AssetTiger Reviews

“Affordable and simple

Pros

We use this product because it's very solid and does what it promises. It's budget-friendly, practical and created specifically for real-world asset tracking. Our organization has used it successfully for years and we've recommended it to other teams with comparable operational needs. When problems occur, they don't brush them off, they listen and act which really matters. Simplicity and usefulness are the strengths. It gives us centralized, cloud-based way to track everything from AVL gear to HVAC units without complicated setup or steep expenses. The barcode check-in/check-out capability is helpful for managing shared equipment and the maintenance scheduling keeps us ahead of preventive tasks. The web platform is user-friendly and asset records are simple to customize with photos, receipts and notes. It provides excellent value and helps us support stewardship by reducing loss, improving accountability and organizing our asset management.

Cons

While the recent account and pricing change was mishandled at first, the support team ultimately stepped up and helped us. Even so, they should have executed a smoother, more considerate rollout especially for long-standing customers. The software lacks more advanced features and up-to-date integrations. The mobile app is clumsy and often sluggish which frustrates staff trying to scan items in the field. User roles are too broad, preventing precise access control. It also doesn't include a built-in reservation system so managing shared gear requires external calendars. There's no integration with platforms like Google Workspace, Asana or Slack which limits workflow automation. That gap affects volunteers who have limited time to learn. For internal tracking it's functional but it falls short in flexibility, automation and usability for volunteers or part-time staff.

“Sudden change in pricing structure

Pros

The old free tie was great but they messed it up by slapping on arbitrary limits that now make it hard for me to even stay compliant. These days, free version is okay but only just barely acceptable.

Cons

The sudden shift in pricing and the way they tacked on random limits completely blindsided me. I couldn't understand why I wasn't grandfathered into a plan that wouldn't wipe out my custom field data, losing years of populated fields felt like a slap in the face. Two users? Seriously? Only five custom fields? I'm expected to pay an extra $20 a month just to get back the custom fields I've relied on for years. It feels like they're forcing people off the free tier into an expensive paid tier and the jump from free to roughly $240 a year if billed monthly is outrageous.

“love the ability to add unlimited users

Pros

I've been able to add unlimited users, the setup was simple and I find it really easy to use across different platforms.

Cons

Haven't had any major issues so far.

“Comprehensive asset management platform

Pros

Found it to be a full-featured asset management platform that lets me monitor our IT inventory down to fine-grained attributes and provides powerful reporting tools.

Cons

Entering all the fields for each asset is excessive which makes the initial setup feel tedious. The interface although thorough, can be confusing for users without technical backgrounds.

“simple to use

Pros

It is simple to use and always keeps track of all our business property with ease.

Cons

I haven't found anything I dislike about the product.

“Organizes our assets!

Pros

I can keep all our assets neatly organized in one place and the whole system is very easy to use.

Cons

I can't find any faults, everything seems excellent!

“Keeps a record of your assets

Pros

I like that I can log all our assets and even lease them out to customers, with dedicated sections for each item's details. I can also store employee records.

Cons

The only thing I found missing is the ability to create subdivisions to organize assets better.

“easily customizable tool

Pros

We found it really simple to handle our assets and it's easy to adjust to our needs.

Cons

In our situation, there isn't a backup feature so we can't roll data back to any prior date if something goes wrong. I would really like to see a more solid inventory module with expanded functionality. It also needs a lease-management system because we operate about 50 stores across different malls and buildings and we have to track lease contracts, rents, insurance and similar obligations. Finally, the asset valuation tools should be enhanced to produce better, finance-ready reports for our accounting department.

“Solid capabilities

Pros

This is a great software with strong data upload capabilities, a reliable mobile app and other useful features. I got up to speed with it quickly and it's especially great for small and medium-sized businesses

Cons

A few of the menus feel a bit complex and take some getting used to but overall it's not a major issue.

“Manages our inventory well

Pros

I find AssetTiger incredibly simple for efficiently handling our district-wide inventory needs.

