AssetTiger Reviews

“Affordable and simple

Pros

We use this product because it's very solid and does what it promises. It's budget-friendly, practical and created specifically for real-world asset tracking. Our organization has used it successfully for years and we've recommended it to other teams with comparable operational needs. When problems occur, they don't brush them off, they listen and act which really matters. Simplicity and usefulness are the strengths. It gives us centralized, cloud-based way to track everything from AVL gear to HVAC units without complicated setup or steep expenses. The barcode check-in/check-out capability is helpful for managing shared equipment and the maintenance scheduling keeps us ahead of preventive tasks. The web platform is user-friendly and asset records are simple to customize with photos, receipts and notes. It provides excellent value and helps us support stewardship by reducing loss, improving accountability and organizing our asset management.

Cons

While the recent account and pricing change was mishandled at first, the support team ultimately stepped up and helped us. Even so, they should have executed a smoother, more considerate rollout especially for long-standing customers. The software lacks more advanced features and up-to-date integrations. The mobile app is clumsy and often sluggish which frustrates staff trying to scan items in the field. User roles are too broad, preventing precise access control. It also doesn't include a built-in reservation system so managing shared gear requires external calendars. There's no integration with platforms like Google Workspace, Asana or Slack which limits workflow automation. That gap affects volunteers who have limited time to learn. For internal tracking it's functional but it falls short in flexibility, automation and usability for volunteers or part-time staff.

“Sudden change in pricing structure

Pros

The old free tie was great but they messed it up by slapping on arbitrary limits that now make it hard for me to even stay compliant. These days, free version is okay but only just barely acceptable.

Cons

The sudden shift in pricing and the way they tacked on random limits completely blindsided me. I couldn't understand why I wasn't grandfathered into a plan that wouldn't wipe out my custom field data, losing years of populated fields felt like a slap in the face. Two users? Seriously? Only five custom fields? I'm expected to pay an extra $20 a month just to get back the custom fields I've relied on for years. It feels like they're forcing people off the free tier into an expensive paid tier and the jump from free to roughly $240 a year if billed monthly is outrageous.

“love the ability to add unlimited users

Pros

I've been able to add unlimited users, the setup was simple and I find it really easy to use across different platforms.

Cons

Haven't had any major issues so far.

“Comprehensive asset management platform

Pros

Found it to be a full-featured asset management platform that lets me monitor our IT inventory down to fine-grained attributes and provides powerful reporting tools.

Cons

Entering all the fields for each asset is excessive which makes the initial setup feel tedious. The interface although thorough, can be confusing for users without technical backgrounds.

“simple to use

Pros

It is simple to use and always keeps track of all our business property with ease.

Cons

I haven't found anything I dislike about the product.

“Organizes our assets!

Pros

I can keep all our assets neatly organized in one place and the whole system is very easy to use.

Cons

I can't find any faults, everything seems excellent!

“Keeps a record of your assets

Pros

I like that I can log all our assets and even lease them out to customers, with dedicated sections for each item's details. I can also store employee records.

Cons

The only thing I found missing is the ability to create subdivisions to organize assets better.

“easily customizable tool

Pros

We found it really simple to handle our assets and it's easy to adjust to our needs.

Cons

In our situation, there isn't a backup feature so we can't roll data back to any prior date if something goes wrong. I would really like to see a more solid inventory module with expanded functionality. It also needs a lease-management system because we operate about 50 stores across different malls and buildings and we have to track lease contracts, rents, insurance and similar obligations. Finally, the asset valuation tools should be enhanced to produce better, finance-ready reports for our accounting department.

“Solid capabilities

Pros

This is a great software with strong data upload capabilities, a reliable mobile app and other useful features. I got up to speed with it quickly and it's especially great for small and medium-sized businesses

Cons

A few of the menus feel a bit complex and take some getting used to but overall it's not a major issue.

“Manages our inventory well

Pros

I find AssetTiger incredibly simple for efficiently handling our district-wide inventory needs.

Cons

It can be a bit slow to load sometimes but I'm happy with it overall.

“well designed app

Pros

It's very convenient to use and they clearly put real thought into the user experience. I was able to get my inventory set up, scan barcodes and duplicate assets in no time. The check-in/check-out functionality is solid and dependable. Overall the app runs smoothly and feels very well designed.

Cons

I find the user documentation lacking which meant I had to learn many things on my own. I've experienced a few slow moments when uploading images though overall the app's performance stays quite snappy and responsive.

“Love that it's not subscription-based

Pros

I appreciate that it doesn't force me into a subscription-based service.

Cons

It's a bit overwhelming at first but I find they provide plenty of videos to clear up any problem you might encounter.

“Positive experience!

Pros

I've found it really simple to find and keep tabs on our assets, seeing their current status, spotting any that are overdue. The platform's powerful sorting options and neatly organized categorization fields make handling assets feel effortless.

Cons

My experience with it was entirely positive. I was able to generate the reports I needed and confidently base my decisions on the insights they provided.

“quick set up

Pros

Was pleasantly surprised by how fast I could get the system installed and up and running. Having a free tier really helped me at the start since it let me try the tool without any obligations and figure out whether it truly fits my workflow.

Cons

I find the maintenance section feels overly basic and not very user-friendly so it could definitely use some polishing and clearer workflows. Also, I wish the app were available in more languages so it would be easier for non-English speakers like me to use.

“Highly recommended!

Pros

We operate nationally with team members spread across several states and each of our users has separate accounts and customized views. Because of that, we're able to easily view and manage assets at every single location we run. I really appreciate that I can see when a piece of equipment is free and then request it from someone else which creates a clear paper trail. It's also useful to get a snapshot of the total value and depreciation for all our assets organization-wide. Even though we're only a single branch right now, we have been recommending this platform to our parent organization as something they should consider adopting.

Cons

When it comes to inventory, it's still pretty basic and feels restricted to us right now. In my experience so far, while adding or editing items I can't assign a 'Location' or 'Sub-Location' and then use that to search for the inventory which is frustrating. I tried creating custom fields to work around it but those didn't appear or function as expected in the item details. The inventory records also can't be shared across our different sites which limits coordination. On top of that, there's a bug tied to changing the InventoryID. Once we alter it, the system won't let us revert back without having to manually update every affected record one by one.

“Great Inexpensive Tool

Pros

I can easily keep track of all my assets.

Cons

My accountant and IT specialist cannot use the product simultaneously because it doesn't allow users to be assigned to more than one company at once.

“Just Great

Pros

We use AssetTiger as a warehouse management system. It's not perfectly optimized for that, but it works well enough for us.

Cons

It has the potential to evolve into a full-fledged WMS with further development.

“Finally, an accurate list of my stuff!

Pros

I like the paperless aspect and the simplicity of generating PDF reports.

Cons

The reader function could use some improvement, though this might be due to my phone's limitations.

“Handy and neat equipmnet manager

Pros

I love the clear visibility of data on all items, including a large array of equipment. The quick search engine and accountability are great.

Cons

Initial configuration can be time-consuming. With its extensive feature set, adapting to the system takes some effort.

“Great solution at a reasonnable cost

Pros

It's incredibly simple to use! Complete and intuitive, it works great for us.

Cons

The application interface should be accessible in other widely spoken languages in North America, such as French and Spanish.