FMX Reviews

Pros

it has been a huge help for me. It cut my end-of-month billing work from 3 to 4 days down to only 3 to 4 hours and that has taken a lot off my plate. Training new employees has also been a lot simpler so it takes way less time for me to get them fully caught up and ready to go.

Cons

Honestly I haven't noticed any issues with it so far.

Pros

This tool has been a really great fit for me. Being able to add as many users as I need is a big plus especially as my team keeps expanding. The single sign-on feature cuts out extra steps so logging in every day feels a lot less annoying. It didn't take long for me to get comfortable with the platform and training other people has been pretty easy too. Another thing that works well is how flexible it is since I can use it in a way that matches how I already do things. I'm also glad there's no need to install anything on smart devices which keeps everything a lot less complicated.

Cons

main issue for me is that inventory is set up as one big list so there's no parent-child item structure. That makes it harder to organize things the way I'd want. The Purchase Order feature also feels a little restricted for what my company needs, even though I can tell it could still do the job fine for other businesses.

Pros

I was really impressed by how helpful the support team was. They took their time, answered all of our questions and made sure we were set up the right way. Another big plus for me was how flexible the software is. They worked with us so it fit what we actually needed instead of making us use some standard setup that didn't really match. It also didn't take long for me to get comfortable with it and the whole platform felt very user-friendly from day one.

Cons

only small downside for me was the default task colors since they weren't really my style. Still, I was able to change them after spending a little time in the settings so it felt more like a minor inconvenience than a real issue.

Pros

Honestly I've gotten way more out of this software than I expected for the cost. It feels simple to use and I've been able to set it up around the way I work without much trouble. Pretty much everything I've needed to do has been doable in the platform which has made it really valuable for me. Another big win is that it connects with Microsoft ADFS and that matters a lot in my setup.

Cons

The biggest issue I've noticed hasn't been with using it day to day but with getting other teams to fully buy into it. It's been tough to get both our IT group and facilities team fully on board. Our IT side especially feels like it's missing some depth, mainly around being strong enough for integration with their usual IT library standards.

Pros

this tool felt simple to use without feeling limited. I can tweak it to match how I like to work which has made a big difference for me. Since it runs in the cloud, I'm able to stay connected no matter where I am. It's been really helpful for keeping my daily work orders and preventive maintenance tasks organized, visible and on schedule.

Cons

So far, I really haven't come across any actual issues with this tool.

Pros

It didn't take me long to get the hang of this software which was a big plus. At our organization, it lines up well with what we need and I feel like we get really good bang for the buck from using it.

Cons

scheduling setup and planned work orders were a little hard for me to figure out at first. Another thing that gets annoying is the repeated emails for the same work order since they pile up in my inbox pretty quickly.

Pros

this tool felt very natural to use which made getting started a lot less intimidating for me. The support team was also a huge highlight since every time I had a question, they got back to me fast and actually helped. One thing that really made a difference was how easy the move from our old system ended up being because I expected a much bigger headache. It also meant a lot to me that the developers were open to adjusting the software around what we needed so the whole thing felt more personal and like it was built with our setup in mind.

Cons

The only real problem I had came up during the data migration, when my repeating events got turned into one-time events. Still, our rep jumped in and took care of it so for me it stayed pretty minor and never became a bigger issue.

Pros

it felt a lot more doable than I expected. I was able to assign tasks, change service due dates when needed and work through the whole system without feeling overwhelmed. After using a lot of other platforms before, this was the first one I had to build out from scratch and honestly, I was surprised by how easy it all felt.

Cons

I honestly haven't run into any downsides so far.

Pros

Getting around the platform has felt pretty easy to me and I haven't had much trouble figuring out where things are. The calendar is the part I like most because the color coding makes everything clearer and a lot easier for me to track. Overall it feels very user-friendly and comfortable to use.

Cons

One thing I'd want is a better alert system for tasks that are overdue because that would help me keep up with things more consistently. It also feels like the software offers more than I actually need so some parts seem a bit extra for my day-to-day use.

