FMX Reviews

Pros

Our entire district can effortlessly comprehend the calendar display.

Cons

Some individuals have reported not being able to see their maintenance requests. I would like to ensure that everyone receives an email notification when a request is submitted and when it is resolved.

Pros

All across our district, I've seen people use the calendar without confusion. It's clear, simple to follow and helps everyone keep schedules lined up. That has made planning a lot more workable for all kinds of users and we've been able to stay in sync much better.

Cons

I've heard from a couple of people that their maintenance requests don't always appear, so I'd really love to see a more reliable confirmation system for when emails go out.

Pros

With a mix of proficient and less tech-savvy employees, having an intuitive interface is crucial, and this software fulfills our requirements.

Cons

I would love to see more integration options with this software, but other than that, it's an awesome tool to have.

Pros

Our team has a mix of people who are very skilled and others who need something more basic, so having a clear and friendly layout really matters to me. This software has been a really good match for that and makes things a lot easier for everyone to use.

Cons

The biggest item on my wishlist is more integration options with other tools but aside from that, it's been a very great and positive experience for me.

Pros

It allows everyone to input information without overwhelming the calendar with unnecessary details.

Cons

There are numerous features and options available, which can make it overwhelming to use. Proper administrative monitoring is necessary to ensure everything is set up correctly.

Pros

The software has empowered our staff to engage fully with various request types, including tech support, maintenance, and transportation. We can track specific assistance requests and verify their status. The program is cost-effective compared to similar alternatives. Additionally, we seamlessly integrate third-party applications to directly input athletic schedule requests, eliminating the need for multiple platforms.

Cons

I have very few negative remarks about this product. The only downside I experienced was during the implementation phase. It would be helpful if the organization had clearly defined workflows for each request type before implementing the software. Although changing the request workflow is not complicated, it can be challenging if the organization hadn't previously considered this process before going live with the software.

Pros

FMX has proven to be an incredibly intuitive software solution.

Cons

This program does require a significant amount of work during the initial setup phase.

Pros

One thing that really works for me is that people can put in their own details instead of piling every single thing into one huge calendar. That setup feels a lot more doable on my end especially when I do not need every event showing all at once.

Cons

With so many tools and options available, the system can feel a bit bulky sometimes and I find it takes a lot of admin oversight to ensure everything is being logged correctly.

Pros

This software has really helped our staff stay on top of all kinds of requests, from tech support to maintenance to transportation. Now we can keep up with each request a lot better and check the status without things getting mixed up. One of the biggest wins for me is the price because our district is paying way less than we would for a lot of other systems like this. We also use the connection with outside apps which lets athletic schedule requests come right into the platform. That alone has saved me from putting the same schedule into multiple places and it has cut down a lot of repeat work.

Cons

I don't have a lot to complain about though I did learn that you really need to have your internal processes mapped out before you launch to avoid some of the trickier setup hurdles.

Pros

Using this tool has felt very natural for me and I had no trouble getting comfortable with it for everyday tasks. It's simple to work with and doesn't feel overwhelming at all which made my day-to-day use a lot better.

Cons

The main hurdle for me was the amount of time and energy required for the front-end setup before the system was actually ready to go live.

Pros

One thing I really liked was how flexible this software felt. I was able to tweak it around my own needs without a lot of hassle and that made it work much better for the way I handle things day to day.

Cons

layout felt a bit confusing at the start but the support team was so responsive that I was able to get comfortable with it pretty quickly.

Pros

Getting started with this platform was pretty quick for me and using it has felt very natural right from day one. One thing I really noticed is how much it can do, since it covers a lot of different needs across a whole team or company. The support crew has also been awesome in my experience and has helped me out anytime something came up. Another big plus is how flexible it is. I can make a lot of it fit the way I work and most days it feels fairly simple to manage without a lot of hassle.

Cons

While I don't have many complaints, I do wish I could customize a few more parts of the system rather than having to tweak my own process to fit the software's current structure.

Pros

What stood out to me right away is how organized everything feels, even with multiple ticket queues running at once. I also like how it handles facilities maintenance without overcomplicating things and I can see it expanding into other areas like IT over time.

Cons

In my view, this is a fantastic ticketing and asset platform though it might feel a bit limited for someone looking for a deeply technical IT service desk.

Pros

Using this platform felt natural for everyone on our side and I've seen both students and staff get comfortable with it quickly. I also find it easy to manage from the admin side, even without a technical background.

Cons

Everything has been running smoothly so far and I honestly haven't run into a single issue that's been a problem for us.

Pros

This tool feels simple to use while still offering a lot of useful features. I also get a lot of value from the data side and the support team has been quick and helpful whenever I needed assistance.

Cons

The only minor hiccup I've found involves the reporting flexibility, it's a bit limited in some spots but it hasn't really hurt my overall experience.

Pros

From the beginning, I felt comfortable working in this platform and it fits well with how we already operate. I also like that it adapts as our needs grow instead of forcing us to change our workflow.

Cons

It's true that a few features are still missing but I'm encouraged by the fact that the dev team is open about it and seems to be working on the updates we've asked for.

Pros

Handling maintenance and preventive work has been manageable for me and I like how easy it is to add photos directly into work orders from my phone. I also find that this makes it quicker to show and explain issues.

Cons

Sometimes the analytics feel a bit buried under too many clicks but for a web-based CMMS, it really does exactly what it says it's going to do.

Pros

Getting started felt smooth for me because the layout is easy to understand. I also think the amount of functionality included for the price makes it feel like a good value.

Cons

It's a little annoying that some basic features like If/Then rules aren't built-in yet, as that would make a world of difference in our daily workflow.

Pros

The setup process was quick for me and I didn't run into any issues getting started. I also found the system easy to learn which made jumping into daily tasks much easier.

Cons

One downside I've noticed is how the system handles closed work orders, it starts a brand-new email thread rather than staying on the original one which makes tracking conversations a bit messy.

Pros

Day-to-day use has been easy for me and I like how quickly people across campus picked it up. I also appreciate the automatic updates since they keep everyone informed without extra effort from me.

Cons

Even though I miss a few options from my old system, I'd still choose this one because it's just so much more approachable and easy to use.