FMX Reviews
Total 71 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars15%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jim
Education Management, 500+ employees
More than a year
“Easy to Use and Flexible
Pros
It's user-friendly, allowing new users to log in and start using it with minimal training. The software's flexibility through its various modules enables customization for any requirement.
Cons
This product is excellent, and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bonnie
Education Management, 51-100 employees
More than a year
“Makes my job a lot easier
Pros
All the information I need is conveniently stored in one place. I can easily input sports activities, practices, and check schedule requests on my FMX calendar, providing a comprehensive view of daily events.
Cons
It would be beneficial to have the ability to filter requests for specific individuals and request types. For example, forwarding all kitchen requests to the Food Service Director without allowing them to see all other requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Robyn
Hospitality, 11-50 employees
More than a year
“A fantastic asset for our business!
Pros
There are numerous features I appreciate about this software, but let me highlight the following: 1) The ability to anticipate and address scheduling conflicts through alerts; 2) Empowering multiple schedulers to add, edit, and cancel their own schedule information, reducing my workload; 3) The outstanding customer service provided by FMX.
Cons
There are a few minor improvements I believe could be made, but whenever I've reached out to FMX with questions like "Can the system do XYZ?" or "How do I do ABC?", they have been honest about the system's current capabilities and have expressed a willingness to consider implementing those features in the future. It's reassuring to see a company value customer input and actively work on improving their product.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jennifer
Commercial Real Estate, 11-50 employees
More than a year
“Very easy to use, excellent customer service
Pros
I found the setup process to be uncomplicated, and the software is quite intuitive even without extensive training. The customer support is top-notch, and there are no restrictions on the number of user accounts. Additionally, it provides a budget-friendly annual pricing model.
Cons
Since this software is designed for facilities, it would be highly beneficial to include a floor plan option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
Food & Beverages, 11-50 employees
More than a year
“So much easier than the old way we used to do things!
Pros
This software not only tracks the frequency of performed work but also records materials used and individual work hours. We can proactively schedule repairs before machines break down based on estimated part lifespans. This saves us time by allowing major work during downtime instead of disrupting production.
Cons
Any issues I've encountered were promptly handled by the customer service team, so I genuinely have no cons to mention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Larry
Utilities, 500+ employees
Less than 6 months
“Ease of use and intuitive design
Pros
The calendar view is fantastic, ensuring I am aware of any overdue work orders.
Cons
Failed inspections should automatically generate work orders, which is currently not the case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashlee
Primary/Secondary Education, 101-500 employees
Less than a year
“Thornapple Kellogg Review
Pros
Our entire district can effortlessly comprehend the calendar display.
Cons
Some individuals have reported not being able to see their maintenance requests. I would like to ensure that everyone receives an email notification when a request is submitted and when it is resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ian Piolo
Education Management, 51-100 employees
Less than a year
“Very easy to use!
Pros
With a mix of proficient and less tech-savvy employees, having an intuitive interface is crucial, and this software fulfills our requirements.
Cons
I would love to see more integration options with this software, but other than that, it's an awesome tool to have.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ryan
Education Management, 51-100 employees
More than a year
“Great program to overview your facilities
Pros
It allows everyone to input information without overwhelming the calendar with unnecessary details.
Cons
There are numerous features and options available, which can make it overwhelming to use. Proper administrative monitoring is necessary to ensure everything is set up correctly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Joel
Primary/Secondary Education, 51-100 employees
More than a year
“Great performance for an exceptional price
Pros
The software has empowered our staff to engage fully with various request types, including tech support, maintenance, and transportation. We can track specific assistance requests and verify their status. The program is cost-effective compared to similar alternatives. Additionally, we seamlessly integrate third-party applications to directly input athletic schedule requests, eliminating the need for multiple platforms.
Cons
I have very few negative remarks about this product. The only downside I experienced was during the implementation phase. It would be helpful if the organization had clearly defined workflows for each request type before implementing the software. Although changing the request workflow is not complicated, it can be challenging if the organization hadn't previously considered this process before going live with the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chris
Religious Institutions, 11-50 employees
More than a year
“Most User Friendly Software On The Market
Pros
FMX has proven to be an incredibly intuitive software solution.
Cons
This program does require a significant amount of work during the initial setup phase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10