FMX Reviews

Pros

Having everything in one spot has been the biggest plus for me. I can check the latest issue status fast and when work gets done, the changes show up right away. That real-time visibility helps me stay on top of things and makes the whole system feel really useful day to day.

Cons

Honestly I haven't run into any real downsides. The system has worked well for me overall and I've been pretty happy with it.

Pros

really liked that I can add photos and that has been genuinely helpful for my team. The platform feels very user-friendly so getting around it hasn't taken much effort. Training my staff was also pretty simple since the steps are clear and not confusing. Access has been convenient too which has made day-to-day use a lot better. We've been happy with it overall and it's been a great product for us.

Cons

I really haven't had any major issues with the product or the company. If I had to point out one thing, the training felt a bit unnecessary as a live meeting because it probably could've just been sent over in an email with the same result. Since it was brief though, it wasn't a big deal. Other than that, I still feel like it's a dependable product.

Pros

One thing I really enjoy about this tool is how simple it feels to work with. I can keep an eye on a request pretty fast and it shows me who sent it in, when it was opened, when it was finished and who took care of it along the way. That kind of clear tracking helps me stay updated without having to dig around.

Cons

So far, I honestly haven't had any real problems with it. The setup felt pretty quick to me and sending in a request was not confusing at all. I can also look in at any time and see what's happening with my request which makes the whole thing feel very convenient for me.

Pros

Using this product day to day feels pretty natural to me. The layout makes sense so I can click around without feeling lost and everything feels clear and comfortable when I use it.

Cons

The main problem for me right now is that attachments are not coming through. From what I've been told, that might get fixed once I'm switched into another category so I'm hoping it gets sorted out soon.

Pros

So far, I've had a really positive time using this tool. It gets frequent updates which makes me feel like the software is being looked after and improved on a regular basis. Another thing that helps me a lot is the response notifications since I don't have to keep going back and checking things myself. It's also been pretty simple to learn and the layout made sense to me so I was able to settle into using it without much trouble.

Cons

One part that has been a little annoying for me is not being able to adjust the date or time settings. I'm still not sure if that's because of my access level or if only an admin can make those changes so that whole area feels a bit confusing and not very clear.

Pros

One thing that has really worked well for me is how fast this tool helps me share facility requests at the right moment. It keeps everyone in the loop without lag and that has made the whole process feel a lot more organized and efficient for me.

Cons

So far, I really have not run into any issues with the product. Nothing has come up yet that I would call a downside from my experience.

Pros

It's been useful for me because it lets a customer manage a lot of different needs all in one place. That makes it handy when we're dealing with different kinds of requests and day-to-day situations.

Cons

we're still making changes so it fits the way our team actually works. Right now, I feel like it needs a bit more adjusting to line up with our working relationship before it really does what we need.

Pros

Using this software has been really easy for me. Our school sends in maintenance requests through it and the company gets back to us very quickly every time. One thing I really like is being able to add photos right into the request because that often explains the problem better than trying to type it all out. It fits what we need really well.

Cons

Honestly I haven't run into any problems with it. It does what our school needs and I can't think of anything I'd change.

Pros

One thing I really like is having a clear way to stay on top of maintenance requests. It also lets me know who's coming to the site and what time they'll be there which helps me plan things better. That kind of visibility has been really useful for me and keeps details from getting missed.

Cons

On the downside, I've had no trouble using the software and the info it gives me is helpful but the interface could definitely be better. It works well enough for what I need though the layout and overall flow feel a little dated and not as simple as they could be.

Pros

The best part for me has been being able to keep up with requests and run reports without a lot of back and forth. Another big plus is that vendors can sign in on their own and check the requests sent to them which helps keep everyone in the loop and more involved during the whole process.

Cons

Something that still bugs me is the email alerts. They do not always make it clear what was updated on a ticket so I end up opening it and checking the details myself to figure out what changed.

Pros

This tool has been a big help for me. It gives us a clear and dependable way to stay on top of all the yearly maintenance work our facilities have to get done so we are not stuck dealing with missed deadlines or extra penalty fees anymore. Another thing I really like is how simple it is to use. My team can get into it, add information and start working without needing a lot of training, no matter how comfortable they are with software.