Cons

It can be a bit slow to load sometimes but I'm happy with it overall.

“well designed app

Pros

It's very convenient to use and they clearly put real thought into the user experience. I was able to get my inventory set up, scan barcodes and duplicate assets in no time. The check-in/check-out functionality is solid and dependable. Overall the app runs smoothly and feels very well designed.

Cons

I find the user documentation lacking which meant I had to learn many things on my own. I've experienced a few slow moments when uploading images though overall the app's performance stays quite snappy and responsive.

“Love that it's not subscription-based

Pros

I appreciate that it doesn't force me into a subscription-based service.

Cons

It's a bit overwhelming at first but I find they provide plenty of videos to clear up any problem you might encounter.

“Positive experience!

Pros

I've found it really simple to find and keep tabs on our assets, seeing their current status, spotting any that are overdue. The platform's powerful sorting options and neatly organized categorization fields make handling assets feel effortless.

Cons

My experience with it was entirely positive. I was able to generate the reports I needed and confidently base my decisions on the insights they provided.

“quick set up

Pros

Was pleasantly surprised by how fast I could get the system installed and up and running. Having a free tier really helped me at the start since it let me try the tool without any obligations and figure out whether it truly fits my workflow.

Cons

I find the maintenance section feels overly basic and not very user-friendly so it could definitely use some polishing and clearer workflows. Also, I wish the app were available in more languages so it would be easier for non-English speakers like me to use.

“Highly recommended!

Pros

We operate nationally with team members spread across several states and each of our users has separate accounts and customized views. Because of that, we're able to easily view and manage assets at every single location we run. I really appreciate that I can see when a piece of equipment is free and then request it from someone else which creates a clear paper trail. It's also useful to get a snapshot of the total value and depreciation for all our assets organization-wide. Even though we're only a single branch right now, we have been recommending this platform to our parent organization as something they should consider adopting.

Cons

When it comes to inventory, it's still pretty basic and feels restricted to us right now. In my experience so far, while adding or editing items I can't assign a 'Location' or 'Sub-Location' and then use that to search for the inventory which is frustrating. I tried creating custom fields to work around it but those didn't appear or function as expected in the item details. The inventory records also can't be shared across our different sites which limits coordination. On top of that, there's a bug tied to changing the InventoryID. Once we alter it, the system won't let us revert back without having to manually update every affected record one by one.

“Great Inexpensive Tool

Pros

I can easily keep track of all my assets.

Cons

My accountant and IT specialist cannot use the product simultaneously because it doesn't allow users to be assigned to more than one company at once.

“Just Great

Pros

We use AssetTiger as a warehouse management system. It's not perfectly optimized for that, but it works well enough for us.

Cons

It has the potential to evolve into a full-fledged WMS with further development.

“Finally, an accurate list of my stuff!

Pros

I like the paperless aspect and the simplicity of generating PDF reports.

Cons

The reader function could use some improvement, though this might be due to my phone's limitations.

“Handy and neat equipmnet manager

Pros

I love the clear visibility of data on all items, including a large array of equipment. The quick search engine and accountability are great.

Cons

Initial configuration can be time-consuming. With its extensive feature set, adapting to the system takes some effort.

“Great solution at a reasonnable cost

Pros

It's incredibly simple to use! Complete and intuitive, it works great for us.

Cons

The application interface should be accessible in other widely spoken languages in North America, such as French and Spanish.

“Asset Tiger is a real find. Plus a keeper!

Pros

This is the only asset tool I found that supports recording Community Association assets. With minimal customization, I recorded replacement values and useful life information. Exporting to MS Excel allowed me to perform Capital Fund Projections. I can also record the asset maintenance schedule and costs to support annual budgeting, plus there's a calendar for maintenance and contract dates. This has provided the committee with a new level of visibility.

Cons

There are minor issues, like the inability to upload photos of assets from a mobile phone, and limitations with number fields during loading and saving.

