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Overview
Unitel Voice offers a cloud-based phone system that helps businesses manage calls, virtual numbers, and team communication efficiently. While it may lack some advanced reporting features, its Interactive Voice Response (IVR), call routing, conferencing, and mobile accessibility make it a reliable choice for small teams and entrepreneurs.
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Starting Price
Custom
Unitel Voice Specifications
Interactive Voice Response (IVR)
Voicemail and Callback Management
Call Transfer and Conferencing
Call Routing
What Is Unitel Voice?
Unitel Voice is a cloud-based virtual phone solution designed specifically for startups, freelancers, and small business owners. It provides professional features such as virtual auto-attendants and cloud extensions, allowing users to route calls efficiently and maintain a corporate image. By keeping personal and business communications separate on a single device, it effectively addresses the pain point of carrying two phones while scaling effortlessly as the business grows.
Unitel Voice Pricing
Unitel Voice offers the following plans:
- Start-Up: $9.99/month
- Unlimited: $24.99/month
- Office: $29.99/month
- Office-Max: $69.99/month
Disclaimer: The pricing is subject to change.
Unitel Voice Integrations
Who Is Unitel Voice For?
Unitel Voice is ideal for a wide range of industries and sectors, including:
- Automotive
- Construction
- Education
- Hospitality
- Real Estate
- Retail
- Travel
Is Unitel Voice Right For You?
Unitel Voice is well-suited for startups and small businesses seeking professional telephony without technical complexity. Featuring award-winning US-based support and scalable architecture, it adapts seamlessly as your business grows. The platform provides mobile apps to keep teams connected and is trusted by over 50,000 business builders, including clients like Elite Hearing Centers and FPLS Engineering. For secure, reliable connectivity without enterprise complexity, this software is ideal.
Still unsure about Unitel Voice? Contact us at (661) 384-7070 for further guidance.
Unitel Voice Features
Unitel Voice allows businesses to welcome callers with a personalized greeting that reflects their brand identity. The software provides a clear menu of extensions aligned with your business hours, ensuring customers can navigate to the correct department quickly and receive professional, consistent communication at every call.
The platform offers an Auto Attendant feature that directs calls efficiently to the right person or department. Available 24/7, it minimizes wait times and missed calls while providing a professional experience. Customers can easily reach support, sales, or other teams without needing manual call transfers.
The software enables businesses to set up custom voicemail boxes for employees and departments. Calls that cannot be answered are captured, transcribed, and delivered directly to your app or email. This ensures that no important message is lost and allows timely follow-up with clients or colleagues.
Unitel Voice provides flexible call scheduling that routes incoming calls based on time of day or day of the week. Businesses can define working hours, ensure calls are handled promptly, and prevent missed opportunities. This feature allows teams to maintain consistent communication and operational efficiency.
The platform lets teams assign individual extensions to employees and create department-wide extensions that ring multiple phones across locations. This functionality streamlines internal communication, improves call management, and ensures that all inquiries reach the appropriate staff members without delay.
