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Overview

SIP3 offers real-time VoIP monitoring and analytics, helping telecom teams track call quality and diagnose network issues with precision. While it may require technical expertise for setup and configuration, its scalable architecture, deep traffic analysis, and customizable dashboards make it a reliable solution for maintaining high communication performance.

SIP3 Specifications

  • Call Monitoring
  • Call Reporting and Analytics
  • Real-Time Dashboard
  • Speech Analytics

SIP3 Features

Real-Time Analytics Dashboard

SIP3 provides a real-time analytics dashboard that enables monitoring of live calls and immediate troubleshooting. The platform delivers actionable insights into call performance, signaling, and media metrics, helping teams respond instantly to issues, ensure service quality, and maintain operational efficiency across high-volume VoIP and RTC environments.

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Captain

The platform includes Captain, a capturing agent and data adapter that handles multiple protocols efficiently. Captain processes, encapsulates, and forwards critical data to Salto, ensuring accurate collection of call, signaling, and network metrics. It forms the foundation for SIP3’s high-performance observability and real-time monitoring capabilities across all environments.

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Twig

SIP3 integrates Twig, an advanced API engine that performs heavy data processing and aggregation. Every search query triggers Twig to correlate call-related data from multiple sources, enabling teams to extract meaningful insights, detect anomalies, and understand communication patterns. The engine ensures data reliability and comprehensive analytics in real time.

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Salto

The platform features Salto, a scalable, high-performance, event-driven pipeline based on the Vert.x framework. Salto efficiently routes payloads between SIP3 components and integration endpoints, managing large volumes of real-time call and network events. It ensures fast data delivery, reliability, and seamless integration with monitoring and analytics workflows.

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Hoof

SIP3 offers Hoof, a user-friendly interface that supports advanced search capabilities and customization for business-specific needs. Hoof allows teams to navigate call data, visualize trends, and interact with SIP3 analytics effortlessly. It enhances user experience while providing flexible access to monitoring, troubleshooting, and reporting functions across the platform.

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Pros And Cons of SIP3

Pros

  • Provides real‑time VoIP and RTC traffic monitoring

  • Scalable architecture handles large volume traffic workloads

  • Open API integration allows external system connectivity

Cons

  • May require training to fully utilize all features

  • Customer support response times may vary

SIP3 Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

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0%

2

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0%

1

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Share your experience

DQ
Dan Quinney

Not Specified, N/A employees

5.0

“reliable support team”

Pros

Over the past several months, it has become a key part of our support team's daily routine. It's been an incredibly valuable tool for us and anytime we've needed assistance, the support team has been available and more than willing to help with any questions or issues. We really couldn't recommend it more highly.

Cons

Honestly, we haven't had anything to complain about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Frequently Asked Questions

What language does SIP3 support?

SIP3 software primarily supports English.

What other apps does SIP3 integrate with?

SIP3 integrates with popular monitoring platforms, including Datadog, Prometheus, CloudWatch, New Relic, and InfluxDB.

Does SIP3 offer an API?

Yes, SIP3 offers an API.

What types of pricing plans does SIP3 offer?

SIP3 pricing ranges from $500 to $3,000/month, depending on deployment, user count, and implementation requirements. This range serves as a general budget guideline for similar VoIP and RTC monitoring solutions. Get a detailed SIP3 cost breakdown to make an informed decision.

What level of support does SIP3 offer?

SIP3 offers support via phone, live chat, and an online contact form.

Who are the typical users of SIP3?

SIP3 features are used by VoIP service providers, telecom operators, contact centers, cloud communication platforms, network administration teams, IT infrastructure teams, and customer support teams.

Does SIP3 have a mobile app?

No, SIP3 does not offer a dedicated mobile app.