“AssetTiger - Asset Management Tool

Pros

It's easy to check equipment or assets in and out. Updating an asset's information or adding details like photos or calibration certificates is uncomplicated.

Cons

The search function is cumbersome and not very efficient. it doesn't effectively search across all information fields. Its effectiveness relies on employees actively using it.

“Great product

Pros

It's very easy to use and a great asset tracker.

Cons

The search feature is awkward and lacks intuitiveness.

“Amazing tool for fixed asset management

Pros

This platform is easy and fast for managing fixed assets, suitable for individuals and companies of various sizes. It's affordable, provides a free trial and version, and facilitates report generation and record management.

Cons

Customer service responses could be faster, and there are occasional errors in email correspondence. Integration with other programs presents challenges.

“AssetTiger: Beautilful Asset management Software

Pros

The best strengths are its ease of use and versatility.

Cons

Personally, I'm not fond of the graphics and the infrequency of platform updates.

“One of the best decisions we made

Pros

Setting up and using it is easy, and reporting and data entry (scanning a coded tag) is a breeze!

Cons

Once you get accustomed to it, there's really nothing to dislike about it.

“It Does What it Says

Pros

I like that it is immediately available for trial and use. Other commercial products take weeks or months to become available and set up. With AssetTiger, it's accessible on your PC and mobile with just a few clicks. You can experiment and get familiar within a few hours and start using it effectively right away.

Cons

It would be beneficial to have a feature in AssetTiger that allows easy transfer of assets between users across different locations without needing to go through the check-in/check-out process.

“OWS review

Pros

It has a low price, allows bulk uploads, lets you build custom reports, and has multiple fields for data entry.

Cons

Customizing fields, generating intuitive reports, locating device history, and integrating with MS365 SSO are challenging. Updating several systems is also a hassle. We use this for laptop tracking, and integrating help desk software with the check-in/check-out process would be beneficial.

“Quick and easy asset tool

Pros

Initial setup was easy, with guided steps and templates for importing assets. Support has been quick and helpful.

Cons

The GUI could be more user-friendly and intuitive.

“Great tool

Pros

I find the asset management features, such as tracking assets, handling depreciation, and scheduling maintenance, very valuable.

Cons

The movement or reservation module is not very user-friendly.

“Asset tiger helped to improve tracking of test accessories, equipment's, boards

Pros

Since our equipment and accessories move frequently across three sites, it's very easy to assign and update their locations.

Cons

Support team responses to queries are delayed; quicker assistance would be more beneficial.

“It does what we need.

Pros

It's affordably priced and easy to use. It does exactly what it promises to do tracks assets.

Cons

The product fulfills our requirements, and we are satisfied with it.

“Great option

Pros

The platform features are intuitive and easy to learn. Fields are provided for all necessary asset information, and the ability to upload pictures of assets makes identification in the field easy.

Cons

I haven't come across any features that I dislike or wish AssetTiger had.

“Brilliantly easy solution

Pros

I enjoy how easy it is to deploy this software and the fact that you can use it for a trial period (below 250 assets for free), giving ample time for thorough testing.

Cons

There are no downsides to this software; it even includes scanning capabilities and an app to enhance automation.

“AssetTiger

Pros

It's easy to use and accessible via the web or iPhone.

Cons

There aren't many cons, perhaps better reporting could be improved.

“AssetTracking for Small Companies

Pros

AssetTiger allows us to easily track hardware issued to employees through the check-in and check-out functionality. With AssetTags in the form of a barcode and the app's scanner, we can use a cellphone to assign hardware to employees, check inventory for replacement equipment, and always have a clear overview of equipment locations.

Cons

The software required us to rethink how we track inventory, as each item had to be treated as a separate asset. Enhancing the functionality to add multiple assets to a single item with various IDs/tags would provide a clearer overview of inventory.

“AssetTiger is an adequate solution

Pros

I've been involved in asset management off and on for 20 years, and AssetTiger is the most robust system I've used so far.

