Mango Voice Reviews

Pros

Its main portal and the app are solid when everything is working properly.

Cons

The phones have been unreliable which is a serious issue for a busy dental office because it makes us look unreliable to our patients.

Pros

I've been happy with all the features overall, aside from some recent complications.

Cons

Whenever I call customer service, the experience is very good and the reps always ask what I need help with. But when I switch to the chat option especially while working in a busy office, the support feels much less attentive and more like copied and pasted responses. They don't really take the time to ask whether I need help with anything beyond the most recent issue and that makes the chat support feel lacking.

Pros

Using this system has been a great experience and it comes with plenty of features that help make everyone's work a lot more manageable.

Cons

Only thing I don't like is that when the internet goes down, the phones stop working too.