Last Updated May 9, 2025
Overview
Overall Rating
Based on 24 users reviews
4.4
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
Top Recommended Software
Pros And Cons of SugarCRM Software
Pros
Self-hosting option reduces costs and avoids paid hosting expenses
Effective client data management and deal-tracking capabilities
Reliable with essential functionality for recording key business data
Cons
Navigation could be improved for a better user experience
Storage space is limited, often requiring you to purchase additional storage
Frequently Asked Questions
Yes, the software has an API available.
The platform supports a variety of languages, including English, Latin, Deutsch, Espanol, French, Italian, and Chinese.
The software integrates with a variety of third-party applications including Sage CRM, SAP CRM Software, EPICOR, and SYSPRO.
The platform offers a wide range of pricing options for different categories. Pricing plan for Sales starts at $19/user/month, for Marketing it starts at $1,000/month for 10,000 contacts, Serve plan starts at $80/user/month, and On-Premises CRM starts at $85/user/month. Moreover, for a custom SugarCRM pricing quote specific to your company's requirements, contact us right now.
The software users include individuals in industries like manufacturing and distribution, financial services, software and IT, marketing, and advertising.
SugarCRM offers a knowledge base, live chat, form, email, and phone support options.