Cons

Table views don't allow displaying all records on a single page, which would simplify my use of AssetTiger. There are glitches in the Sites, Persons/Employees, and Customers table views that I've reported but haven't been resolved yet.

“Growing Business

Pros

I liked the cost-effectiveness and simplicity the most.

Cons

The software drains our phone batteries when uploading assets, and the process is time-consuming for each individual asset.

“Asset Tiger Review (user of 1.5 years)

Pros

The ability to check out assets to people and places is a major advantage of this software. Keeping track of assets and their value makes it easier to see spending and compile a list of stolen or broken items for insurance claims.

Cons

My main issue lies with the mobile app however it feels unpolished, and having to sign in every time I use it reduces its efficiency. Currently, I find it more effective to take photos of assets with their tags and manage them via the website.

“Benefits of Asset Tifer

Pros

I love being able to scan a bar code to instantly know where an item is and who it's assigned to. The reminders about antivirus software and a section for our funding sources are also great features.

Cons

There is nothing about this service that I dislike.

“Great software with lots of customization!

Pros

The features and pricing of Asset Tiger make it excellent for managing both short-term and long-term item checkouts.

Cons

While there are plenty of features and customization options, I wish I could generate a check-out report for locations that includes the assigned person. Currently, I can only run it by who the asset is checked out to, but I'd like to see which items are at a specific location and the person responsible for them. It would also be great if assets could be checked out to the person who reserved them without retyping their name.

“Good tool for the money

Pros

It's almost plug and play. New users can learn it quickly.

Cons

Integration with other software is very limited. This might be the reason we eventually stop using AssetTiger, as it doesn't integrate with Azure AD or Zendesk.

“Great solution!

Pros

This product is very easy to navigate. Setting up and using it daily is smooth. I strongly recommend it.

Cons

I honestly can't think of any negatives. No complaints!

“Works as advertised

Pros

Simple to use and customizable for specific needs.

Cons

The search functionality could be improved to allow searches by the user who checked out the item.

“Fantastic product

Pros

I've been using this for over two years to track assets in my furnished rental apartments. It's not designed for this purpose, but it works perfectly! I can sort items not just by apartment, but also by room. Highly recommend!

Cons

For me, the pricing felt a bit high, but that's because of how I'm using it. If I were using the software as intended, it would definitely be worth the cost.

“Great Value Product with many useful features

Pros

Easy to use and migrate from an existing system. This product stands out for its value for money and provides all the features we need to track and manage our assets from an information security perspective.

Cons

It lacks a built-in software or information inventory function for tracking different types of information, including sensitivity and data flows between assets.

“Reasonable learning curve, but it does the trick

Pros

Reporting is excellent. If you've detailed your assets well (using Categories, locations, descriptions, etc.), you can organize reports in many ways to suit your needs.

Cons

Reserving and checking in/out assets is cumbersome and often not worth the effort, even though it could prevent double-booking between locations. Scheduling yearly or multi-year maintenance is tricky, as you have to mark each asset individually as 'in progress' or 'completed.' A mass update option would be helpful.

“Asset Tiger for restoration

Pros

I love how easy it is to set up this program and app. I had the warehouse guy set it up with little to no training. The stickers are easy to apply, though on plastic surfaces, I recommend riveting them in. Training field technicians is simple, and they find it easy to use.

Cons

I find the reporting features could be more user-friendly. The reports are excellent, but saving them is cumbersome. It would be helpful to have an email report of assets that haven't been updated in a while. Additionally, a user activity feed would be useful to identify and address users who aren't engaging with the program.

“Very affordable and customizable asset tracking

Pros

After researching asset tracking products, I chose Asset Tiger for its customization options and very affordable price.

Cons

I would like to customize the format of exported reports to make sorting and filtering easier.

“Educational equipment management review

Pros

Tracking equipment is simple and barcode integration is a bonus.

Cons

Search terms don't always yield the desired results, and creating employee users can be tedious. Additionally, features like reservations and tracking items and employee use history could be refined.