SurveyMonkey

SurveyMonkey

14 Review(s)

Overview

SurveyMonkey software is a cloud-based platform that allows businesses to efficiently create, distribute, and analyze surveys. It provides a diverse set of questions, customizable templates, and extensive analytical tools. While it might be costly for start-ups, organizations can utilize SurveyMonkey software for industry research, customer communication, and employee engagement.

Overall Rating

Based on 14 users reviews

4.4

Rating Distribution

Positive

86%

Neutral

14%

Negative

0%

Starting Price
Custom

SurveyMonkey Specifications

Feedback Management

Automation & Workflow

Mobile Accessibility

Analytics & Reporting

View All Specifications

What Is SurveyMonkey Software?

SurveyMonkey software allows businesses to create, distribute, and analyze surveys for long-term growth. It is an online software that offers numerous question types, a variety of customizable templates, and AI-powered insights for data analysis. It is widely used to efficiently conduct market research, gather customer feedback, and boost staff motivation. SurveyMonkey software also offers extensive reporting and integrates with various tools, boosting operational frequency.

SurveyMonkey Pricing

The SurveyMonkey pricing ranges in three packages:

Team Plans

  • Team Advantage Plan: $25/user/month
  • Team Premier Plan: $75/user/month
  • Enterprise Plan: Custom

Individual Plans

  • Premier Annual: $99/month
  • Advantage Annual: $34/month
  • Started Monthly: $35/month

Enterprise

  • Custom quote
You can get a detailed rundown of the SurveyMonkey software pricing to pick a plan that best suits your needs.

Disclaimer: Prices are subject to change.

SurveyMonkey Integrations

SurveyMonkey software integrates with various apps, such as:

Watch a free SurveyMonkey software demo to learn more about its integrations.

Who Is SurveyMonkey Software For?

SurveyMonkey serves different types of teams across the following industries:

  • Retail
  • Healthcare
  • Education
  • Nonprofit
  • Financial services
  • Technology

Is SurveyMonkey Software Right For You?

SurveyMonkey software suits retail businesses, educational institutions, and financial firms, requiring survey creation and analysis tools to manage data and gather feedback. It provides numerous customizable templates, reporting features, and more than 200 integrations, enhancing operational efficiency. SurveyMonkey software is also user-friendly and works seamlessly for any level of work, making it a strong choice across several leading names, such as Harvard University, Adidas, and McKesson.

Still not sure about SurveyMonkey software? Contact our support team at (661) 384-7070 for further assistance.

SurveyMonkey Features

SurveyMonkey software processes the survey responses using AI, providing businesses with AI-based insights to build future strategies. So, businesses can easily identify patterns and trends, generate reports, and make optimum choices for growth using its AI-enabled tools.

See How It Works

The platform includes a payment tool within surveys. It allows businesses to collect payments, donations, and/or registration fees within the survey without redirecting customers to external websites. Eventually, it makes transactions easier and increases the total revenue.

See How It Works

SurveyMonkey software offers surveys in 56 languages, allowing businesses to increase their reach by targeting diverse audiences. This multilingual approach helps businesses maintain survey consistency and improves survey accuracy.

See How It Works

The software provides more than 400 customizable templates, helping organizations create personalized surveys for their target audience. It also improves customer engagement by providing unique and appealing designs.

See How It Works

Pros And Cons of SurveyMonkey

Pros

  • User-friendly and fast interface

  • Customizable templates

  • Offers more than 200 integrations

  • Several global users laud it for its multilingual facilities

  • Offers smooth and secure transactions

Cons

  • Slightly bit higher pricing than alternatives for small businesses

  • The free plan is limited, so advanced features come with paid plans only

  • Some software users suggest new additions for the color/design of data presentations

SurveyMonkey Reviews

Total 14 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

29%

3

Stars

7%

2

Stars

7%

1

Stars

0%

Share your experience

D

Dhaval

Defense and Space, 500+ employees

More than a year

5.0
March 2025

For easy and efficient surveys, SurveyMonkey's it

Pros

I love how simple and easy to use this site is. My company uses this all the time to complete surveys and figure out how to improve our events.

Cons

I don't like that SurveyMonkey sometimes has lagging issues where the screen doesn't load. But once I click on the link again, it loads fine. It doesn't happen too often so that's a plus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Raja

E-Learning, 51-100 employees

Less than 6 months

4.0
March 2025

A powerful and simple survey tool

Pros

I really liked the variety of models and the different options for analyzing the answers. It made things a lot easier!

Cons

The questionnaire customization is pretty limited in the free version and the data export could use some improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alyx

Construction, 1-10 employees

Less than 6 months

5.0
February 2025

Quick and easy survey tool

Pros

I really love the customization tools on SurveyMonkey. It's a trusted company that has been super loyal to assisting customers and applying feedback for years.

Cons

Honestly there's nothing substantial I don't like about it!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

The SurveyMonkey software cost starts at $25/user/month for the Team plans, $34/month for the Individual plans, and a custom quote for the Enterprise plan. Get a detailed rundown of SurveyMonkey pricing to pick the plan that best fits your business needs.

Yes, SurveyMonkey software has a mobile app for iOS and Android.

SurveyMonkey software supports 56 languages, including English, Arabic, Hindi, Ukrainian, Persian, Chinese, French, German, Punjabi, and more.

SurveyMonkey software integrates with various third-party apps, such as Power BI, Salesforce, Tableau, Constant Contact, Microsoft Teams, Stripe, Zendesk, Zapier, etc.

SurveyMonkey software is typically used by those in education, healthcare, retail, technology, nonprofits, professional services, financial services, and other such industries.

SurveyMonkey software offers email, chat, blogs, a resource center, and an online help center.

Yes, SurveyMonkey software does offer an API.