CHAMPS Software Reviews
softwareOverall Rating
4
41 Review(s)
Rating Distribution
5
(11)
4
(22)
3
(6)
2
(2)
1
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
41 Review(s)
Rating Distribution
5
(11)
4
(22)
3
(6)
2
(2)
1
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
been using it last 5 months,transition from previous software is Okay.
been using it last 5 months,transition from previous software is Okay.
Pros
The software has been invaluable to our Preventative Maintenance Program from the beginning. We implemented mobile interface modifications to improve the efficiency of our PM activities, and the upgrade to the current version played a key role in this improvement. The CHAMPS sales and development teams provided excellent support during the deployment to ensure its success.
Cons
It would be preferable if the system could be adapted to a more web-based format, allowing for reduced functionality on Terminal Services servers.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Bima
Mining & Metals, 11-50 employees
Less than 6 months
July 2021
Keep up the great work Champs
Keep up the great work Champs
Pros
Champs is very intuitive. The support has been fantastic and has really gotten better since we switched to the new web version. They're always willing to help with any issues and really consider our suggestions.
Cons
There are some missing features and limitations in its capabilities.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brady
Entertainment, 500+ employees
More than a year
September 2018
CMMS Supervisor
CMMS Supervisor
Pros
Simple to use, straightforward, and fully functional.
Cons
I think it would be better if it were web-based.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Mike
Paper & Forest Products, 500+ employees
More than a year
August 2018
CHAMPS CMMS Software
CHAMPS CMMS Software
Pros
This software is quite comprehensive in terms of the features it provides. It can be tailored extensively to meet any needs your organization might have.
Cons
The interface looks a bit outdated to me and isn't very smooth or intuitive. It can be a bit confusing to navigate.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jerry
Paper & Forest Products, 500+ employees
More than a year
August 2018
Champs 2
Champs 2
Pros
Simple to use. Provided a complete view of our inventory.
Cons
I haven't encountered any problems using it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Chuck
Printing, 101-500 employees
More than a year
July 2018
The software more than meets our needs and the support is excellent.
The software more than meets our needs and the support is excellent.
Pros
From an admin's perspective, the ability to batch process records using spreadsheet templates to create import files.
Cons
Sometimes, I find myself clicking through multiple menus and windows just to get to what I need to work on.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
January 2018
I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.
I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.
Pros
I can save a report to PDF and download it to Excel. I can do a print review to pull up a report format for PMS or WOs, remove fields I don't need, and print only the necessary fields in the order I need them to create my own quick reports. I create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary. It's easy to sort by PO number, company location, or PO date, etc.
Cons
On the PO tab, if you press the wrong button instead of Enter after typing, you lose everything you've entered and have to start over. Sometimes, it doesn't save your input, requiring you to close the PO, reopen it, and re-enter the information.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Heidi
Food & Beverages, 500+ employees
More than a year
January 2018
As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.
As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.
Pros
It has very few known bugs and is a very stable application. This is because it has been around for many years. This makes my job as the customer-to-technical liaison between our customers and Champs employees easy, as there are rarely issues with the software itself. The staff is very knowledgeable about their product, and this made our last upgrade involving both the database and application one of the smoothest and most coordinated upgrades I have worked on.
Cons
We use the PowerBuilder platform, which I don't prefer. I'd rather use the web version. Functionally, it does what it needs to do, but the database tables can be a bit cryptic from a developer's perspective. However, this isn't an issue for daily users.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andy
Not Specified, 101-500 employees
More than a year
January 2018
Have worked with this software and company for over 20 years. Always cheerful and ready to assist.
Have worked with this software and company for over 20 years. Always cheerful and ready to assist.
Pros
Easy to use. Our users were able to get started with minimal training, even those who had never heard of the software before.
Cons
Adding custom reports isn't easy. Reports are essential for data retrieval, so this process could be simplified.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
January 2018
Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.
Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.
Pros
I'm impressed by the audit trail in Version 13, which records all changes. Version 13 now automatically transfers comments from PRs to RFQs and introduces the "Favorites" feature.
Cons
The system sometimes has glitches that are hard to reproduce, even when following the correct steps.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Patrice
Not Specified, N/A employees
More than a year
January 2018
Great customer support! Easy to use!
Great customer support! Easy to use!
Pros
I love that the software is very intuitive and easy to navigate. I appreciate the enhancement that updates the asset ID on the step when you change it on the work order header. I also like that they combined some user setup information, so you can do it all on one screen instead of multiple screens.
