Medical Devices, 500+ employees
“nice fit for startups”
Pros
This platform feels more geared toward people trying to launch something than folks using it just for themselves. From what I've seen, it makes more sense for business-minded users and I can see it being a great option for anyone starting a new venture.
Cons
So far I haven't really run into any major issues. I don't have any specific complaints to call out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education Management, 101-500 employees
Less than 6 months
“FMX has turned out to be a great system so far for us compared to our previous system.”
Pros
FMX is not only user-friendly and customizable but also allows for the automatic assignment of tasks. It is cost-effective, and the customer support is outstanding.
Cons
So far, I haven't discovered any cons. The system has been excellent to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
More than a year
“Great general maintenance and preventative maintenance platform.”
Pros
FMX enables us to have all the necessary information in one centralized location.
Cons
We could improve by relying more on our provider for assistance in implementing the software's new capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
“Pleased so far”
Pros
So far I haven't come across any real issues. The platform has been really nice to use and it's been working out very well for me up to this point.
Cons
I ended up giving this tool a shot because other school districts spoke highly of it and that good word of mouth definitely played a part in my decision.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, 101-500 employees
“really great support overall”
Pros
Honestly I feel like we could lean on the provider a lot more when it comes to bringing out the newer features in the software. There seems to be a lot of help available and if we used that support more on purpose, I think our rollout of new tools would go a lot better. To me, the guidance is there, we just need to make better use of it.
Cons
do not have any downsides to call out. It has been a no-brainer for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 500+ employees
More than a year
“Calendar and Scheduling end all be all!”
Pros
The notification system ensures that both the building and facilities are promptly informed about event bookings.
Cons
It's easy to make things overly complicated with the abundance of customization options. Just remember to start simple and you can always add more later.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
More than a year
“FMX is Awesome”
Pros
The entire system is remarkably intuitive, and the flexibility in setting up our own criteria is outstanding. We have experienced outstanding customer support.
Cons
Dealing with a high volume of emails and notifications can be challenging for the crew, making it difficult to manage some of the requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
Less than a year
“Happy with my switch to FMX”
Pros
The software is highly user-friendly and easy to navigate. The task bar simplifies the process of finding what I need with just a few clicks.
Cons
I've only been using FMX for a few months, but it has surpassed my previous software in every aspect. Any minor issues I've come across have been swiftly resolved through customer service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 500+ employees
More than a year
“Performance Matters.”
Pros
FMX offers ease of use and seamless integration into our business operations. Generating reports is also very simple now, and it effectively organizes our maintenance department and staff. The mobile access is a bonus, and the software can be customized to match our specific business needs. The customer support is fantastic!
Cons
It's a bit pricey, but definitely worth it. A discount for non-profit organizations would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
“tons of useful flexibility..”
Pros
There are so many ways to customize this tool that it's really easy to go overboard at first. I learned pretty quickly that it works better when I start with the basics and build things out little by little. That way, the setup feels a lot less overwhelming. Still, I really like having all that room to tweak things later when I actually need it.
Cons
So far I really haven't had any actual issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
“better fit for our team”
Pros
One thing that really helped us was dealing with the nonstop flood of emails and alerts. With everything coming in at once, our team had a hard time keeping track of requests and staying organized, so this worked out much better for us.
Cons
School Dude didn't feel very user-friendly to me and it also wasn't flexible enough for the way our team needed to handle daily work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, 101-500 employees
“extremely capable”
Pros
Just a few months in and I can already say this has been a clear upgrade from what I was using before. So much of the platform feels more powerful, more polished and better built for what I need. On top of that, whenever little problems have come up, customer support has handled them really fast and that's been a big plus for me.
Cons
The biggest drawbacks for me are still the price and a few clunky parts of the experience. It can feel a little expensive at times and some areas of the system aren't as easy as I'd like them to be.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 500+ employees
“worth the price!!!”
Pros
The price is a little higher than some other options I've looked at but to me it feels fair for what the software gives back. I've had a really good experience with it and that extra cost makes sense in day-to-day use. One thing I'd still love to see is a discount for non-profit organizations because I think that would make it even more appealing.
Cons
Honestly I don't have much new to add on the downside. It's mostly the same concern as before, mainly that the cost may feel a bit high compared to some alternatives.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Real Estate, 101-500 employees
Less than a year
“FMX - The best for all of your Facility Management needs.”
Pros
The program is incredibly user-friendly and easy to navigate. It provides a great platform for creating work orders, and our staff finds it simple to use. In comparison to other programs with confusing screen displays, FMX stands out.
Cons
Personally, I can't find any cons with this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 101-500 employees
“everything i need at work !”
Pros
I haven't run into any issues with this software so far and it's been very reliable in my experience. I also feel there's nothing negative that really stands out to me.
Cons
Working as a Facility Manager, I feel like this tool covers everything I need to handle my job better. It fits into the way I work and has helped me stay on top of my daily tasks with less hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Facilities Services, 101-500 employees
More than a year
“Three Rivers Community Schools Review of FMX”
Pros
The most impactful features for us are the Work Order, PM, and Inventory Modules. The transition from SchoolDude was mostly seamless, with just a few adjustments. I am fond of the bulk import feature, which I have utilized. The reporting functionality allows us to demonstrate to our Board of Educators the number of PMs and Work Orders completed on a monthly and yearly basis, which reinforces the need for our department. The ease of use of the calendar is also a fantastic feature.
Cons
Whenever I encounter something I can't figure out, I reach out to our Support Specialist, Jarod Crocket, or any other support specialist for assistance. So far, I haven't faced any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
“support team always comes through”
Pros
Whenever I get stuck, I usually reach out to the support team and I've always gotten quick and helpful responses. I also find their support one of the best parts since I haven't had any real complaints.
Cons
This tool has felt a lot more simple to work with than other ones I've used. The price was also a big reason I chose it and for me it's been a really strong plus.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Machinery, 51-100 employees
Less than 6 months
“Matt Pollock Review”
Pros
FMX is easy to use when submitting maintenance requests.
Cons
I haven't experienced any issues with the software for my specific usage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Religious Institutions, 51-100 employees
More than a year
“FMX is my daily application to manage my work efficiently”
Pros
I highly value the ability to manage a database of assets, as it ensures that equipment and facilities do not become a burden for our congregation. FMX keeps me informed about maintenance needs as they arise, and it helps me stay on top of preventative service as well.
Cons
I don't utilize the calendaring module because there are cleaner-looking church software options available. Importing a facility fully in a short amount of time can be a time-consuming process, but if done gradually, it can be accomplished. When I have questions about a system process, I find it challenging to express them verbally, so I rely more on written updates to educate myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ranching, 101-500 employees
Less than 6 months
“User Friendly”
Pros
The setup process was incredibly simple, and I found a wealth of helpful articles and videos.
Cons
Keep in mind that the inventory feature comes at an additional cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10