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Overview
Fastcall empowers sales and support teams to enhance productivity with click-to-dial, call logging, and real-time reporting. While its customization options might be limited, it effectively supports small to mid-sized businesses and remote teams seeking streamlined call center operations and improved customer engagement.
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Starting Price
Custom
Fastcall Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Reporting And Analytics
- Predictive Dialing
What Is Fastcall?
Fastcall is a Salesforce-native communication platform that integrates voice, SMS, and video directly into Salesforce Mobile. It offers AI-powered Agentforce, automatic call transcriptions, sentiment analysis, and WhatsApp messaging, enabling sales and service teams to connect with customers seamlessly. Fastcall helps businesses streamline workflows, enhance productivity, and gain actionable insights from every interaction, making it a comprehensive solution for Salesforce-focused teams looking to improve communication and engagement.
Fastcall Pricing
The vendor offers three Fastcall price plans:
- Essential: $30/user/month
- Pro: $60/user/month
- Custom
Disclaimer: The pricing is subject to change.
Fastcall Integrations
Who Is Fastcall For?
Fastcall is ideal for organizations across a wide range of industries and sectors, including:
- Law Firms
- Financial services
- Healthcare
- Education
- Real Estate
- Technology
Is Fastcall Right For You?
Fastcall is ideal for sales and service teams that need unified voice, SMS, and video communication fully embedded in their Customer Relationship Management (CRM). Its native Salesforce architecture enhances data security and real-time activity tracking without external APIs. With worldwide calling, AI‑powered insights, and a strong global client base on the AppExchange, Fastcall supports scalable operations for growing businesses seeking streamlined communication and deeper engagement.
Still doubtful if Fastcall is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Fastcall Features
Inbound Call Management
This feature intelligently routes incoming calls to the right agent, ensuring no call is missed. Calls are logged automatically, providing clear records for follow-ups and performance tracking. Teams can handle multiple lines efficiently, improving response times and overall customer satisfaction.
Messaging And SMS
The platform supports SMS, MMS, and WhatsApp messaging, enabling fast, reliable communication with clients. Every conversation is tracked for clarity and accountability. By keeping messages organized and accessible, teams can maintain timely engagement and stronger customer connections.
Conference Calls
Conference calls allow multiple participants to join a single session seamlessly. This also simplifies scheduling and coordination for internal teams and external stakeholders. It fosters better collaboration, decision-making, and real-time discussion across departments.
Group Messaging
Conference calls allow multiple participants to join a single session seamlessly. This also simplifies scheduling and coordination for internal teams and external stakeholders. It fosters better collaboration, decision-making, and real-time discussion across departments.
Outbound Call Automation
Outbound calls can be scheduled, automated, and logged efficiently. Teams can send voicemails and follow-ups without manual effort, saving time on repetitive tasks. This also enhances productivity, maintains consistent outreach, and strengthens client relationships.
Pros And Cons of Fastcall
Pros
AI-powered Agentforce for automating tasks
Automatic call logging, transcriptions, and sentiment analysis
Global coverage for phone and messaging services
Cons
Feature compatibility can vary across categories
Customer support time may vary at times
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Frequently Asked Questions
Does Fastcall offer an API?
Yes, Fastcall offers an API.
Does Fastcall have a mobile app?
No, Fastcall does not offer a dedicated mobile app.
What types of pricing plans does Fastcall offer?
Fastcall offers three pricing, including Essential ($30/user/month), Pro ($60/user/month), and Custom. Get a detailed Fastcall cost breakdown tailored to your specific requirements.
What level of support does Fastcall offer?
Fastcall offers support through live chat, phone, email, and contact form.
What language does Fastcall support?
Fastcall primarily supports English.
Who are the typical users of Fastcall?
Fastcall features are used by organizations across industries and sectors, such as healthcare, education, real estate, law firms, financial services, and technology.
What other apps does Fastcall integrate with?
Fastcall primarily supports integration with Saleforce.