Orum Reviews
Total 45 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars18%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 500+ employees
“helpful caller insights”
Pros
It lets me see detailed information about the person I'm calling is really useful and makes conversations feel more informed.
Cons
Sometimes there's a short moment of silence during parallel dialing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, 500+ employees
“Cold calling made simple”
Pros
Getting started with it is simple and it makes cold calling a whole lot easier to manage.
Cons
It's missing ringtone settings and there's no way to filter by location.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Not Specified, 101-500 employees
“user friendly interface”
Pros
Using this for calling has been a really good experience. The interface feels very user friendly and helps the integration happen quickly. It also keeps track of my calls and enriches phone numbers which makes prospecting better. Setup was simple, it's easy to use and overall it has worked very well for me without any complaints.
Cons
I like everything about it and have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 500+ employees
“lets me call several prospects at once”
Pros
Having all my prospect details from the CRM visible while I'm on a call is a huge plus. It also automatically pulls up their LinkedIn which is really helpful during outreach. I appreciate being able to organize which prospects I'm calling and choose the list they're coming from. On top of that the parallel dialing feature lets me call several prospects at once and that saves me a ton of time.
Cons
At times the enriched numbers aren't very reliable. I just wish it did a better job of finding accurate phone numbers for the prospects I'm trying to reach.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 101-500 employees
“parallel dialing is a win”
Pros
One of the biggest advantages is being able to call 3 or more different numbers at the same time.
Cons
There are still quite a few software issues and they end up affecting my work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8