TrueCall

This feature displays a tamper-proof brand name, logo, and green background on the recipient's phone screen. By replacing unknown numbers with a validated identity, it immediately builds trust and significantly reduces the likelihood of calls being ignored or rejected as spam.

Businesses can set specific text messages that appear alongside the incoming call to explain why they are reaching out. This adds critical context, such as ‘delivery arriving’ or ‘appointment reminder,’ which helps customers understand the urgency and intent before answering the phone.

Brands can upload short, looping videos that play on the recipient's screen while the phone is ringing. This rich media capability creates a dynamic visual experience that captures attention, reinforces brand identity, and drives higher engagement compared to static standard caller displays.

This specialized status highlights critical calls with a distinct purple interface to signal high urgency to the recipient. It is strictly reserved for time-sensitive communications like fraud alerts or emergency notifications, ensuring that vital information cuts through the noise of standard traffic.

TrueCall features ‘Analytics Dashboard’ which provides deep insights into call performance, tracking metrics like answer rates, spam reports, and call durations. These data points allow managers to optimize calling patterns, identify best-performing time slots, and refine their outreach strategies for maximum connection efficiency.