InfiniTalk: Pricing, Free Demo & Features

Name: InfiniTalk
Price: 10000 JPY
Rating: 4 (1 reviews)

Last Updated Sep 29, 2026

Overview

InfiniTalk delivers a comprehensive voice communication platform with PBX and CTI capabilities for offices and contact centers. It strengthens efficiency through call management and AI-powered analysis. Although advanced configuration may require planning, its flexible deployment and real-time monitoring make it a compelling choice for business communication.

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Starting Price

¥10,000

per month

InfiniTalk Specifications

Call Recording
Real-Time Dashboard
CRM Integration
IVR System
Call Routing
Call Monitoring
Call Reporting And Analytics
Interactive Voice Response (IVR)
Omnichannel Support
Predictive Dialing

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What Is InfiniTalk?

InfiniTalk is a cloud and on-premise voice communication platform that combines PBX and CTI systems to handle calls, transfers, and monitoring from one solution. It supports quick setup for small teams and scalable operations for larger centers. The platform offers real-time status visibility, automated call distribution, and AI-driven insights that help teams improve response rates and operational decisions. Businesses gain better control over voice interactions while reducing manual coordination across locations or departments.

How Much Does InfiniTalk Cost?

InfiniTalk pricing starts at ¥10,000/month (~$65/month) for a cloud-based call center solution with IVR, call recording, and CRM integrations, supporting up to 20 seats on entry plan. The platform also offers the following plans:

Cloud Start: ¥10,000/month — Up to 20 seats included (Flat pricing)
Cloud Standard: ¥24,000/month — Expanded features and scalability
Cloud Advanced: ¥29,800/month — Advanced functionality and higher capacity
On-Premise: ¥298,000+ — One-time license (Setup costs extra, custom deployment)

Additional Estimated Costs:

Call And Telecom Charges: $0.01–$0.05+/minute, depending on destination and carrier routing
Phone Numbers / SIP Lines: $1–$5/number/month (varies by region and type)
IVR / Advanced Routing Setup: $100–$500+, one-time or monthly add-on depending on complexity
Call Recording And Storage Upgrades: $10–$50+/month, based on storage and retention needs
Implementation/Onboarding (Enterprise Or On-premise): $500–$5,000+, depending on customization level

Request a personalized InfiniTalk pricing quote for your business today!

Disclaimer: The pricing is subject to change.

InfiniTalk Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the InfiniTalk demo to learn more about its integration arrangements.

Who Is InfiniTalk For?

InfiniTalk software is ideal for a wide range of use cases, including:

Call centers
Customer support
Finance
Healthcare
Education

Is InfiniTalk Right For You?

Looking for a reliable voice platform that connects teams and provides clear visibility into call operations? InfiniTalk solves scattered communication issues and helps maintain consistent service quality across inbound and outbound calls. It offers support for statutory and regulatory compliance needs. The platform delivers secure, encrypted communications and flexible scaling for growing teams.

Still not sure if nfiniTalk is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

InfiniTalk Features

AI Dashboard

InfiniTalk analyzes recorded call data automatically using AI to generate summaries and improvement suggestions. Managers can view operator-level and center-wide metrics on one screen. This approach reduces manual review time while supporting data-driven decisions that enhance team performance and service quality.

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Real-time Monitor

The platform displays current group activity through graphs and status indicators that update instantly. Supervisors can track response rates and agent availability without switching tools. This visibility helps teams adjust staffing quickly and maintain higher service levels during peak periods.

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Call Recording

The platform captures conversations for storage and later review according to defined rules. Administrators can set retention policies and access controls for recordings. This capability creates accurate records that support training efforts and quality evaluation across the organization.

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IVR System

InfiniTalk routes callers through menu options that direct them to appropriate departments or information. Custom voice prompts guide users efficiently before reaching agents. The setup lowers wait times and ensures callers reach the right support quickly.

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Automated Call Distribution

The software assigns incoming calls to available agents based on skills and current load. It balances workload across team members in real time. This distribution method improves overall response efficiency and prevents individual agents from becoming overloaded.

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Pros And Cons of InfiniTalk

A quick look at InfiniTalk's strengths and weaknesses to
help you decide if it's the right fit

Pros

Real-time monitoring improves response rate management
AI analysis delivers actionable operational insights
Comprehensive call recording supports quality reviews

Cons

Multi-location configurations require careful planning
Detailed monitoring views may need user adjustment

InfiniTalk Reviews

Insights from real users on InfiniTalk’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

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Anonymous

Information Services, 51-100 employees

More than a year

4.0

December 2022

“reliable support team”

Pros

Getting started wasn't difficult and even importing new phone numbers was quick and easy. Creating call flows is simple as well and the support team is always available to confirm anything unclear. It includes the functions needed for call center operations, the system feels stable and I've had almost no trouble using it.

Cons

When it comes to analyzing call data, the details shown are somewhat limited. It can handle CSV processing in the GUI which is convenient but the graph displays and analytics features feel a bit weak. It would be even better if the displayed data and graphs were more customizable. Since it seems to run on a dedicated server, updates for new features also do not come very often.

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does InfiniTalk offer an API?

Yes, InfiniTalk supports API access for custom integrations and extensions.

What language does InfiniTalk support?

InfiniTalk primarily supports Japanese language.

Does InfiniTalk have a mobile app?

No, it does not offer a dedicated mobile app. The platform is accessed through web browsers.

What other apps does InfiniTalk integrate with?

The software integrates with CRM and SFA platforms such as Salesforce and Kintone.

Who are the typical users of InfiniTalk?

Typical users who benefit from InfiniTalk features include call centers, customer support teams, and multi-location offices.

What types of pricing plans does InfiniTalk offer?

InfiniTalk price offers Cloud plans starting at ¥10,000/month, Standard (¥24,000/month), and Advanced (¥29,800/month) tiers, plus an On-Premise option from ¥298,000+ (one-time). Request an InfiniTalk cost quote today.

What level of support does InfiniTalk offer?

InfiniTalk provides support through chat and phone.