CHAMPS Software Reviews

“been using it last 5 months,transition from previous software is Okay.

Pros

The software has been invaluable to our Preventative Maintenance Program from the beginning. We implemented mobile interface modifications to improve the efficiency of our PM activities, and the upgrade to the current version played a key role in this improvement. The CHAMPS sales and development teams provided excellent support during the deployment to ensure its success.

Cons

It would be preferable if the system could be adapted to a more web-based format, allowing for reduced functionality on Terminal Services servers.

“Keep up the great work Champs

Pros

Champs is very intuitive. The support has been fantastic and has really gotten better since we switched to the new web version. They're always willing to help with any issues and really consider our suggestions.

Cons

There are some missing features and limitations in its capabilities.

“CMMS Supervisor

Pros

Simple to use, straightforward, and fully functional.

Cons

I think it would be better if it were web-based.

“CHAMPS CMMS Software

Pros

This software is quite comprehensive in terms of the features it provides. It can be tailored extensively to meet any needs your organization might have.

Cons

The interface looks a bit outdated to me and isn't very smooth or intuitive. It can be a bit confusing to navigate.

“Champs 2

Pros

Simple to use. Provided a complete view of our inventory.

Cons

I haven't encountered any problems using it.

“The software more than meets our needs and the support is excellent.

Pros

From an admin's perspective, the ability to batch process records using spreadsheet templates to create import files.

Cons

Sometimes, I find myself clicking through multiple menus and windows just to get to what I need to work on.

“I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.

Pros

I can save a report to PDF and download it to Excel. I can do a print review to pull up a report format for PMS or WOs, remove fields I don't need, and print only the necessary fields in the order I need them to create my own quick reports. I create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary. It's easy to sort by PO number, company location, or PO date, etc.

Cons

On the PO tab, if you press the wrong button instead of Enter after typing, you lose everything you've entered and have to start over. Sometimes, it doesn't save your input, requiring you to close the PO, reopen it, and re-enter the information.

“As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.

Pros

It has very few known bugs and is a very stable application. This is because it has been around for many years. This makes my job as the customer-to-technical liaison between our customers and Champs employees easy, as there are rarely issues with the software itself. The staff is very knowledgeable about their product, and this made our last upgrade involving both the database and application one of the smoothest and most coordinated upgrades I have worked on.

Cons

We use the PowerBuilder platform, which I don't prefer. I'd rather use the web version. Functionally, it does what it needs to do, but the database tables can be a bit cryptic from a developer's perspective. However, this isn't an issue for daily users.

“Have worked with this software and company for over 20 years. Always cheerful and ready to assist.

Pros

Easy to use. Our users were able to get started with minimal training, even those who had never heard of the software before.

Cons

Adding custom reports isn't easy. Reports are essential for data retrieval, so this process could be simplified.

“Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.

Pros

I'm impressed by the audit trail in Version 13, which records all changes. Version 13 now automatically transfers comments from PRs to RFQs and introduces the "Favorites" feature.

Cons

The system sometimes has glitches that are hard to reproduce, even when following the correct steps.

“Great customer support! Easy to use!

Pros

I love that the software is very intuitive and easy to navigate. I appreciate the enhancement that updates the asset ID on the step when you change it on the work order header. I also like that they combined some user setup information, so you can do it all on one screen instead of multiple screens.

Cons

Some screen maintenance causes issues elsewhere, and only Champs can make changes, which then get locked in. Certain options, like drilling down on a badge ID in the movement screen, don't work. Also, during inventory counts, you can't clear a mistaken entry without updating it after. This might not affect everyone, but it does with our facility's counting process.

“For the user coming off the street, CHAMPS is a very cumbersome software.

Pros

Unlimited database capacity, extremely fast loading times, and many useful reports. It's easy to transfer information into Excel.

Cons

Too many screens are needed. They should be consolidated into one, with drag-and-drop functionality for adding photos to a SKU. Filters should also be available to help users accomplish their tasks.

“CHAMPS works well out of the box. The Installation and Training teams are top notch.

Pros

The system is highly adaptable yet straightforward to use. Over the years, CHAMPS has improved the consistency of the user interface, focusing on ease of use.

Cons

Not all modules are web-based, forcing us to use the client/server model, which is harder to upgrade.

“Great Support, Smooth Transition, Training Availability

Pros

Easy to navigate, customizable, excellent support, not resource-intensive, clear error messages, supports multiple browsers, easy to roll out new modules, and integrates with Active Directory.

Cons

The inventory process needs improvement. Scanning inventory would help, as scrolling through data-heavy web pages can be difficult. A second check when processing data would ensure accuracy. Currently, receiving more than ordered is an issue the Champs team is addressing.

“CHAMPS has been a great experience, it is hands down an excellent software program for any business.

Pros

CHAMPS software is perfect for a company that wants everything in one place: purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. It's easy to use, and everything is linked together for easy data access. We use CHAMPS for our Facilities Department for work orders, tracking time/materials, inventory management, preventative maintenance, and bi-weekly payroll processing. Over 150+ people use CHAMPS daily, and compared to other software, it is easy to use. The staff at CHAMPS are very talented and know exactly how to help with any issue or customization you may need.

Cons

The reports that come with CHAMPS could use some updates or enhancements. Every company is different, but for our needs, this area could be better.

“The upgrade of the CHAMPS server went very good.

Pros

The software package handles all our customers' requirements and is also very manageable as a platform.

Cons

The system would be more user-friendly if it were more web-based, reducing the need for a Terminal Services server for full functionality.

“It is an excellent system supported by very talented and customer focused staff.

Pros

I like all the modules related to equipment repair work orders, parts inventory, tracking repair labor and material costs, etc. I also appreciate the ability to generate custom reports as needed by plant systems.

Cons

We haven't had any issues with the system itself, though we've had internal issues with integrating our corporate financial system and the CMMS.

“My experience using the application has been great, I learn how to man over the application.

Pros

The application is intuitive, making navigation smooth and easy to learn the basics. It's very efficient for tracking inventory parts and has great PM and work order scheduling.

Cons

There are no rollback mechanisms in place, and this is something CHAMPS should consider in the near future.

“I use the program every day, multiple times a day. I find it easy to use.

Pros

I manage college rental housing and commercial properties. I can run a quick report with information on work orders entered and their status. I use the report to follow up with residents. The work order history helps pinpoint recurring issues with units.

Cons

I don't mind the program. I was part of the team that implemented it, and now I use it. I can set the criteria I need and get the information I require.

“Not the most intuitive system, but it works.

Pros

The initial reason I was hired was to oversee work order processing.

Cons

Reporting isn't easily configurable, and the application is Client/Server based, limiting mobility.