Cons
Some screen maintenance causes issues elsewhere, and only Champs can make changes, which then get locked in. Certain options, like drilling down on a badge ID in the movement screen, don't work. Also, during inventory counts, you can't clear a mistaken entry without updating it after. This might not affect everyone, but it does with our facility's counting process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Joan
Not Specified, N/A employees
More than a year
January 2018
For the user coming off the street, CHAMPS is a very cumbersome software.
For the user coming off the street, CHAMPS is a very cumbersome software.
Pros
Unlimited database capacity, extremely fast loading times, and many useful reports. It's easy to transfer information into Excel.
Cons
Too many screens are needed. They should be consolidated into one, with drag-and-drop functionality for adding photos to a SKU. Filters should also be available to help users accomplish their tasks.
Ease of use
3
Value for money
4
Customer Support
4
Functionality
6
James
Food & Beverages, 500+ employees
More than a year
January 2018
CHAMPS works well out of the box. The Installation and Training teams are top notch.
CHAMPS works well out of the box. The Installation and Training teams are top notch.
Pros
The system is highly adaptable yet straightforward to use. Over the years, CHAMPS has improved the consistency of the user interface, focusing on ease of use.
Cons
Not all modules are web-based, forcing us to use the client/server model, which is harder to upgrade.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Paper & Forest Products, 51-100 employees
More than a year
January 2018
Great Support, Smooth Transition, Training Availability
Great Support, Smooth Transition, Training Availability
Pros
Easy to navigate, customizable, excellent support, not resource-intensive, clear error messages, supports multiple browsers, easy to roll out new modules, and integrates with Active Directory.
Cons
The inventory process needs improvement. Scanning inventory would help, as scrolling through data-heavy web pages can be difficult. A second check when processing data would ensure accuracy. Currently, receiving more than ordered is an issue the Champs team is addressing.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brady
Hospitality, N/A employees
Less than 6 months
January 2018
CHAMPS has been a great experience, it is hands down an excellent software program for any business.
CHAMPS has been a great experience, it is hands down an excellent software program for any business.
Pros
CHAMPS software is perfect for a company that wants everything in one place: purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. It's easy to use, and everything is linked together for easy data access. We use CHAMPS for our Facilities Department for work orders, tracking time/materials, inventory management, preventative maintenance, and bi-weekly payroll processing. Over 150+ people use CHAMPS daily, and compared to other software, it is easy to use. The staff at CHAMPS are very talented and know exactly how to help with any issue or customization you may need.
Cons
The reports that come with CHAMPS could use some updates or enhancements. Every company is different, but for our needs, this area could be better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
January 2018
The upgrade of the CHAMPS server went very good.
The upgrade of the CHAMPS server went very good.
Pros
The software package handles all our customers' requirements and is also very manageable as a platform.
Cons
The system would be more user-friendly if it were more web-based, reducing the need for a Terminal Services server for full functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Oil & Energy, 11-50 employees
More than a year
January 2018
It is an excellent system supported by very talented and customer focused staff.
It is an excellent system supported by very talented and customer focused staff.
Pros
I like all the modules related to equipment repair work orders, parts inventory, tracking repair labor and material costs, etc. I also appreciate the ability to generate custom reports as needed by plant systems.
Cons
We haven't had any issues with the system itself, though we've had internal issues with integrating our corporate financial system and the CMMS.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Triveni
Utilities, 51-100 employees
More than a year
January 2018
My experience using the application has been great, I learn how to man over the application.
My experience using the application has been great, I learn how to man over the application.
Pros
The application is intuitive, making navigation smooth and easy to learn the basics. It's very efficient for tracking inventory parts and has great PM and work order scheduling.
Cons
There are no rollback mechanisms in place, and this is something CHAMPS should consider in the near future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rickell
Not Specified, N/A employees
More than a year
January 2018
I use the program every day, multiple times a day. I find it easy to use.
I use the program every day, multiple times a day. I find it easy to use.
Pros
I manage college rental housing and commercial properties. I can run a quick report with information on work orders entered and their status. I use the report to follow up with residents. The work order history helps pinpoint recurring issues with units.
Cons
I don't mind the program. I was part of the team that implemented it, and now I use it. I can set the criteria I need and get the information I require.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Roberta
Education Management, 500+ employees
More than a year
January 2018
Not the most intuitive system, but it works.
Not the most intuitive system, but it works.
