Last Updated
Overview
SurveyMonkey software is a cloud-based platform that allows businesses to efficiently create, distribute, and analyze surveys. It provides a diverse set of questions, customizable templates, and extensive analytical tools. While it might be costly for start-ups, organizations can utilize SurveyMonkey software for industry research, customer communication, and employee engagement.
Overall Rating
Based on 14 users reviews
4.4
Rating Distribution
Positive
86%
Neutral
14%
Negative
0%
Starting Price
Custom
SurveyMonkey Specifications
- Feedback Management
- Automation & Workflow
- Mobile Accessibility
- Analytics & Reporting
What Is SurveyMonkey Software?
SurveyMonkey software allows businesses to create, distribute, and analyze surveys for long-term growth. It is an online software that offers numerous question types, a variety of customizable templates, and AI-powered insights for data analysis. It is widely used to efficiently conduct market research, gather customer feedback, and boost staff motivation. SurveyMonkey software also offers extensive reporting and integrates with various tools, boosting operational frequency.
SurveyMonkey Pricing
The SurveyMonkey pricing ranges in three packages:
Team Plans
- Team Advantage Plan: $25/user/month
- Team Premier Plan: $75/user/month
- Enterprise Plan: Custom
Individual Plans
- Premier Annual: $99/month
- Advantage Annual: $34/month
- Started Monthly: $35/month
Enterprise
- Custom quote
Disclaimer: Prices are subject to change.
SurveyMonkey Integrations
SurveyMonkey software integrates with various apps, such as:
Who Is SurveyMonkey Software For?
SurveyMonkey serves different types of teams across the following industries:
- Retail
- Healthcare
- Education
- Nonprofit
- Financial services
- Technology
Is SurveyMonkey Software Right For You?
SurveyMonkey software suits retail businesses, educational institutions, and financial firms, requiring survey creation and analysis tools to manage data and gather feedback. It provides numerous customizable templates, reporting features, and more than 200 integrations, enhancing operational efficiency. SurveyMonkey software is also user-friendly and works seamlessly for any level of work, making it a strong choice across several leading names, such as Harvard University, Adidas, and McKesson.
Still not sure about SurveyMonkey software? Contact our support team at (661) 384-7070 for further assistance.
SurveyMonkey Features
AI-Powered Insights
SurveyMonkey software processes the survey responses using AI, providing businesses with AI-based insights to build future strategies. So, businesses can easily identify patterns and trends, generate reports, and make optimum choices for growth using its AI-enabled tools.
Accept Payments in Surveys
The platform includes a payment tool within surveys. It allows businesses to collect payments, donations, and/or registration fees within the survey without redirecting customers to external websites. Eventually, it makes transactions easier and increases the total revenue.
Multilingual Surveys
SurveyMonkey software offers surveys in 56 languages, allowing businesses to increase their reach by targeting diverse audiences. This multilingual approach helps businesses maintain survey consistency and improves survey accuracy.
Customizable Templates
The software provides more than 400 customizable templates, helping organizations create personalized surveys for their target audience. It also improves customer engagement by providing unique and appealing designs.
Pros And Cons of SurveyMonkey
Pros
User-friendly and fast interface
Customizable templates
Offers more than 200 integrations
Several global users laud it for its multilingual facilities
Offers smooth and secure transactions
Cons
Slightly bit higher pricing than alternatives for small businesses
The free plan is limited, so advanced features come with paid plans only
Some software users suggest new additions for the color/design of data presentations
SurveyMonkey Reviews
Total 14 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars29%
3
Stars7%
2
Stars7%
1
Stars0%
Share your experience
Defense and Space, 500+ employees
More than a year
“For easy and efficient surveys, SurveyMonkey's it”
Pros
I love how simple and easy to use this site is. My company uses this all the time to complete surveys and figure out how to improve our events.
Cons
I don't like that SurveyMonkey sometimes has lagging issues where the screen doesn't load. But once I click on the link again, it loads fine. It doesn't happen too often so that's a plus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 51-100 employees
Less than 6 months
“A powerful and simple survey tool”
Pros
I really liked the variety of models and the different options for analyzing the answers. It made things a lot easier!
Cons
The questionnaire customization is pretty limited in the free version and the data export could use some improvements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
Less than 6 months
“Quick and easy survey tool”
Pros
I really love the customization tools on SurveyMonkey. It's a trusted company that has been super loyal to assisting customers and applying feedback for years.
Cons
Honestly there's nothing substantial I don't like about it!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What types of pricing plans does SurveyMonkey software offer?
The SurveyMonkey software cost starts at $25/user/month for the Team plans, $34/month for the Individual plans, and a custom quote for the Enterprise plan. Get a detailed rundown of SurveyMonkey pricing to pick the plan that best fits your business needs.
Does SurveyMonkey software have a mobile app?
Yes, SurveyMonkey software has a mobile app for iOS and Android.
What language does SurveyMonkey software support?
SurveyMonkey software supports 56 languages, including English, Arabic, Hindi, Ukrainian, Persian, Chinese, French, German, Punjabi, and more.
What other apps does SurveyMonkey software integrate with?
SurveyMonkey software integrates with various third-party apps, such as Power BI, Salesforce, Tableau, Constant Contact, Microsoft Teams, Stripe, Zendesk, Zapier, etc.
Who are the typical users of SurveyMonkey software?
SurveyMonkey software is typically used by those in education, healthcare, retail, technology, nonprofits, professional services, financial services, and other such industries.
What level of support does SurveyMonkey software offer?
SurveyMonkey software offers email, chat, blogs, a resource center, and an online help center.
Does SurveyMonkey software offer an API?
Yes, SurveyMonkey software does offer an API.