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Overview
Unitel Voice offers a cloud-based phone system that helps businesses manage calls, virtual numbers, and team communication efficiently. While it may lack some advanced reporting features, its Interactive Voice Response (IVR), call routing, conferencing, and mobile accessibility make it a reliable choice for small teams and entrepreneurs.
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Starting Price
Custom
Unitel Voice Specifications
- Interactive Voice Response (IVR)
- Voicemail and Callback Management
- Call Transfer and Conferencing
- Call Routing
What Is Unitel Voice?
Unitel Voice is a cloud-based virtual phone solution designed specifically for startups, freelancers, and small business owners. It provides professional features such as virtual auto-attendants and cloud extensions, allowing users to route calls efficiently and maintain a corporate image. By keeping personal and business communications separate on a single device, it effectively addresses the pain point of carrying two phones while scaling effortlessly as the business grows.
Unitel Voice Pricing
Unitel Voice offers the following plans:
- Start-Up: $9.99/month
- Unlimited: $24.99/month
- Office: $29.99/month
- Office-Max: $69.99/month
Disclaimer: The pricing is subject to change.
Unitel Voice Integrations
Who Is Unitel Voice For?
Unitel Voice is ideal for a wide range of industries and sectors, including:
- Automotive
- Construction
- Education
- Hospitality
- Real Estate
- Retail
- Travel
Is Unitel Voice Right For You?
Unitel Voice is well-suited for startups and small businesses seeking professional telephony without technical complexity. Featuring award-winning US-based support and scalable architecture, it adapts seamlessly as your business grows. The platform provides mobile apps to keep teams connected and is trusted by over 50,000 business builders, including clients like Elite Hearing Centers and FPLS Engineering. For secure, reliable connectivity without enterprise complexity, this software is ideal.
Still unsure about Unitel Voice? Contact us at (661) 384-7070 for further guidance.
Unitel Voice Features
Custom Greetings
Unitel Voice allows businesses to welcome callers with a personalized greeting that reflects their brand identity. The software provides a clear menu of extensions aligned with your business hours, ensuring customers can navigate to the correct department quickly and receive professional, consistent communication at every call.
Auto Attendant
The platform offers an Auto Attendant feature that directs calls efficiently to the right person or department. Available 24/7, it minimizes wait times and missed calls while providing a professional experience. Customers can easily reach support, sales, or other teams without needing manual call transfers.
Business Voicemail
The software enables businesses to set up custom voicemail boxes for employees and departments. Calls that cannot be answered are captured, transcribed, and delivered directly to your app or email. This ensures that no important message is lost and allows timely follow-up with clients or colleagues.
Call Scheduling
Unitel Voice provides flexible call scheduling that routes incoming calls based on time of day or day of the week. Businesses can define working hours, ensure calls are handled promptly, and prevent missed opportunities. This feature allows teams to maintain consistent communication and operational efficiency.
Department Extensions
The platform lets teams assign individual extensions to employees and create department-wide extensions that ring multiple phones across locations. This functionality streamlines internal communication, improves call management, and ensures that all inquiries reach the appropriate staff members without delay.
Pros And Cons of Unitel Voice
Pros
Offers cloud-based calling for flexible business communication
Includes virtual auto-attendants for efficient call routing
Allows custom greetings to maintain professional brand identity
Cons
Lacks CRM integration for advanced customer management
No built-in speech analytics for call insights
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Frequently Asked Questions
What language does Unitel Voice support?
Unitel Voice software primarily supports English.
What other apps does Unitel Voice integrate with?
The vendor has not listed any available third-party integrations for this software.
Who are the typical users of Unitel Voice?
Unitel Voice features are used by startups, small business owners, freelancers, remote teams, and entrepreneurs seeking professional, cloud-based telephony without technical complexity.
What level of support does Unitel Voice offer?
Unitel Voice offers support via phone, email, live chat, a dedicated support center, and an online contact form.
Does Unitel Voice offer an API?
Yes, Unitel Voice offers an API.
Does Unitel Voice have a mobile app?
Yes, Unitel Voice offers a dedicated mobile app for both iOS and Android.
What types of pricing plans does Unitel Voice offer?
Unitel Voice price starts at $9.99/month with the Start-Up plan. Other plans include Unlimited at $24.99/month, Office at $29.99/month, and Office-Max at $69.99/month, offering options to suit different business needs. Get a detailed Unitel Voice cost breakdown to make an informed decision.