Pros
The initial reason I was hired was to oversee work order processing.
Cons
Reporting isn't easily configurable, and the application is Client/Server based, limiting mobility.
Ease of use
4
Value for money
4
Customer Support
2
Functionality
10
Thomas
Higher Education, 500+ employees
More than a year
January 2018
The upgrade to the CHAMPS version was executed without issue, even with customization.
The upgrade to the CHAMPS version was executed without issue, even with customization.
Pros
The software has always been valuable for our preventative maintenance program. The customized mobile interface increased the efficiency of PM operations, which was a key reason for upgrading to the latest version. The CHAMPS sales and development teams were very accommodating in helping achieve a successful deployment.
Cons
A small component called the Spooler is required to operate outside the core server. In future versions, it would be great if the Spooler could function autonomously within the core server, reducing the need for additional Windows system licenses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Not Specified, N/A employees
More than a year
January 2018
O&M Contract COR
O&M Contract COR
Pros
Simple in terms of data entry and retrieval, but powerful enough to produce complex usage information to aid in determining O&M needs.
Cons
I wish the software were more compatible with other scheduling software, though I understand the challenges with proprietary software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Oil & Energy, N/A employees
More than a year
January 2018
Excellent Value
Excellent Value
Pros
Extremely robust with a clean and smooth layout, making this program essential for businesses looking to find the missing data to make more informed decisions.
Cons
The vast array of features can be overwhelming for those not comfortable with computers. Transitioning from MP2 to Champs was initially shocking due to the significant differences between the programs.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Dylan
Electrical/Electronic Manufacturing, 51-100 employees
Less than 6 months
October 2017
CHAMPS
CHAMPS
Pros
Simple and similar to MP2 and other older databases. The inventory system is functional. Adding characters to complete the field.
Cons
There is no visibility of the asset system or schedule. Everything is difficult to use because it's outdated and hasn't kept up with current standards.
Ease of use
2
Value for money
6
Customer Support
2
Functionality
2
Jeremy
Food & Beverages, 500+ employees
More than a year
October 2017
Fast, Accurate and Efficient
Fast, Accurate and Efficient
Pros
Fast response, accurate messages and information, efficient communication, and messaging.
Cons
You can't use the software simultaneously on both a tablet and a desktop. Data needs to be refreshed by logging out of the account.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Gary
Construction, 51-100 employees
Less than 6 months
June 2017
Williams College Upgrade
Williams College Upgrade
Pros
I find the software intuitive - CHAMPS provides thorough and immediate support - truly excellent.
Cons
I think we should have more leeway in making changes at the user level. Maybe we already do, and I just need to learn more?
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Dave
Primary/Secondary Education, N/A employees
More than a year
July 2015
Champs my preferred Maintenace Tracking System
Champs my preferred Maintenace Tracking System
Pros
Having used Champs for 15 years and administered it for the last 4, I find it the best way to track our maintenance issues and corrective actions. With my mechanical background, I appreciate the database's ability to track failures, helping me trend machinery to prevent future issues. Our company uses only the maintenance module, though Champs offers much more.
Cons
I find that new hires who aren't computer literate struggle initially to grasp the hierarchy. The system is quite straightforward if you avoid overthinking it.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Kevin
Oil & Energy, N/A employees
Less than 6 months
July 2015
Appvion Champs Review
Appvion Champs Review
Pros
The software is easy to use, but there's always room for improvement. It's simple to learn the basics. Champs has been a good vendor, and we've developed a personal relationship due to their smaller size.
Cons
New updates and releases incorporate feedback from all customers, but they often prioritize the larger clients. This sometimes makes the new features more complex than smaller clients want or need.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Joan
Electrical/Electronic Manufacturing, N/A employees
More than a year
July 2015
Yosemite National Park Delaware North
Yosemite National Park Delaware North
Pros
Personalized assistance and the ability to adapt it to our environment.
Cons
Sometimes we have to do a lot of adjustments and training.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Steve
Government Administration, N/A employees
More than a year
July 2015
Champs Client and User Since 1999
Champs Client and User Since 1999
Pros
The Champs program is solid, and the support is very personal. Champs is attuned to the CMMS market and continuously innovates.
Cons
Knowing the CMMS market and history, there's nothing we dislike about the product or vendor.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Craig
Oil & Energy, N/A employees
More than a year
June 2015
Good & Cost Effective CMMS
Good & Cost Effective CMMS
Pros
I find the way procurement, inventory, and maintenance management are seamlessly integrated in this suite quite impressive. When utilized effectively, the software supports transitioning to a paperless operation. It's clear that this system offers a practical and economical solution.
