Total 485 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

25%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BG
Brian G.

Religious Institutions, 101-500 employees

Less than a year

4.0

worth it for the price

Pros

The pricing really caught my attention because it felt reasonable compared to other tools. I also like seeing the company grow and move in a promising direction which gives me confidence in the product's future.

Cons

main feature missing for me is a mobile app. Having one would make it much easier to handle tasks while away from my computer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MS
Matt S.

Warehousing, 500+ employees

Less than a year

4.0

mobile access is a big plus

Pros

Having access on my phone has been a big plus. I can check in or handle tasks on the go which makes my day more flexible and convenient.

Cons

biggest downside I notice is the speed. It can feel sluggish at times and server capacity seems limited which occasionally slows things down.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

TK
Terry K.

Education Management, 101-500 employees

Less than a year

5.0

flexible and user-friendly platform

Pros

Overall the experience has been really positive. The system is simple to use, adapts to different workflows and getting comfortable with it didn't take long. Its flexibility makes it a great fit for how I work.

Cons

main drawback for me is the cost. For smaller districts, the price can be hard to justify though I haven't experienced any major issues otherwise.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SW
Stephanie W.

Religious Institutions, 11-50 employees

Less than a year

4.0

better task ownership

Pros

I've also found it helpful that I can assign work orders to specific people. That keeps responsibilities clear and helps me stay organized across the team.

Cons

It bothers me that I can't delete just one booking from a repeating series. That makes schedule changes more complicated than they should be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MA
Miguel A.

Not Specified, 101-500 employees

Less than a year

4.0

simple to use daily

Pros

Using this tool day to day has been smooth and hassle-free. I picked it up quickly, the layout felt natural and it's easy enough to use without second-guessing myself.

Cons

A limitation that holds me back is the lack of OEE, MTTF or MTTR calculations. Reporting is also limited and deeper insights aren't available.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

EL
Edward L.

Education Management, 101-500 employees

Less than 6 months

5.0

flexible platform with awesome support

Pros

What stands out most is how flexible and adaptable the platform is. It works well for different needs and the support team is always responsive and genuinely helpful whenever I've needed guidance.

Cons

I honestly don't have any real complaints so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW
Scott W.

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0

love the trending reports

Pros

Keeping track of my projects with this software has been really handy for me. It helps me stay updated without letting important things slip by. The best part for me is the trending reports since they give me a clear picture of progress and make it a lot simpler to follow what's going on over time.

Cons

I'd like better access to details and editing tools when opening a Maintenance Request from the calendar which would make the process faster and more practical.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW
Chad W.

Education Management, 500+ employees

Less than a year

5.0

simple to use and reliable

Pros

I felt comfortable using this platform because everything just makes sense and doesn't feel confusing, even when I need to move fast. On top of that, I've had a really good experience with the support team. Any time I've reached out, they've gotten back to me quickly and actually helped me fix what I needed.

Cons

So far, I haven't noticed any issues worth pointing out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JY
Jennifer Y.

Not Specified, 101-500 employees

Less than a year

5.0

easy to use and always improving

Pros

it has been a really positive experience for me. It feels very easy to get around so I never have to spend much time figuring things out. The support team has also been quick to help whenever I've needed them which I really value. On top of that, I've noticed regular updates and it's obvious the team keeps putting work into making the software better over time.

Cons

I'm still waiting for the ability to sort reports by date. Monthly reports sometimes carry over data into the next month making it harder to see exact numbers. I know this is in progress but I wish it were available now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BF
Brett F.

Retail, 101-500 employees

Less than a year

5.0

really helpful for staying organized

Pros

Using this tool day to day just feels natural and that has made a big difference for me. The details it pulls together help me get more done without a lot of extra effort. I also like being able to keep up with both my tasks and assets in one place which has been really useful for staying organized and keeping things on track.

Cons

I'd like a better way to add items like equipment without affecting completed work which would make the process feel more dependable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BG
Beth G.

