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Overview
PiPcall software provides a specialized mobile-first platform for business communications, enabling teams to operate a fully functional contact center directly from their personal mobile devices. While dashboard reporting could be improved, its unique use of the GSM network ensures consistent, high-quality call clarity.
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Starting Price
Custom
PiPcall Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is PiPcall?
PiPcall is an innovative phone in a phone solution designed to provide a secure, professional business identity on any mobile handset without requiring secondary hardware. By utilizing the mobile voice network rather than traditional VoIP, it addresses the common pain points of call dropping and data latency in mobile environments. The platform includes essential features like Interactive Voice Response (IVR) and centralized call recording, benefiting small and medium enterprises by enhancing operational efficiency and customer satisfaction.
PiPcall Pricing
Disclaimer: The pricing is subject to change.
PiPcall Integrations
Who Is PiPcall For?
PiPcall is ideal for a range of industries, including:
- Transport
- Construction
- Public sector
- Real estate
- Financial services
Is PiPcall Right For You?
PiPcall stands out as an essential tool for UK-based businesses that prioritize mobility and call reliability over traditional office setups. Its standout GSM-based technology and focus on rail industry compliance make it a niche leader for sectors with rigorous communication standards. Backed by over 15 years of industry experience, it is a proven choice for enhancing professionalism.
Still not sure about PiPcall? Contact our support team at (661) 384-7070 for further guidance.
PiPcall Features
The Mobile+ app sits directly alongside the user's native dialer, creating a dedicated business environment that keeps work activity separate and secure. By using the GSM network, it ensures high-quality voice calls and reliable performance regardless of local data signal strength.
This feature allows businesses to securely record and store all business communications in a central cloud portal for compliance and quality assurance. Managers can easily access these recordings to resolve disputes, monitor agent performance, and ensure adherence to rigorous industry-specific regulations.
PiPcall’s IVR system automatically greets callers and provides a keypad menu to direct them to the appropriate department or agent. This streamlines the inbound call process, reduces manual transfers, and ensures that customers reach the right person quickly and professionally.
Teams can display a consistent business identity by using shared outbound numbers, ensuring all communications appear to originate from a single office line. This fosters a professional image and allows multiple staff members to handle calls for the same number simultaneously.
The centralized management portal gives administrators full control over user permissions, phone number assignments, and feature configurations without needing physical device access. This simplifies onboarding for new employees and allows for real-time adjustments to call routing and security protocols.