Cons
There's an issue with processing serialized parts, including returning, reissuing, and correctly tracking them.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Wilburn
Not Specified, N/A employees
More than a year
June 2015
In charge of Preventive Maintenance (PM) of all Mobile Equipment.
In charge of Preventive Maintenance (PM) of all Mobile Equipment.
Pros
It's relatively easy to use and offers several maintenance-related options (modules). The GUI and versatility are notable.
Cons
There's a lack of built-in engineering or performance measurement tools, like FMEA, FMECA, Weibull Distribution, RCA, MTBF, MTTR, MTBPM, etc. Measurement is crucial for assessing performance. Also, some global updates may not align with our needs, lacking customizable options. There's also a lack of a user forum for CHAMPS users.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Ricardo
Not Specified, N/A employees
More than a year
June 2015
Use CHAMPS from a manager point of view for plant maintenance.
Use CHAMPS from a manager point of view for plant maintenance.
Pros
The vendor is very supportive and customer-focused. There are areas in CHAMPS ver. 11 that could be improved, and as I understand it, ver. 12 has addressed most of them. We will be upgrading to ver. 12 soon.
Cons
I'd like the ability to create ad-hoc reports. The search feature could be more straightforward.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Triveni
Utilities, N/A employees
More than a year
June 2015
The CHAMPS and Hersheypark Partnership
The CHAMPS and Hersheypark Partnership
Pros
The CHAMPS Software Team has provided a product that aligns with our business practices in our unique environment. The staff members are always professional and dedicated to delivering a quality product.
Cons
Earlier versions lacked a true help desk function.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Dennis
Not Specified, N/A employees
More than a year
June 2015
Utilization of CHAMPS in the COT Asset Management Program Environment.
Utilization of CHAMPS in the COT Asset Management Program Environment.
Pros
The database and reporting system make it easy to monitor processes efficiently.
Cons
Making changes within CHAMPS when business process improvements are identified is quite complex.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
8
Nico
Utilities, N/A employees
More than a year
June 2015
Good CMMS systems with lots of features
Good CMMS systems with lots of features
Pros
It's flexible enough that minimal customization is needed. The vendor ensures your implementation is successful.
Cons
Some features aren't as well documented as they could be.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Steven
Electrical/Electronic Manufacturing, N/A employees
More than a year
June 2015
Williams College experience
Williams College experience
Pros
I particularly like CHAMPS because it can handle many different aspects of a business, such as work orders, purchasing, payroll, accounts payable, inventory, scheduling, and lock-out tag-out. If a part of the system doesn't fully meet your company's needs, the great employees at CHAMPS can tweak it to suit your requirements.
Cons
I'd like to see more pre-built reports in the software.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
10
Marsha
Primary/Secondary Education, N/A employees
More than a year
June 2015
CHAMPS Maintenance Management System
CHAMPS Maintenance Management System
Pros
Its ability to provide real-time cost tracking (labor and material) and to automate maintenance alerts for critical equipment is excellent. Regarding the vendor, they make a concerted effort to bring users together annually at a user's conference to share and learn from different experiences.
Cons
My main dislike, although not necessarily the vendor's fault, relates to the Bill of Materials (BOM) per asset. When an asset reaches its retirement age, you need to identify all related parts for disposal to avoid unnecessarily increasing inventory. This should be addressed during the setup stage.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Aldon
Not Specified, N/A employees
More than a year
June 2015
User-friendly, easy to use
User-friendly, easy to use
Pros
Champs is very easy to navigate, and as an administrator, I do not receive many help-desk calls. Champs has always been quick to respond to any questions or modifications we've requested.
Cons
I think CHAMPS will be a better system once they roll out and implement the web-based version and resolve all the bugs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mike
Electrical/Electronic Manufacturing, N/A employees
More than a year
June 2015
Review of CHAMPS Software
Review of CHAMPS Software
Pros
Navigating from place to place is intuitive.
Cons
Some data in one field is in a numerical format, while the same data in another table is text. Some report writing tools can handle this, but Microsoft Access cannot, which limits many simple reports from accessing the data.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Bill
Not Specified, N/A employees
More than a year
June 2015
CHAMPS review
CHAMPS review
Pros
The work order and purchasing system are interconnected.