Cons

The only downside for me is that I really wish I had come across this sooner. I spent way too much time and money on other systems before finding this one and those did not work nearly as well.

Pros

One thing that really stands out to me is how simple this software feels when I use it every day. The invoice tracking has been super helpful for me when I'm sending in POs and checking expenses and it keeps everything feeling a lot more organized and under control.

Cons

really haven't run into anything I'd complain about. In my experience, nothing has come up that feels big enough to be a real problem.

Pros

this software felt simple to handle and I can move through it without any confusion. Creating maintenance tickets has been quick and convenient for me so the whole process feels a lot less frustrating day to day.

Cons

So far, I really haven't run into any actual downsides. I'm still pretty new to using it so I'd want a little more time with the software before giving a more complete opinion.

Pros

Being able to upload invoices right into the system has been a big help for our accounting team. It makes the whole process feel a lot more convenient and I've noticed it cuts down on extra steps for us.

Cons

One issue I've run into is that notifications do not always show up when new invoices get uploaded. Because of that, I sometimes have to check by hand so I do not miss any updates.

Pros

Having everything in one spot has been really helpful for me. I can take care of bus routes, building schedules, maintenance tickets and other daily stuff without bouncing around between a bunch of different tools. The calendar is also something I use a lot since it gives me a great picture of what's going on across the district and helps me keep up with what's coming next.

Cons

The main headache for me is the calendar view. Sometimes it's not very clear which month I'm looking at because the screen blends more than one month together and that gets confusing fast. Another thing I've noticed is that when I open a month way out in the future, it can stay there the next time I come back which is annoying. On the facilities side, I'd also love a bulk approval option. I can pull up all the requests just fine but going into each one separately to approve them takes more time than it should.

Pros

Any time I've needed support, the people behind this tool have been there to help, talk things out and work with me on the right fix. The software also feels really easy to use. Getting around it doesn't feel confusing or overwhelming at all. After using other CMMS systems, this one feels a lot more approachable and way less intimidating to me.

Cons

no issues with either the software or the company.

Pros

Right from the start, I could tell the team really knew what they were doing. Whenever I had a question, I got a quick reply that actually helped which made a big difference for me. The platform is also really easy to use so I didn't have to waste time figuring things out. Everything has been dependable on my end too and I haven't run into any feature issues.

Cons

only downside I noticed was the number of emails that started coming in after everything was up and running. That felt like a lot at first for me. Still, I was able to switch off the notifications without much trouble so it wasn't a huge problem in the end.

Pros

We checked out more than 25 CMMS options before picking this one and I'm really glad we did. the system felt simple and natural to use. My maintenance techs can jump into the calendar and quickly see what needs to be done for the day, week or month. The color coding makes everything stand out and the layout is really clean so it doesn't feel confusing for our staff. That was a huge deal for me and this tool has worked out really well for us.

Cons

There really isn't much for me to complain about here. Any time I've reached out with a question, the support team has answered fast and been very helpful. A few things I'd still like to have are options like turning off a PM on holidays and adding billable hours based on each tech's pay rate. I've heard those features are already planned so for now I'm just waiting for them to roll out.

Pros

I could tell this tool was built with our industry in mind and that has really helped us day to day. Whenever questions come up, the team gets back to us fast and I've also felt that they truly want to work with us instead of giving canned answers. That kind of support has made a real difference for me and helped create a really positive relationship overall.

Cons

Honestly I'm very happy with the system and don't really have any complaints to bring up. It has done what we needed it to do and so far I haven't run into anything that feels worth criticizing.

Pros

We got started with this software way faster than I expected. Just a few days after buying it, we were already using it which honestly impressed me. Anytime we had a question, their team got back to us quickly and actually took the time to help. That made the whole setup feel a lot less stressful and gave me confidence right away.

Cons

So far, I really haven't had any real problems with the software itself. The only thing I noticed was that it doesn't work the same way as the system we had before so some of our maintenance team needed a little time to adjust and feel comfortable using it.