AssetTiger Reviews
Total 204 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars26%
3
Stars3%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous Reviewer
Financial Services, 101-500 employees
“Has Android and iPhone apps
Pros
Impressed by how simple it is to use and how many features it has. There are dedicated iPhone and Android apps and I rely on the powerful import/export tools to perform bulk updates quickly.
Cons
One thing I miss is history-based reporting for recently changed assets for example, a timestamped activity report that lists everything edited or moved within a given period, like the last 24 hours. We depend on this because when an asset is relocated I have to make matching entries in our separate accounting system and a simple time-based audit would save a lot of manual reconciliation.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Barbara
Not Specified, N/A employees
“Self-explanatory program
Pros
What I really like is how flexible it is and the report-writing features. The bulk of the app is user-friendly and as long as you avoid hitting the delete key, it's simple to correct errors. The mass update and repeat functions are fantastic.
Cons
I've run into a few mismatches that I couldn't figure out on my own so I had to reach out to customer support to sort them out. While the technical crew is very helpful and responsive, I'd prefer more tools or guidance so I can troubleshoot these problems myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcin
Medical Devices, 11-50 employees
“No guidance on how to use it
Pros
I get many useful features. I can track nearly everything, generate reports, do a lot with my items and monitor all my assets.
Cons
I couldn't figure out how to use many features because there is no decent tutorial or on-site manual and when I set up my account across multiple screens I realized I didn't know what I could actually do at all.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
6
Kristi
Law Enforcement, 51-100 employees
“Easy to understand
Pros
It is extremely userfriendly and I can't believe it's free. I didn't even have to watch the video tutorials!
Cons
Would love a feature to set alerts on items when they reach a specific reorder level because that would help a lot. Apart from that, I find it absolutely perfect!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10