Pros

One of the best parts for me is how fast I can save and keep track of information without dealing with extra steps. The daily charts also fill themselves in automatically which helps me stay on top of performance without having to do a bunch of manual updates. It saves me time and I really like how effortless it feels.

Cons

So far, I really haven't come across any issues or anything that feels like a drawback.

Pros

Using this has felt pretty clear and hassle-free for me, whether I'm at the main office or out on a job as a technician. Another thing I really like is how much control I get with user setup. I can make different user roles and decide exactly what each person is allowed to see or change which works really well for my team.

Cons

Something that still gets on my nerves is the way custom fields work between Equipment and Building. They don't connect to each other so I end up entering or changing the same info in multiple spots instead of updating it one time and being done with it.

Pros

Since we started using it, our whole team has been a lot more in sync and planning feels way more put together than before. Communication across staff has gotten better too and I've seen that turn into stronger productivity and clearer results. The software is simple to use so it didn't take long for everyone to get comfortable with it. One of the biggest pluses for me has been the support team. They've been there the whole time and have answered every question I've had without making the process stressful.

Cons

One thing I'd still like to see is a specific section for linking scheduled recreation games, reservations and events. As a recreation facility manager, I feel that would make it work even better for my everyday needs.

Pros

The biggest plus for me is the digital tracking and how it keeps everything in order. It feels really easy to use so I can handle what I need without wasting time hunting around for stuff or trying to learn the layout.

Cons

one thing I still wish it had is a mobile app. I'd love to be able to check in and manage things more easily when I'm not sitting at my computer.

Pros

Using this software feels very natural to me and I can jump in without wasting time figuring things out. It works well for me on desktop, tablet and phone which makes a big difference when I need to get things done from different places. That flexibility has made my day-to-day work a lot more convenient.

Cons

main drawback I've run into is with the reports. They usually need a bit of tweaking or a fresh layout to match what our industry needs. It's not a huge issue for me but the reporting part doesn't feel fully ready to use right away.

Pros

Using this tool has been a good experience for me overall. The layout feels simple to work with in everyday use and the calendar lets me shift things around with drag and drop which saves me time when I am booking things. Adding tickets is quick too so basic tasks do not feel like a chore. Something else that has made a big difference for me is the support team. I have had helpful interactions with them and that has made the whole experience even more positive.

Cons

I have still hit a few frustrations. The calendar does not give me as much control as I would like so it does not fully match the way my business runs. Reporting is another area where I feel limited because I cannot just create any report I need whenever I want. One more thing I miss is a dedicated mobile app. When I need to check or use it on my phone or iPad, I have to go through the browser and that is not as convenient for me.

Pros

the price felt like a really good deal for everything this software includes. Getting started didn't take much time for me and even learning how to use it was pretty easy without a lot of effort. The calendar has also been a really helpful part of my day-to-day routine and I've enjoyed having it there to keep things organized.

Cons

Up to now, I haven't found anything that feels like a real problem or downside.

Pros

I felt comfortable using this software from the start. The layout is clear, the menus are easy to follow and the icons are simple so I never had to guess where things were. Everything sits where I'd expect it which makes navigating feel natural and I didn't need any tech skills to get going.

Cons

So far, I haven't run into any real issues or anything that seems like a drawback.

Pros

The workflow feels smooth and easy which has made day-to-day use really easy. I've also appreciated the support team, they come across as genuinely helpful, more like a small company that cares than just a business going through the motions. That personal touch has made me feel looked after.

Cons

Honestly I haven't come across any real issues worth mentioning.

Pros

I like that the platform allows customization without feeling overwhelming. There are plenty of options to adjust things how I want and it strikes a good balance between control and simplicity. Setting it up exactly how I need has been hassle-free.

Cons

I'd still like to see more reporting choices. The current reports work fine but having a bigger range would let me dig into details more.

Pros

Working in this web-based tool has been convenient. Everything is in one place so I can keep track of tasks without bouncing between systems which makes staying on top of my work much simpler.

Cons

A couple of minor things I've noticed, links from emails always open in a separate window and the calendar icons could be smaller for a cleaner look. Neither is a big problem but both would improve the experience.