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Overview
GoAutoDial is an open-source, web-based contact center platform designed for businesses of all sizes. It streamlines call management and enhances agent performance. Although occasional softphone-specific limitations exist, predictive dialing, REST API integrations, and powerful reporting tools ensure efficient operations and actionable insights.
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GoAutoDial Specifications
Auto Dialer Software
Call Recording Software
Call Tracking Software
Contact Center Software
What Is GoAutoDial?
GoAutoDial is a cloud-based, open-source contact center platform designed for businesses of all sizes. It serves as a web-based solution that enables teams to manage inbound, outbound, and blended call campaigns efficiently. The software offers features such as predictive dialing, real-time dashboards, IVR, and analytics.
The software helps organizations streamline call center operations, improve agent productivity, and gain actionable insights, making it easier to manage customer interactions and optimize overall communication workflows.
GoAutoDial Pricing
GoAutoDial pricing depends on the JustGOcloud subscription plans, which are offered on a per‑agent basis.
- GOcloud Starter: $29 per agent/month (starts with 3 agents)
- GOcloud Premium: $34 per agent/month (starts with 3 agents)
Disclaimer: The pricing is subject to change.
GoAutoDial Integrations
GoAutoDial supports integration with multiple systems and platforms, primarily through its REST API and third‑party connectors.
- Google Cloud
- Gmail
- LimeSurvey
- SurveyMonkey software
Who Is GoAutoDial For?
GoAutoDial software serves a wide range of industries and sectors, including:
- Business services
- Contact center operations
- Telecommunication services
- Outsourced customer support
- Hosted communication providers
- Managed service providers
- SMB and enterprise call handling
Is GoAutoDial Right For You?
Are you looking for a reliable, enterprise-grade contact center solution that boosts agent productivity and simplifies multi-channel campaigns? GoAutoDial helps reduce idle time and improves customer call routing, ensuring businesses handle both inbound and outbound operations efficiently
GoAutoDial is HIPAA and PCI DSS compliant, meeting key regulatory standards for data privacy and secure communication. The platform provides secure, scalable call center operations, supporting flexible deployments from a few agents to hundreds.
Still not sure if GoAutoDial is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
GoAutoDial Features
GoAutoDial features predictive and preview dialing that automatically initiates calls based on agent availability and campaign parameters. This reduces idle time on calls, increases agent productivity, and helps contact centers handle large outbound campaigns more efficiently.
The real-time dashboard provides supervisors and managers with live insights into agent performance, call status, and campaign metrics. It enables quick decision-making, immediate adjustments to operations, and improves overall transparency and accountability within contact center workflows.
WebRTC and VoIP support allow agents to make and receive calls directly from a browser or softphone without traditional hardware. This enhances flexibility, lowers telephony costs, and enables remote or hybrid teams to operate seamlessly across multiple locations.
Interactive Voice Response (IVR) and smart call routing direct callers efficiently to the right agent or department. This improves customer experience, reduces wait times, and ensures inquiries are handled by the most appropriate personnel, enhancing overall service quality.
