Hosted Predictive Dialer
Last Updated
Overview
Hosted Predictive Dialer is a cloud-based call center solution that maximizes outbound efficiency. While it primarily focuses on high-volume dialing, its fiber-optic clarity and unlimited calling plans offer superior value. These features eliminate hardware costs and boost talk time. Overall, Hosted Predictive Dialer’s strategic benefits make it a compelling choice.
Hosted Predictive Dialer Specifications
- Call Reporting And Analytics
- CRM Integration
- Predictive Dialing
- Real-Time Dashboard
Hosted Predictive Dialer Features
Fiber Optic Voice Clarity
The software utilizes premium fiber-optic infrastructure to ensure every outbound call maintains professional audio quality. This feature prevents lag and voice distortion, allowing agents to build rapport with prospects without the technical distractions commonly found in standard VoIP solutions.
Automated Answering Machine Detection
The platform employs intelligent algorithms to identify and filter out answering machines and busy signals instantly. By ensuring agents only connect with live respondents, the tool significantly maximizes active talk time and reduces the frustration of manual call screening.
Real-Time Performance Reporting
Supervisors can monitor campaign progress through a comprehensive dashboard that tracks calls per hour, connection rates, and agent efficiency. These live analytics enable management to make data-driven adjustments to dialing strategies, ensuring optimal resource allocation and higher conversion rates.
Integrated Lead Management
The system includes built-in tools for uploading and organizing contact lists directly into active campaigns. This centralized lead repository allows teams to categorize prospects effectively, ensuring that high-priority leads are dialed first and that no potential opportunity is missed.
Unlimited Calling Plans
Businesses benefit from predictable monthly costs through unlimited inbound and outbound calling options. This feature removes the stress of per-minute billing, allowing agents to spend as much time as necessary on high-value conversations to close complex deals successfully.
Pros And Cons of Hosted Predictive Dialer
Pros
I
Eliminates expensive on-site hardware costs
Triples agent talk time through automation
Ensures superior fiber-optic call quality
Cons
Interface looks dated and requires updates
Integration often requires third‑party API connections
Hosted Predictive Dialer Reviews
Total 2 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
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1
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Share your experience
Not Specified, N/A employees
“Helpful support”
Pros
There are a lot of features that make the overall process simpler to handle. Support is available by both phone and email and the team has been helpful when needed.
Cons
The self service help articles could be better. Uploading and removing lists is simple but managing multiple lists isn't as convenient as it is with some other dialers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Not Specified, N/A employees
“fast campaign setup”
Pros
When a phone marketing campaign needs to go out fast, Hosted Dialer makes that process very simple. I can upload a contact list, record the message and send it right away without much effort. Once it's launched, the system distributes the message across everyone on the call list.
Cons
One issue that comes up too often is sending out a campaign and then getting callbacks from people saying the recording wasn't there, almost like the message went out blank. That gets pretty frustrating because I know the message was recorded and even tested on my own phone beforehand. So when I expect users to receive it properly, it's disappointing that it sometimes still doesn't go through.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What level of support does Hosted Predictive Dialer offer?
Hosted Predictive Dialer offers expert support via email and live support.
Does Hosted Predictive Dialer have a mobile app?
No, Hosted Predictive Dialer does not offer a dedicated mobile app.
What types of pricing plans does Hosted Predictive Dialer offer?
Hosted Predictive Dialer offers HD Lite at $99/month and HD Premium at $139/user/month. Get a detailed Service cost breakdown tailored to your specific requirements.
Does Hosted Predictive Dialer offer an API?
No, Hosted Predictive Dialer does not offer an API.
Who are the typical users of Hosted Predictive Dialer?
Typical users include telemarketing, debt collection, real estate, lead generation, financial services, non-profit fundraising, and healthcare insurance.
What language does Hosted Predictive Dialer support?
Hosted Predictive Dialer primarily supports the English language.
What other apps does Hosted Predictive Dialer integrate with?
The vendor has not provided details about third-party integrations for this software.