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Overview

SIP3 offers real-time VoIP monitoring and analytics, helping telecom teams track call quality and diagnose network issues with precision. While it may require technical expertise for setup and configuration, its scalable architecture, deep traffic analysis, and customizable dashboards make it a reliable solution for maintaining high communication performance.

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SIP3 Specifications

  • Call Reporting and Analytics
  • Speech Analytics
  • Call Monitoring
  • Real-Time Dashboard
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What Is SIP3?

SIP3 is an end-to-end observability solution designed for real-time monitoring, analysis, and troubleshooting of network performance in high-volume VoIP and RTC environments. It provides deep visibility into call quality, signaling, and media metrics, enabling service providers to diagnose complex issues instantly. By correlating distributed traffic flows, SIP3 helps organizations reduce operational costs, maintain strict uptime SLAs, and improve the overall customer experience through a scalable, developer-friendly architecture.

How Much Does SIP3 Cost?

The pricing of SIP3 falls between $500 and $3,000/month, according to industry benchmarks for similar VoIP monitoring and RTC observability solutions. This range is intended for general budgeting purposes, as actual costs can differ based on the number of users, deployment type, and specific implementation needs.

In addition to the base subscription costs, organizations should account for the following expenses:

  • Implementation: Typically ranges from $2,000–$8,000 for initial deployment, agent configuration, capture point setup, and dashboard implementation across VoIP environments
  • Data Migration: Generally ranges from $500–$2,500 for transferring historical CDRs, call logs, and monitoring data from legacy platforms into SIP3’s architecture
  • Training And Onboarding: Usually estimated between $1,000–$4,000 for educating NOC teams, VoIP engineers, and support staff on platform workflows, KPI analysis, and troubleshooting processes
  • Integrations (API/SSO/Third-party Systems): Typically ranges from $1,500–$6,000 depending on the complexity of integrating SIP3 with ticketing platforms, alerting systems, identity providers, or other operational tools
  • Customization And Configuration: Generally ranges from $2,000–$10,000 for custom call flow logic, advanced SIP protocol handling, and tailored dashboard or reporting configurations
  • Ongoing Support/Premium Support: Usually ranges from $500–$2,000/month for enterprise-grade SLA support, faster response times, and dedicated technical assistance
  • Infrastructure/Hosting: Typically estimated between $300–$2,500/month depending on deployment type, server requirements, traffic volume, and cloud or on-premise resource usage
For accurate pricing based on your organization’s needs, it’s recommended to request a custom SIP3 price estimate.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

SIP3 Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the SIP3 demo to learn more about its integration arrangements.

Who Is SIP3 For?

SIP3 is ideal for a wide range of organizations and teams, including:

  • VoIP service providers
  • Telecom operators
  • Contact centers
  • Cloud communication platforms
  • Network administration
  • IT infrastructure
  • Customer support teams

Is SIP3 Right For You?

SIP3 is the definitive choice for telecommunications leaders and high-volume contact centers seeking complete network visibility. Its ability to correlate distributed call legs in real time helps teams monitor live calls and troubleshoot issues instantly. The platform provides end-to-end VoIP and RTC monitoring, and its scalable architecture enables handling large traffic volumes while delivering reliable observability and actionable insights for global infrastructure.

Still unsure about SIP3? Connect with our customer support staff at (661) 384-7070 for further guidance.

SIP3 Features

Twig

SIP3 integrates Twig, an advanced API engine that performs heavy data processing and aggregation. Every search query triggers Twig to correlate call-related data from multiple sources, enabling teams to extract meaningful insights, detect anomalies, and understand communication patterns. The engine ensures data reliability and comprehensive analytics in real time.

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Hoof

SIP3 offers Hoof, a user-friendly interface that supports advanced search capabilities and customization for business-specific needs. Hoof allows teams to navigate call data, visualize trends, and interact with SIP3 analytics effortlessly. It enhances user experience while providing flexible access to monitoring, troubleshooting, and reporting functions across the platform.

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Real-Time Analytics Dashboard

SIP3 provides a real-time analytics dashboard that enables monitoring of live calls and immediate troubleshooting. The platform delivers actionable insights into call performance, signaling, and media metrics, helping teams respond instantly to issues, ensure service quality, and maintain operational efficiency across high-volume VoIP and RTC environments.

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Captain

The platform includes Captain, a capturing agent and data adapter that handles multiple protocols efficiently. Captain processes, encapsulates, and forwards critical data to Salto, ensuring accurate collection of call, signaling, and network metrics. It forms the foundation for SIP3’s high-performance observability and real-time monitoring capabilities across all environments.

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Salto

The platform features Salto, a scalable, high-performance, event-driven pipeline based on the Vert.x framework. Salto efficiently routes payloads between SIP3 components and integration endpoints, managing large volumes of real-time call and network events. It ensures fast data delivery, reliability, and seamless integration with monitoring and analytics workflows.

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Pros And Cons of SIP3

Pros

  • Scalable architecture handles large volume traffic workloads

  • Provides real‑time VoIP and RTC traffic monitoring

  • Open API integration allows external system connectivity

Cons

  • May require training to fully utilize all features

  • Customer support response times may vary

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Frequently Asked Questions

What level of support does SIP3 offer?

SIP3 offers support via phone, live chat, and an online contact form.

Does SIP3 have a mobile app?

No, SIP3 does not offer a dedicated mobile app.

What types of pricing plans does SIP3 offer?

SIP3 pricing ranges from $500 to $3,000/month, depending on deployment, user count, and implementation requirements. This range serves as a general budget guideline for similar VoIP and RTC monitoring solutions. Get a detailed SIP3 cost breakdown to make an informed decision.

What other apps does SIP3 integrate with?

SIP3 integrates with popular monitoring platforms, including Datadog, Prometheus, CloudWatch, New Relic, and InfluxDB.

Does SIP3 offer an API?

Yes, SIP3 offers an API.

What language does SIP3 support?

SIP3 software primarily supports English.

Who are the typical users of SIP3?

SIP3 features are used by VoIP service providers, telecom operators, contact centers, cloud communication platforms, network administration teams, IT infrastructure teams, and customer support teams.