
Yes, Dialpad Sell offers an API.
What types of pricing plans does Dialpad Sell offer?
Dialpad Sell offers Essentials at $49/user/month, Advanced at $110/user/month, and Premium at $170/user/month. Get a Dialpad Sell cost quote.
What language does Dialpad Sell support?
Dialpad Sell supports several languages for transcription and coaching, including English, French, Spanish, Japanese, Dutch, German, Italian, Portuguese, and Korean.
What other apps does Dialpad Sell integrate with?
Dialpad Sell integrates with popular tools such as Salesforce, Google Workspace, Microsoft Outlook, Zendesk, and Microsoft Teams.
Who are the typical users of Dialpad Sell?
Dialpad Sell is ideal for industries including Technology and SaaS, Real Estate, Education, Healthcare, Professional Services, and Retail and E-commerce.
What level of support does Dialpad Sell offer?
Dialpad Sell offers 24/7 phone and live chat support for Pro and Enterprise customers, alongside a comprehensive online help center.
Does Dialpad Sell have a mobile app?
Yes, Dialpad Sell software offers a mobile app.