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Overview
Nautilus provides a centralized cloud communications platform built for modern contact centers. While managing complex capabilities may require a stronger skillset, its real-time wallboards, call compliance tools, and intelligent routing support consistent performance and informed decision-making.
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Starting Price
Custom
Nautilus Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
What Is Nautilus?
Nautilus is a cloud-based communications and contact center platform designed to help businesses run modern, scalable, and secure cloud telephony operations. The solution includes managed cloud contact center services, interactive voice response (IVR), omnichannel customer support integrations, and advanced call management features.
Nautilus enables organizations to stay connected from anywhere with features such as crystal-clear voice calls, number porting, comprehensive call analytics, and multi-device support.
Nautilus Pricing
Nautilus pricing plans are designed to align with a company’s size, usage demands, and unique business requirements, ensuring cost efficiency as the organization grows. The software offers two modules with custom plans:
Cloud Telephony
- Cloud Telephony Basic
- Contact Center Enterprise
- Nautilus Chat
Nautilus Talk
- Nautilus Talk Basic
- Nautilus Talk Enterprise
Nautilus Integrations
Nautilus offers seamless integration with Zendesk.
Who Is Nautilus For?
Nautilus software serves a wide range of industries and sectors, including:
- Retail
- Government
- Finance
- Healthcare
Is Nautilus Right For You?
Are you looking for cloud communications and contact center platform that delivers secure, managed telephony and scale with local data protection? Nautilus solves fragmented phone systems and supports bottlenecks by giving businesses reliable cloud telephony and contact center tools that scale with demand and keep customer data protected under the Personal Data Protection Act (PDPA). Statutory compliance, regulatory compliance, and call compliance tracking are supported through its call recording and reporting features.
Still not sure if Nautilus is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Pros And Cons of Nautilus
Pros
Converts calls into searchable, reviewable conversation transcripts
Aligns call routing with business hours automatically
Provides real-time visibility into contact center performance
Cons
Customer support time may vary at times
Managing complex capabilities may require a stronger skillset
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Frequently Asked Questions
Does Nautilus offer an API?
Yes, Nautilus provides API access.
Does Nautilus have a mobile app?
Yes, the software offers a mobile app under the name Nautilus Connect.
What types of pricing plans does Nautilus offer?
Nautilus offers two modules Cloud Telephony and Nautilus Talk. Request a custom Nautilus price quotation.
What level of support does Nautilus offer?
Nautilus provides support via phone, email, and live chat.
Who are the typical users of Nautilus?
Nautilus serves multiple industries, including retail, healthcare, government, and finance.
What other apps does Nautilus integrate with?
The software integrates with Zendesk.
What language does Nautilus support?
Nautilus supports the English language.