net2phone: Pricing, Free Demo & Features

Name: net2phone
Rating: 3.9 (36 reviews)

Last Updated Sep 18, 2026

Overview

net2phone is a globally established Business Phone System provider that excels at bridging the gap between local operations and international outreach. While initial training and guidance might be required for new users, its standout strength lies in its US-based 24/7 support and the inclusion of native SMS/MMS across all tiers.

Overall Rating

Based on 36 users reviews

3.9

All Reviews

Rating Distribution

Positive

67%

Neutral

17%

Negative

17%

Starting Price

Custom

net2phone Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Omnichannel Support
Predictive Dialing
Call Scripting
Real-Time Dashboard
Voicemail And Callback Management

View All Specifications

What Is net2phone?

net2phone is a cloud-based unified communications platform designed to centralize business voice, video, and messaging. As a subsidiary of IDT Corporation, it leverages a massive global carrier network to provide businesses with enterprise-grade VoIP features, including auto-attendants, call queues, and extension mirroring across mobile and desktop devices. The platform is modular, offering the UNITE suite for general business phone needs and the uContact module for advanced omnichannel contact center operations. By integrating AI-powered call transcription and high-definition video conferencing (Huddle) into a single interface, net2phone enables remote and hybrid teams to collaborate effectively.

net2phone Pricing

net2phone offers the following plans:

1-9 users

Essentials: $28.99/user/month
Professional: $35.99/user/month
Ultimate: $44.99/user/month

10-24 users

Essentials: $24.99/user/month
Professional: $29.99/user/month
Ultimate: $38.99/user/month

25-99 users

Essentials: $22.99/user/month
Professional: $27.99/user/month
Ultimate: $33.99/user/month

100+ users

Essentials: custom pricing
Professional: custom pricing
Ultimate: custom pricing

Request a personalized net2phone pricing quote for your business today!

Disclaimer: The pricing is subject to change.

net2phone Integrations

The software supports integration with multiple systems and platforms, such as:

Microsoft Teams
Zoho
Slack software
Google Calendar
Salesforce Consulting Services

Watch the net2phone demo to learn more about its integration arrangements.

Who Is net2phone For?

net2phone is ideal for a wide range of businesses, organizations and firms, including:

Global enterprises
Healthcare providers
Financial institutions
Retail businesses
Legal firms
Hospitality organizations
Real estate agencies

Is net2phone Right For You?

net2phone is the right fit if your business handles a high volume of international calls and you want to avoid the "bill shock" of traditional long-distance fees. Its inclusion of unlimited global minutes to 40+ countries on the mid-tier plan offers exceptional value compared to competitors who charge per-minute rates. If your team is remote-first, the extension mirroring and intuitive mobile app ensure that no customer call is missed, regardless of location. However, if your primary need is deep, native data syncing with a specific niche CRM, you may find the reliance on API-level integrations more technically demanding than other "all-in-one" sales platforms. For those valuing high uptime and 24/7 human support, net2phone remains a top contender.

Still unsure about net2phone features? Contact us at (661) 384-7070 for further guidance.

net2phone Features

Unlimited International Calling

Businesses can make and receive unlimited calls to over 40 countries, including major regions in Europe, Latin America, and Asia. This flat-rate model is ideal for global enterprises looking to eliminate unpredictable long-distance fees and streamline their international communication budgets.

See How It Works

AI-Powered Call Transcription And Summary

Integrated into the Professional and Ultimate tiers, this feature utilizes artificial intelligence to automatically transcribe calls in real-time. It generates concise summaries and sentiment analysis, allowing managers to quickly review interactions, train agents, and ensure high-quality customer service without listening to hours of recordings.

See How It Works

Huddle Video Conferencing

Huddle is an enterprise-grade video conferencing tool that supports up to 100 participants. It features screen sharing, YouTube live streaming, breakout rooms, and session recording, providing a secure and encrypted environment for virtual meetings without the need for additional third-party conferencing software.

See How It Works

Pros And Cons of net2phone

A quick look at net2phone's strengths and weaknesses to
help you decide if it's the right fit

Pros

Superior global value offers truly unlimited international calling to 40+ countries on mid-tier plans
Excellent US-based support provides 24/7 access to live representatives for all customers
Native SMS/MMS on all plans allows businesses to use text messaging with their business number

Cons

Users suggest the need for custom backgrounds/screensavers for phones
Integration with MS Teams can be enhanced further as reported by some users

net2phone Reviews

Insights from real users on net2phone’s features,
performance, and overall experience.

Total 36 reviews

3.9

All reviews are from verified customers

Rating Distribution

Stars

64%

Stars

14%

Stars

17%

Share your experience

Joel G.

Computer & Network Security, 11-50 employees

4.0

April 2026

“Easy to set up”

Pros

Setting up this phone system is pretty simple and it gives us the flexibility to create the MSP-specific queues we need for different situations.

Cons

The reporting still needs improvement and both the mobile app and web app can be unstable at times.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jose V.

Electrical/Electronic Manufacturing, 11-50 employees

3.0

March 2026

“Smooth Teams integration”

Pros

It is pretty easy to use and the MS Teams integration works reliably almost all the time.

Cons

tech support feels limited and doesn't do a very good job with follow-up.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jennifer C.

Staffing and Recruiting, 11-50 employees

5.0

January 2026

“Helpful call tracking options”

Pros

I enjoy having several ways to keep track of calls, missed calls and voicemails. It's simple to use and the desktop version makes it convenient to work remotely while still taking calls.

Cons

Honestly there isn't much about it that I dislike.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 36 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does net2phone offer an API?

Yes, net2phone offers an API.

What language does net2phone support?

net2phone software primarily supports English and multiple other languages, including Spanish, French, and Portuguese, with localized support teams available in 14 countries.

Does net2phone have a mobile app?

Yes, net2phone does offer a dedicated mobile app.

Who are the typical users of net2phone?

net2phone features are used by small business owners to global enterprise managers.

What other apps does net2phone integrate with?

net2phone supports integration with a wide range of platforms, including Microsoft Teams, Salesforce, Zoho, Slack and Google Calendar.

What level of support does net2phone offer?

net2phone offers support via 24/7 US-based customer support, providing live chat, phone, and email assistance.

What types of pricing plans does net2phone offer?

net2phone offers three primary subscription tiers: Essentials, Professional, and Ultimate. Prices vary by team size and billing frequency. Get a detailed net2phone cost breakdown tailored to your specific requirements.