Cons
There are some limitations, like emailing a request for a quote directly from the software.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Kae
Utilities, N/A employees
More than a year
June 2015
Filters
Sort by:
been using it last 5 months,transition from previous software is Okay.
been using it last 5 months,transition from previous software is Okay.
Pros
The software has been invaluable to our Preventative Maintenance Program from the beginning. We implemented mobile interface modifications to improve the efficiency of our PM activities, and the upgrade to the current version played a key role in this improvement. The CHAMPS sales and development teams provided excellent support during the deployment to ensure its success.
Cons
It would be preferable if the system could be adapted to a more web-based format, allowing for reduced functionality on Terminal Services servers.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Bima
Mining & Metals, 11-50 employees
Less than 6 months
July 2021
Keep up the great work Champs
Keep up the great work Champs
Pros
Champs is very intuitive. The support has been fantastic and has really gotten better since we switched to the new web version. They're always willing to help with any issues and really consider our suggestions.
Cons
There are some missing features and limitations in its capabilities.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brady
Entertainment, 500+ employees
More than a year
September 2018
CMMS Supervisor
CMMS Supervisor
Pros
Simple to use, straightforward, and fully functional.
Cons
I think it would be better if it were web-based.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Mike
Paper & Forest Products, 500+ employees
More than a year
August 2018
CHAMPS CMMS Software
CHAMPS CMMS Software
Pros
This software is quite comprehensive in terms of the features it provides. It can be tailored extensively to meet any needs your organization might have.
Cons
The interface looks a bit outdated to me and isn't very smooth or intuitive. It can be a bit confusing to navigate.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jerry
Paper & Forest Products, 500+ employees
More than a year
August 2018
Champs 2
Champs 2
Pros
Simple to use. Provided a complete view of our inventory.
Cons
I haven't encountered any problems using it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Chuck
Printing, 101-500 employees
More than a year
July 2018
The software more than meets our needs and the support is excellent.
The software more than meets our needs and the support is excellent.
Pros
From an admin's perspective, the ability to batch process records using spreadsheet templates to create import files.
Cons
Sometimes, I find myself clicking through multiple menus and windows just to get to what I need to work on.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
January 2018
I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.
I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.
Pros
I can save a report to PDF and download it to Excel. I can do a print review to pull up a report format for PMS or WOs, remove fields I don't need, and print only the necessary fields in the order I need them to create my own quick reports. I create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary. It's easy to sort by PO number, company location, or PO date, etc.
Cons
On the PO tab, if you press the wrong button instead of Enter after typing, you lose everything you've entered and have to start over. Sometimes, it doesn't save your input, requiring you to close the PO, reopen it, and re-enter the information.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Heidi
Food & Beverages, 500+ employees
More than a year
January 2018
As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.
As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.
Pros
It has very few known bugs and is a very stable application. This is because it has been around for many years. This makes my job as the customer-to-technical liaison between our customers and Champs employees easy, as there are rarely issues with the software itself. The staff is very knowledgeable about their product, and this made our last upgrade involving both the database and application one of the smoothest and most coordinated upgrades I have worked on.
Cons
We use the PowerBuilder platform, which I don't prefer. I'd rather use the web version. Functionally, it does what it needs to do, but the database tables can be a bit cryptic from a developer's perspective. However, this isn't an issue for daily users.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andy
Not Specified, 101-500 employees
More than a year
January 2018
Have worked with this software and company for over 20 years. Always cheerful and ready to assist.
Have worked with this software and company for over 20 years. Always cheerful and ready to assist.
Pros
Easy to use. Our users were able to get started with minimal training, even those who had never heard of the software before.
Cons
Adding custom reports isn't easy. Reports are essential for data retrieval, so this process could be simplified.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
January 2018
Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.
Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.
Pros
I'm impressed by the audit trail in Version 13, which records all changes. Version 13 now automatically transfers comments from PRs to RFQs and introduces the "Favorites" feature.
Cons
The system sometimes has glitches that are hard to reproduce, even when following the correct steps.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Patrice
Not Specified, N/A employees
More than a year
January 2018
Great customer support! Easy to use!
Great customer support! Easy to use!
Pros
I love that the software is very intuitive and easy to navigate. I appreciate the enhancement that updates the asset ID on the step when you change it on the work order header. I also like that they combined some user setup information, so you can do it all on one screen instead of multiple screens.
