RECITE Pricing, Free Demo & Features

Name: RECITE
Rating: 5 (1 reviews)

Last Updated Sep 29, 2026

Overview

RECITE empowers contact centers to capture and analyze every interaction, uncovering sentiment, intent, and compliance risks. While some users may need initial setup, RECITE supports eight recording modalities, automated QA scoring, conversation insights, and actionable reporting. These features enable improved agent performance, compliance monitoring, and more effective coaching.

Overall Rating

Based on 1 users reviews

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Rating Distribution

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100%

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Starting Price

Custom

Product Snapshot

RECITE Specifications

Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Speech Analytics
Integration With Help Desk And Support Systems
Real-Time Dashboard
Interactive Voice Response (IVR)
Omnichannel Support
Predictive Dialing

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What Is RECITE?

RECITE is an AI-powered speech analytics and quality management solution designed to help contact centers analyze customer conversations at scale. It can be deployed on-premises or in a hybrid environment, allowing organizations to retain control over sensitive voice data. The platform automatically reviews calls to uncover sentiment, intent, and compliance risks, giving teams visibility into agent performance and customer experience gaps. RECITE features include automated QA scoring, conversation insights, and actionable reports that support coaching and service improvement. It integrates with existing telephony and contact center systems to turn voice data into measurable outcomes.

RECITE Pricing

RECITE offers a license-based pricing which starts at approximately $1500/user/one time.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

RECITE Integrations

The platform integrates with numerous platforms including:

Watch the RECITE demo to learn more about its integration arrangements.

Who Is RECITE For?

RECITE is leveraged by several industries and sectors including:

Contact center
Financial services
Government
Healthcare
Education

Is RECITE Right For You?

Struggling to gain complete visibility into customer interactions across different communication formats? RECITE addresses this by supporting eight recording modalities, including voice, video, and screen sharing. By capturing and analyzing every interaction in full context, RECITE prevents quality and compliance gaps while enabling more accurate evaluations and better coaching.

RECITE is ISO 27001 and SOC 2 Type 2 certified. The platform is well-suited for resolving disputes, training agents, and verifying regulatory compliance. It is used by some credible enterprises in compliance critical industries such as Domino’s, IBM, and Coca-Cola.

Still unsure whether RECITE fits your calling and tracking needs? Contact us at (661) 384-7070 to discuss your goals and get a tailored recommendation for your setup.

RECITE Features

Extensive Customization

RECITE provides 80 widgets and dashboards, 100 replay permission levels, and 50 pre-designed or modifiable reports. This extensive customization allows teams to configure the platform to match specific workflows, track key metrics effectively, and generate reports that meet unique operational needs.

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Flexible Data Storage

The platform offers four built-in storage options, giving organizations flexibility in managing call recordings and analytics data. Teams can optimize storage based on compliance requirements, retention policies, or performance needs, ensuring secure and accessible data management.

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Intuitive Web-Based Interface

RECITE’s web-based interface makes searching and retrieving recordings fast and straightforward. Users can locate calls, filter by multiple criteria, and access data from anywhere, reducing time spent on manual lookups and improving operational efficiency.

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Quality Management Tools

The solution includes scorecards and performance evaluation reports, enabling supervisors to assess agent performance consistently. These tools support coaching, identify skill gaps, and enhance service quality across contact center teams.

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Pros And Cons of RECITE

A quick look at RECITE's strengths and weaknesses to
help you decide if it's the right fit

Pros

Intuitive and easy to use with minimal training
Quick access to recordings and dashboards gives faster insights
Flexible deployment helps scale and adapt easily

Cons

Limited to Internet Explorer browser
Advanced features require initial configuration

RECITE Reviews

Insights from real users on RECITE’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Mike M.

Not Specified, N/A employees

More than a year

5.0

June 2018

“packed with useful features”

Pros

It's easy to use and the platform comes with a powerful set of features included in the price which is something a lot of competing products don't offer without extra charges. The multiple infrastructure integration options also make it very flexible and simple to deploy in different environments. On top of that the support team has been excellent.

Cons

After thinking it over, I honestly couldn't come up with any real downsides. The only thing anyone could wish for is that it were completely free and there was nothing at all to pay for.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Who are the typical users of RECITE?

RECITE is used across industries such as contact centers, finance, government, healthcare, and education.

What other apps does RECITE integrate with?

It connects with multiple platforms including Microsoft Teams, Oracle, Avaya, and Cisco.

What types of pricing plans does RECITE offer?

RECITE pricing starts at $1500/user/one-time. Avail yourself an accurate RECITE price which aligns with your business size.

What level of support does RECITE offer?

The platform offers call, ticket and email support.

Does RECITE have a mobile app?

No, it does not offer a mobile app.

Does RECITE offer an API?

Yes, it does offer an API.

What language does RECITE support?

RECITE is available in English Language.