New Relic

New Relic

19 Review(s)

Overview

New Relic delivers real-time observability across applications, infrastructure, and logs in one AI-powered platform. It supports smooth operations and fast troubleshooting. Data visibility is limited to 30 days, which may affect long-term analysis. Still, its precise AI alerts improve uptime, reliability, and overall efficiency in modern digital environments.

Overall Rating

Based on 19 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

New Relic Specifications

Data Visualization

Customizable Dashboards

Data Analysis and Reporting

KPI Monitoring

View All Specifications

What Is New Relic?

New Relic is an American company based in San Francisco that offers a cloud-based observability platform for monitoring digital systems in real time. Its cloud-based software collects and analyzes telemetry data from applications, infrastructure, and user interactions to identify performance bottlenecks and operational issues. Designed for developers and IT operators, the platform enhances visibility, improves troubleshooting, and supports optimization across modern digital environments, including web and mobile applications.

New Relic Pricing

The vendor offers flexible and affordable New Relic price options tailored to businesses of all sizes. The packages it offers include:

  • Free
  • Standard
  • Pro
  • Enterprise
For basic users, the software costs $0 across all plans. The Free plan costs $0 for unlimited core users and includes one free full platform user as well. The Standard, Pro, and Enterprise plans charge $49/user/month for core users. Full platform users cost $10/month for the first user and $99/month for each additional user (up to five) in the Standard plan. In the Pro plan, full platform users are priced at $418.80/user/month. The Enterprise plan provides custom pricing for full platform users, making it ideal for large teams with specific usage needs. Contact us now for a custom New Relic pricing quote.

Disclaimer: The pricing is subject to changes.

New Relic Integrations

New Relic software provides integration with various third-party applications, including:

Users can schedule a New Relic demo to learn more about its integration.

Who Is New Relic For?

New Relic serves businesses across a wide range of industries, including:

  • Retail and ecommerce
  • Healthcare
  • Media and entertainment
  • New relic for startups
  • Nonprofit
  • Public sector

Is New Relic Right For You?

New Relic is a cloud-based Application Performance Management (APM) solution designed for application engineers. With its unified telemetry, full-stack analysis, and user-based pricing, New Relic is adaptable to diverse tech stacks. This adaptability ensures that it can integrate with your existing systems, enhancing software quality and customer experience through real-time observability.

Are you still unsure about New Relic? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

New Relic Features

New Relic enables organizations to unify customer, product, and service data into a cohesive view, tracing interactions across digital journeys to identify issues, optimize experiences, and improve performance in real-time across industries.

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The software provides real-time visibility into how users experience web applications by capturing detailed browser data, measuring performance across devices and regions, detecting frontend errors, and linking them to backend issues for rapid resolution.

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New Relic features full-stack observability for AI applications by monitoring performance, cost, and quality across models and infrastructure, helping teams detect bias, errors, and drift while ensuring responsible, efficient, and secure AI deployment.

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The platform delivers real-time visibility into database health by correlating query performance with application behavior, enabling faster issue detection, streamlined instrumentation, and deep insights through pre-built dashboards, custom queries, and built-in support for leading databases.

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New Relic applies AI to log management, delivering full-stack visibility, natural language queries, and contextual insights for faster troubleshooting, compliance, and performance optimization—all through a unified interface with a streamlined setup and reduced operational costs.

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Pros And Cons of New Relic

Pros

  • Deep visibility into cloud servers, containers, and IoT gateways

  • Custom dashboards for power consumption, sensor abnormalities, and API health

  • Useful AI-powered assistant for error resolution

Cons

  • Incomplete log visibility due to size limitations

  • Alerts can be overly sensitive or general, especially during load testing

New Relic Reviews

Total 19 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

47%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

C

Clara

Telecommunications, 11-50 employees

More than a year

5.0
April 2025

Great app to track billing system performance

Pros

I really like how New Relic's dashboards show live performance data for our billing apps which helps me quickly spot slowdowns that might delay financial reports.

Cons

There are so many metrics available that sometimes the interface feels a bit overwhelming and it takes me a while to find the specific accounting info I need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Tamer

Retail, 500+ employees

Less than a year

4.0
February 2025

Good but quite expensive for larger teams

Pros

The tool is pretty easy to use and offers plenty of options for keeping an eye on things I should all the time.

Cons

I noticed the pricing is user based so when you have a big team, the cost can become a problem.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

6

Functionality

8

T

Tarnika

Automotive, 500+ employees

Less than a year

4.0
February 2025

Fantastic app

Pros

Using it is quite simple and I very much like the many filters and different interfaces it offers to work with.

Cons

Honestly there is nothing I dislike about this tool. It is well built and totally worth the price I paid.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

New Relic provides support through their explorer's hub, phone, knowledge base, and demo.

New Relic offers language support in English, Spanish, Japanese, Korean, and Portuguese.

For basic users the software costs $0 across all plans (Free, Standard, Pro, and Enterprise). The Free plan includes unlimited core users and one full platform user. Standard, Pro, and Enterprise plans charge $49/user/month for core users. Full platform users cost $10–$99/user/month in Standard and $418.80/user/month in Pro. Enterprise pricing is custom—ideal for large teams. Contact us now for a personalized New Relic cost quotation.

New Relic offers a mobile app for iOS and Android devices.

New Relic offers a variety of APIs and SDKs access to users.

New Relic serves businesses across various industries, including retail and e-commerce, healthcare, media and entertainment, startups, nonprofits, and the public sector, offering tailored observability solutions to meet diverse needs.

New Relic software offers integration options with a variety of third-party applications, including Microsoft Active Directory, Jira, Slack, Nagios, GitHub, ServiceNow, Google Gemini, and Azure Batch, enhancing its versatility and seamless connectivity across platforms.