Government Administration, 101-500 employees

Less than 6 months

5.0

customer support went above and beyond

Pros

One thing that really impressed me was the support team. I worked with Morgan Murray and she stayed quick to reply the whole time. A few updates came up on our end and they were taken care of within minutes. That kind of fast help honestly went way past what I expected.

Cons

Honestly I haven't run into any real issues or drawbacks at all up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DU
David U.

Education Management, 500+ employees

Less than a year

4.0

covers a lot and works well

Pros

It pretty much has everything we needed and then some. The setup makes sense and I was able to get around without feeling lost. It feels built for regular users which made it a lot more comfortable for us to use day to day.

Cons

It gets a bit frustrating how often I still have to reach out to support for things that feel like they should be DIY.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MH
Mike H.

Education Management, 101-500 employees

Less than a year

4.0

helpful support and great tool

Pros

Using this tool has been pretty simple for me and I've been really pleased with the support team whenever I've had to reach out. They've been helpful and quick which made the whole experience better.

Cons

The admin side is one area that still trips me up, as it can feel a little confusing when I'm hunting for specific details.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

JH
Jeffrey H.

Religious Institutions, 11-50 employees

Less than a year

5.0

simple setup and clear workflow

Pros

it was really quick for me to use this platform and that was the biggest plus right away. The layout makes sense so I didn't have to spend a lot of time figuring things out. Everything feels direct and user-friendly and my day-to-day work flows pretty naturally with it.

Cons

One of the downsides I've noticed is the lack of a priority ranking for work orders which makes task planning feel limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR
Michael R.

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0

really simple to get into

Pros

I felt comfortable using this software. Everything is laid out in a clear way so it didn't take me long to figure things out and start using it without any hassle. It feels very user-friendly and I was able to settle in fast without getting annoyed or confused.

Cons

I haven't noticed any actual problems with the software so far and I really don't have any negative feedback to share yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Chris S.

Not Specified, N/A employees

Less than a year

4.0

helpful support and simple setup

Pros

this tool felt pretty simple to get the hang of which made things a lot less frustrating for me. On top of that, I've had really good experiences with the support team anytime I reached out and they were actually helpful when I needed something.

Cons

My main struggle has been with the way some organizational levels are set up, as the layout doesn't feel as clear as it could be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

DW
Don W.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0

really pleasant to use

Pros

it has been a really positive experience for me. It feels very easy and that made it super comfortable to get into right away.

Cons

I can honestly say I haven't found anything that felt off or bothered me while using the platform so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KD
Kippi D.

Education Management, N/A employees

Less than a year

5.0

works well across my sites

Pros

Using this across my websites has been really easy for me and it's made keeping up with everything a lot more convenient day to day.

Cons

No real problems have come up for me yet and I don't have any specific complaints worth pointing out at this stage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT
Ashton T.

Not Specified, N/A employees

5.0

maintenance requests working really well

Pros

Getting this set up with our church staff was pretty easy and I've been happy with how quickly it started helping. Right now we're only using the maintenance request part but even just that has made a noticeable difference in how things get handled. Our maintenance supervisor is able to stay on top of multiple work orders a lot better now which has taken a bunch of stress out of the daily back-and-forth. It also helps that only staff can send in requests and they like getting updates when a request comes in and again when the work is finished. Because of that, I've seen way less chasing people down for status checks. We're hoping to start using the inventory tools later this year since the maintenance side has been going so well. Overall I'm really happy with it and would definitely suggest it to other churches trying to better manage their buildings and upkeep.

Cons

To be honest, I haven't really seen any significant issues with it since I started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EP
Eric P.

Not Specified, N/A employees

4.0

really helpful for maintenance

Pros

Keeping track of maintenance across our 21 facilities has been a lot better with this tool. I like how simple it feels to use and the reporting is really great for staying on top of what needs attention. Whenever we've had questions, the support team has gotten back to us quickly and actually knew what they were talking about. Since the system is so clear and practical, our employees have been comfortable using it and that's been a big plus for our agency.

Cons

I really haven't run into any major roadblocks or issues with the system up to now.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8