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Overview

Viirtue is an extensive tax automation tool that offers white-label ‘VoIP’ and ‘UCaaS’ that delivers modern quote-to-cash automation and intuitive customer billing. While the platform may offer limited updates, it provides scalable wholesale voice services suited for ‘MSPs’ and ‘IT’ providers.

Viirtue Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Transfer And Conferencing
  • Cloud-Based Calling

Viirtue Features

Quoting

Viirtue allows partners to set pricing and generate sales proposals quickly within the ‘ViiBE platform’. It supports immediate delivery of quotes, allows clients to review and comment on proposals, and finalizes agreements within the same interface.

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Marketing

The software provides pre-designed, customizable marketing templates that allow partners to create branded flyers and promotional materials. It enables users to promote services effectively and compete with national brand marketing assets.

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Number Ordering

The system features a self-service portal that enables partners to search for and select area code, toll-free, and vanity numbers in real time. It supports immediate number provisioning and adds selected numbers directly into automated billing workflows.

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Tax Automation

The platform automates tax calculation by applying predefined tax codes to products and services within customer invoices. It supports accurate phone bill tax computation across varying state and federal requirements, eliminating manual tax work.

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Pros And Cons of Viirtue

Pros

  • Automates billing and telecom tax compliance

  • Offers a branded customer tax and billing portal

  • Focuses on channel partner growth

Cons

  • Performance can be slow under extensive load

  • Advanced capabilities can be slightly complex for beginners

Viirtue Reviews

Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

CL
Courtney L.

Small Business, 11-50 employees

5.0

“Fairly priced”

Pros

Using this has been going well, the performance has been excellent and the pricing feels reasonable.

Cons

Honestl,y there is nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IF
Igor F.

Mid Market, 51-100 employees

5.0

“stellar support team”

Pros

The user portal is very simple to navigate and the service has been dependable and flexible. Their technical support is excellent and available 24/7/365 which has been a huge plus. Most of the times I need help happen after hours and Bryan is always there to assist right away.

Cons

I don't have any negative feedback about the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

A
Anonymous

Construction, 11-50 employees

5.0

“easy to use portal”

Pros

Using both the phones and the portal has been very easy and the service has been consistently reliable.

Cons

There really is not much to complain about since we are mostly satisfied with the service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Frequently Asked Questions

What language does Viirtue support?

Viirtue software supports English language only.

Does Viirtue offer an API?

Yes, Viirtue does offer an API.

What other apps does Viirtue integrate with?

Viirtue software integrates with a wide range of apps, including Microsoft Teams, Stripe, Authorize.net, and ConnectWise Control.

What level of support does Viirtue offer?

Viirtue offers support through email and phone number.

Does Viirtue have a mobile app?

No, Viirtue does not offer a mobile app.

What types of pricing plans does Viirtue offer?

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $5/user/month. Get a customized Viirtue cost breakdown for your business today.

Who are the typical users of Viirtue?

The typical users of Viirtue include professionals like managed service providers and IT providers.