Cons
Some screen maintenance causes issues elsewhere, and only Champs can make changes, which then get locked in. Certain options, like drilling down on a badge ID in the movement screen, don't work. Also, during inventory counts, you can't clear a mistaken entry without updating it after. This might not affect everyone, but it does with our facility's counting process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Joan
Not Specified, N/A employees
More than a year
January 2018
For the user coming off the street, CHAMPS is a very cumbersome software.
For the user coming off the street, CHAMPS is a very cumbersome software.
Pros
Unlimited database capacity, extremely fast loading times, and many useful reports. It's easy to transfer information into Excel.
Cons
Too many screens are needed. They should be consolidated into one, with drag-and-drop functionality for adding photos to a SKU. Filters should also be available to help users accomplish their tasks.
Ease of use
3
Value for money
4
Customer Support
4
Functionality
6
James
Food & Beverages, 500+ employees
More than a year
January 2018
CHAMPS works well out of the box. The Installation and Training teams are top notch.
CHAMPS works well out of the box. The Installation and Training teams are top notch.
Pros
The system is highly adaptable yet straightforward to use. Over the years, CHAMPS has improved the consistency of the user interface, focusing on ease of use.
Cons
Not all modules are web-based, forcing us to use the client/server model, which is harder to upgrade.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Paper & Forest Products, 51-100 employees
More than a year
January 2018
Great Support, Smooth Transition, Training Availability
Great Support, Smooth Transition, Training Availability
Pros
Easy to navigate, customizable, excellent support, not resource-intensive, clear error messages, supports multiple browsers, easy to roll out new modules, and integrates with Active Directory.
Cons
The inventory process needs improvement. Scanning inventory would help, as scrolling through data-heavy web pages can be difficult. A second check when processing data would ensure accuracy. Currently, receiving more than ordered is an issue the Champs team is addressing.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brady
Hospitality, N/A employees
Less than 6 months
January 2018
CHAMPS has been a great experience, it is hands down an excellent software program for any business.
CHAMPS has been a great experience, it is hands down an excellent software program for any business.
Pros
CHAMPS software is perfect for a company that wants everything in one place: purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. It's easy to use, and everything is linked together for easy data access. We use CHAMPS for our Facilities Department for work orders, tracking time/materials, inventory management, preventative maintenance, and bi-weekly payroll processing. Over 150+ people use CHAMPS daily, and compared to other software, it is easy to use. The staff at CHAMPS are very talented and know exactly how to help with any issue or customization you may need.
Cons
The reports that come with CHAMPS could use some updates or enhancements. Every company is different, but for our needs, this area could be better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
January 2018
The upgrade of the CHAMPS server went very good.
The upgrade of the CHAMPS server went very good.
Pros
The software package handles all our customers' requirements and is also very manageable as a platform.
Cons
The system would be more user-friendly if it were more web-based, reducing the need for a Terminal Services server for full functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Oil & Energy, 11-50 employees
More than a year
January 2018
It is an excellent system supported by very talented and customer focused staff.
It is an excellent system supported by very talented and customer focused staff.
Pros
I like all the modules related to equipment repair work orders, parts inventory, tracking repair labor and material costs, etc. I also appreciate the ability to generate custom reports as needed by plant systems.
Cons
We haven't had any issues with the system itself, though we've had internal issues with integrating our corporate financial system and the CMMS.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Triveni
Utilities, 51-100 employees
More than a year
January 2018
My experience using the application has been great, I learn how to man over the application.
My experience using the application has been great, I learn how to man over the application.
Pros
The application is intuitive, making navigation smooth and easy to learn the basics. It's very efficient for tracking inventory parts and has great PM and work order scheduling.
Cons
There are no rollback mechanisms in place, and this is something CHAMPS should consider in the near future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rickell
Not Specified, N/A employees
More than a year
January 2018
I use the program every day, multiple times a day. I find it easy to use.
I use the program every day, multiple times a day. I find it easy to use.
Pros
I manage college rental housing and commercial properties. I can run a quick report with information on work orders entered and their status. I use the report to follow up with residents. The work order history helps pinpoint recurring issues with units.
Cons
I don't mind the program. I was part of the team that implemented it, and now I use it. I can set the criteria I need and get the information I require.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Roberta
Education Management, 500+ employees
More than a year
January 2018
Not the most intuitive system, but it works.
Not the most intuitive system, but it works.
Pros
The initial reason I was hired was to oversee work order processing.
Cons
Reporting isn't easily configurable, and the application is Client/Server based, limiting mobility.
