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Overview
PBXact helps businesses streamline communications with a fully hosted cloud phone system. While initial setup and advanced configuration can be complex, its robust features, unlimited support, and unified mobile access make it a flexible solution for organizations seeking reliable telephony without onsite maintenance.
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Starting Price
Custom
PBXact Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Routing
- Voicemail and Callback Management
What Is PBXact?
PBXact is a cloud-based telecommunications platform designed to replace traditional onsite hardware for modern enterprises. It caters to businesses requiring multi-site connectivity and remote workforce flexibility by providing a fully managed, hosted service. The solution offers comprehensive VoIP capabilities, unified communication tools, and mobile integration to ensure seamless connectivity. By eliminating infrastructure maintenance and offering scalable deployment options, the platform supports organizations in optimizing their telephony operations while reducing technical overhead and capital expenditure.
PBXact Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
PBXact Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- ConnectWise
- Zoho
- Zapier software
- SugarCRM software
Who Is PBXact For?
PBXact is ideal for a wide range of industries and sectors, including:
- Hospitality
- Customer support
- Professional services
Is PBXact Right For You?
If you are looking for a commercial, cloud-based phone system that unifies business communication, PBXact could be the ideal choice for you. Built on the trusted FreePBX platform with commercial support from Sangoma, it brings feature-rich telephony, voicemail, conferencing, and integration options into one solution you can access anywhere. Its scalable deployment options and tailored pricing help businesses streamline calling and collaboration without heavy onsite infrastructure.
Still doubtful if PBXact is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
PBXact Features
Voice Mail
This feature ensures that every extension comes complete with voicemail capabilities for reliable message retrieval. Users can call the system to listen to their messages or access them via a soft client or web browser through their user control panel, offering flexible management options for missed calls.
User Control
PBXact software provides each individual with access to a unique user control panel for personal settings management. Users can efficiently handle their voicemails, set up specific call forwarding rules, and configure essential phone features like presence and do not disturb to match their daily workflow needs.
Auto Attendant
The platform enables businesses to utilize automated attendants that guide callers efficiently to the right destination. This feature allows incoming callers to directly dial a known extension or select specific job functions using their phone keypad, ensuring they reach the correct department or individual without unnecessary delays or manual intervention.
Conferences
This feature empowers workforces to collaborate effectively with no limit on the number of conference rooms that can be created. Users can run conference calls easily without incurring extra expenses, making it a cost-effective solution for teams requiring frequent group communication and seamless virtual meetings.
SMS And MMS
PBXact software allows users to send and receive SMS and MMS messages directly from their PBX and endpoints. Users can utilize desktop and mobile clients to manage text communications, ensuring they remain connected with customers and colleagues through versatile messaging options beyond standard voice calls.
Pros And Cons of PBXact
Pros
Responsive customer support team
Helpful inbound dialing features available
Endpoint management supported
Cons
Interface may feel complex initially
Initial training may be required
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Frequently Asked Questions
Who are the typical users of PBXact?
PBXact features are used by organizations across industries and sectors, including hospitality, customer service, and professional services.
Does PBXact have a mobile app?
Yes, PBXact offers a mobile softphone application called Sangoma Talk.
What level of support does PBXact offer?
PBXact offers support through phone and a contact form.
Does PBXact offer an API?
No, PBXact does not offer an API.
What other apps does PBXact integrate with?
PBXact integrates with various third-party applications, such as Salesforce, ConnectWise and Zoho.
What language does PBXact support?
PBXact primarily supports the English language.
What types of pricing plans does PBXact offer?
PBXact price starts at $34.99/feature. Get a detailed PBXact cost breakdown tailored to your specific requirements.