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Overview
Flowroute streamlines call center communications with its cloud-native infrastructure and reliable voice origination. Though the initial account setup involves technical steps, the software provides deep visibility into call traffic. Nonetheless, its automated security layers and redundant routing paths minimize service interruptions, making it a dependable choice for large-scale telephony requirements.
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Starting Price
Custom
Flowroute Specifications
Call Recording
Call Reporting And Analytics
CRM Integration
Omnichannel Support
What Is Flowroute?
Flowroute is a cloud-native communication platform designed specifically for high-volume call centers and software developers. The software provides carrier-grade SIP trunking and programmable messaging, enabling businesses to instantly scale voice capacity. It solves the pain point of call drops and security vulnerabilities by utilizing its patented HyperNetwork for redundancy and automated fraud mitigation. In this regard, Flowroute ensures that mission-critical voice applications remain online and profitable for growing enterprises.
Flowroute Pricing
As its pricing depends on the pay-as-you-go approach, the Flowroute cost ranges across the following estimated rates:
- Inbound Call Rates: Starts at $0.005/minute
- Outbound and Termination Charges: Starts at $0.00833/minute
- SMS: Starts at $0.004/message (long-code) and $0.0075/message (toll-free)
- MMS: Starts at $0.0095/message (long-code) and $0.019/message (toll-free)
- Direct Inward Dial: Starts at $0.50/number
Disclaimer: The pricing is subject to change.
Flowroute Integrations
The software supports integration with multiple platforms, such as:
- Asterisk
- 3CX
- FreeSwitch
Who Is Flowroute For?
Flowroute is ideal for a range of industries, including:
- Call centers
- Telecommunications
- Marketing agencies
- Customer care
- Education
- Collection agencies
- E-commerce
Is Flowroute Right For You?
Flowroute is an ideal choice for businesses that require high-availability voice infrastructure without long-term commitments. The software is widely recognized for its security, having won the “Frost and Sullivan Enabling Technology Leadership Award” for its best performance and leading technology. Its standout strength, the patented HyperNetwork, provides redundant routing that ensures call stability for large enterprises and call centers. Overall, Flowroute is an excellent fit for those needing carrier-level control, scalability, and high-quality voice connections to support global customer interactions.
Still not sure about Flowroute? Contact our support team at (661) 384-7070 for further guidance.
Flowroute Features
This feature enables businesses to manage massive volumes of concurrent calls without experiencing service degradation. It supports automated scaling to handle peak demand, ensuring customer calls are never dropped due to capacity limits or restricted trunk lines.
Flowroute facilitates IP-based authentication as a more secure alternative to standard username and password combinations. The software enables administrators to disable traditional SIP credentials entirely. In this regard, it notes that only authorized static IP addresses can initiate outbound calls from the account.
The platform allows users to specify exactly which international regions are permitted for outbound dialing. It streamlines the creation of a restricted list. This approach confirms that calls are placed only to approved countries while preventing accidental or fraudulent dialing to high-cost zones.
This solution provides carrier-level security through its automated traffic monitoring system. It enables the real-time detection of suspicious activity. Therefore, it ensures that a business is protected from the financial impact of toll fraud by blocking unauthorized international traffic patterns instantly.
Flowroute supports manual blocking of specific high-risk destinations to enhance account security. It enables users to effectively blacklist certain countries or regions. In this regard, outbound traffic is strictly limited to locations relevant to the organization’s actual business operations.