Ease of use
4
Value for money
4
Customer Support
2
Functionality
10
Thomas
Higher Education, 500+ employees
More than a year
January 2018
The upgrade to the CHAMPS version was executed without issue, even with customization.
The upgrade to the CHAMPS version was executed without issue, even with customization.
Pros
The software has always been valuable for our preventative maintenance program. The customized mobile interface increased the efficiency of PM operations, which was a key reason for upgrading to the latest version. The CHAMPS sales and development teams were very accommodating in helping achieve a successful deployment.
Cons
A small component called the Spooler is required to operate outside the core server. In future versions, it would be great if the Spooler could function autonomously within the core server, reducing the need for additional Windows system licenses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Not Specified, N/A employees
More than a year
January 2018
O&M Contract COR
O&M Contract COR
Pros
Simple in terms of data entry and retrieval, but powerful enough to produce complex usage information to aid in determining O&M needs.
Cons
I wish the software were more compatible with other scheduling software, though I understand the challenges with proprietary software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Oil & Energy, N/A employees
More than a year
January 2018
Excellent Value
Excellent Value
Pros
Extremely robust with a clean and smooth layout, making this program essential for businesses looking to find the missing data to make more informed decisions.
Cons
The vast array of features can be overwhelming for those not comfortable with computers. Transitioning from MP2 to Champs was initially shocking due to the significant differences between the programs.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Dylan
Electrical/Electronic Manufacturing, 51-100 employees
Less than 6 months
October 2017
CHAMPS
CHAMPS
Pros
Simple and similar to MP2 and other older databases. The inventory system is functional. Adding characters to complete the field.
Cons
There is no visibility of the asset system or schedule. Everything is difficult to use because it's outdated and hasn't kept up with current standards.
Ease of use
2
Value for money
6
Customer Support
2
Functionality
2
Jeremy
Food & Beverages, 500+ employees
More than a year
October 2017
Fast, Accurate and Efficient
Fast, Accurate and Efficient
Pros
Fast response, accurate messages and information, efficient communication, and messaging.
Cons
You can't use the software simultaneously on both a tablet and a desktop. Data needs to be refreshed by logging out of the account.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Gary
Construction, 51-100 employees
Less than 6 months
June 2017
Williams College Upgrade
Williams College Upgrade
Pros
I find the software intuitive - CHAMPS provides thorough and immediate support - truly excellent.
Cons
I think we should have more leeway in making changes at the user level. Maybe we already do, and I just need to learn more?
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Dave
Primary/Secondary Education, N/A employees
More than a year
July 2015
Champs my preferred Maintenace Tracking System
Champs my preferred Maintenace Tracking System
Pros
Having used Champs for 15 years and administered it for the last 4, I find it the best way to track our maintenance issues and corrective actions. With my mechanical background, I appreciate the database's ability to track failures, helping me trend machinery to prevent future issues. Our company uses only the maintenance module, though Champs offers much more.
Cons
I find that new hires who aren't computer literate struggle initially to grasp the hierarchy. The system is quite straightforward if you avoid overthinking it.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Kevin
Oil & Energy, N/A employees
Less than 6 months
July 2015
Appvion Champs Review
Appvion Champs Review
Pros
The software is easy to use, but there's always room for improvement. It's simple to learn the basics. Champs has been a good vendor, and we've developed a personal relationship due to their smaller size.
Cons
New updates and releases incorporate feedback from all customers, but they often prioritize the larger clients. This sometimes makes the new features more complex than smaller clients want or need.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Joan
Electrical/Electronic Manufacturing, N/A employees
More than a year
July 2015
Yosemite National Park Delaware North
Yosemite National Park Delaware North
Pros
Personalized assistance and the ability to adapt it to our environment.
Cons
Sometimes we have to do a lot of adjustments and training.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Steve
Government Administration, N/A employees
More than a year
July 2015
Champs Client and User Since 1999
Champs Client and User Since 1999
Pros
The Champs program is solid, and the support is very personal. Champs is attuned to the CMMS market and continuously innovates.
Cons
Knowing the CMMS market and history, there's nothing we dislike about the product or vendor.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Craig
Oil & Energy, N/A employees
More than a year
June 2015
Good & Cost Effective CMMS
Good & Cost Effective CMMS
Pros
I find the way procurement, inventory, and maintenance management are seamlessly integrated in this suite quite impressive. When utilized effectively, the software supports transitioning to a paperless operation. It's clear that this system offers a practical and economical solution.
Cons
There's an issue with processing serialized parts, including returning, reissuing, and correctly tracking them.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Wilburn
Not Specified, N/A employees
More than a year
June 2015
In charge of Preventive Maintenance (PM) of all Mobile Equipment.
In charge of Preventive Maintenance (PM) of all Mobile Equipment.
Pros
It's relatively easy to use and offers several maintenance-related options (modules). The GUI and versatility are notable.
Cons
There's a lack of built-in engineering or performance measurement tools, like FMEA, FMECA, Weibull Distribution, RCA, MTBF, MTTR, MTBPM, etc. Measurement is crucial for assessing performance. Also, some global updates may not align with our needs, lacking customizable options. There's also a lack of a user forum for CHAMPS users.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Ricardo
Not Specified, N/A employees
More than a year
June 2015
Use CHAMPS from a manager point of view for plant maintenance.
Use CHAMPS from a manager point of view for plant maintenance.
Pros
The vendor is very supportive and customer-focused. There are areas in CHAMPS ver. 11 that could be improved, and as I understand it, ver. 12 has addressed most of them. We will be upgrading to ver. 12 soon.
Cons
I'd like the ability to create ad-hoc reports. The search feature could be more straightforward.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Triveni
Utilities, N/A employees
More than a year
June 2015
The CHAMPS and Hersheypark Partnership
The CHAMPS and Hersheypark Partnership
Pros
The CHAMPS Software Team has provided a product that aligns with our business practices in our unique environment. The staff members are always professional and dedicated to delivering a quality product.
Cons
Earlier versions lacked a true help desk function.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Dennis
Not Specified, N/A employees
More than a year
June 2015
Utilization of CHAMPS in the COT Asset Management Program Environment.
Utilization of CHAMPS in the COT Asset Management Program Environment.
Pros
The database and reporting system make it easy to monitor processes efficiently.
Cons
Making changes within CHAMPS when business process improvements are identified is quite complex.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
8
Nico
Utilities, N/A employees
More than a year
June 2015
Good CMMS systems with lots of features
Good CMMS systems with lots of features
Pros
It's flexible enough that minimal customization is needed. The vendor ensures your implementation is successful.
Cons
Some features aren't as well documented as they could be.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Steven
Electrical/Electronic Manufacturing, N/A employees
More than a year
June 2015
Williams College experience
Williams College experience
Pros
I particularly like CHAMPS because it can handle many different aspects of a business, such as work orders, purchasing, payroll, accounts payable, inventory, scheduling, and lock-out tag-out. If a part of the system doesn't fully meet your company's needs, the great employees at CHAMPS can tweak it to suit your requirements.
Cons
I'd like to see more pre-built reports in the software.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
10
Marsha
Primary/Secondary Education, N/A employees
More than a year
June 2015
CHAMPS Maintenance Management System
CHAMPS Maintenance Management System
Pros
Its ability to provide real-time cost tracking (labor and material) and to automate maintenance alerts for critical equipment is excellent. Regarding the vendor, they make a concerted effort to bring users together annually at a user's conference to share and learn from different experiences.
Cons
My main dislike, although not necessarily the vendor's fault, relates to the Bill of Materials (BOM) per asset. When an asset reaches its retirement age, you need to identify all related parts for disposal to avoid unnecessarily increasing inventory. This should be addressed during the setup stage.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Aldon
Not Specified, N/A employees
More than a year
June 2015
User-friendly, easy to use
User-friendly, easy to use
Pros
Champs is very easy to navigate, and as an administrator, I do not receive many help-desk calls. Champs has always been quick to respond to any questions or modifications we've requested.
Cons
I think CHAMPS will be a better system once they roll out and implement the web-based version and resolve all the bugs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mike
Electrical/Electronic Manufacturing, N/A employees
More than a year
June 2015
Review of CHAMPS Software
Review of CHAMPS Software
Pros
Navigating from place to place is intuitive.
Cons
Some data in one field is in a numerical format, while the same data in another table is text. Some report writing tools can handle this, but Microsoft Access cannot, which limits many simple reports from accessing the data.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Bill
Not Specified, N/A employees
More than a year
June 2015
CHAMPS review
CHAMPS review
Pros
The work order and purchasing system are interconnected.
Cons
There are some limitations, like emailing a request for a quote directly from the software.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Kae
Utilities, N/A employees
More than a year
June 2015