Hippo CMMS Reviews

“4 weeks into Hippo CMMS”

Pros

As I mentioned in the title, I've been using Hippo CMMS for four weeks now. I'm eager to see how my opinion evolves a year from now! I'm excited about the system's potential once I have fully implemented it.

Cons

It's early days, but I'm enthusiastic about learning more.

“Hippo is a great resource for us!”

Pros

Scheduled reports are incredibly useful, and Hippo is very intuitive to use.

Cons

I'm looking forward to the upcoming feature that tracks equipment downtime. It sounds promising for future use.

“How to integrate parks and Hippo”

Pros

It's simple to use, without any complex codes or confusing terminology.

Cons

There are some important features missing, such as specifying fuel types for vehicles (gas, diesel, propane, etc.) and the ability to transfer vehicles within the program.

“Just beginning, but very promising”

Pros

The flexibility is fantastic. We can customize views for all users, which greatly enhances their experience.

Cons

We're eagerly awaiting the release of the mobile app.

“Experienced Plant Engineer, Operations Manager and Maintenance Manager-CMMS user”

Pros

Extremely user-friendly, with a supportive staff who listen to suggestions and continuously improve the platform.

Cons

Is it possible to print the KPI page? Aside from this, I prefer Hippo over other CMMS I've used.

“Hippo”

Pros

The software adjusts easily to meet the specific needs of users.

Cons

We encounter numerous issues with the mobile aspect of the software.

“NIQ Hippo Review 322020”

Pros

It serves as an efficient ticketing system, accessible via web browser with email notifications. Its versatility across our facility and commitment to ongoing improvements are impressive.

Cons

Our departments are set up as facilities. I'd like to have visibility into work order requests' statuses across different facilities. It would also be beneficial to require a reason when rejecting or deleting a request and to have drag-and-drop functionality for assignments.

“colors are similar and hard to see.”

Pros

It's functional; I've been waiting for this change for seven years.

Cons

In the demand work order section, the colors for submitted (light green) and in progress (light blue) are too similar, making it difficult to distinguish between them.

“Super easy but also robust”

Pros

I love how minimal the learning curve is. I can limit each user's capabilities initially and adjust as they become more proficient. I always encourage new users to explore without fear of making mistakes, fostering confidence and curiosity, which ultimately improves data quality.

Cons

The inventory management is excellent for tracking usage and prompting replenishment. However, I would likeadditional features such as viewing replenishment history, reporting on parts usage across work orders, and identifying items below minimum stock levels.

“Review”

Pros

It's easy and intuitive to use...

Cons

Compared to Concept Evolution (FSI product), I find Hippo lacks some functionalities that I found in Concept Evolution.

“Sundrop”

Pros

Unlimited users and floor plans, calendar functionality, compatible with both Windows and mobile platforms (previously used an older version).

Cons

Regarding reporting, I'd like more flexibility to customize fields and toggle required fields on and off. Many fields in the work order submission lack dropdowns for options like "Requested by" and email, which should ideally link to user profiles with relevant information. Additionally, the default days to complete a work order setting doesn't seem to adjust properly.

“New Hippo User”

Pros

Implementing it into the facility was incredibly simple and user-friendly.

Cons

Sometimes, entering data lacks dropdown menus in certain fields, and navigating back and forth within tasks can be time-consuming. For instance, adding equipment would be more efficient with dropdowns for all fields, especially for a new facility like ours that adds new items daily.

“Great CMMS!”

Pros

I really love how easy it was to set up and manage. My employees have embraced it wholeheartedly. The software's intuitiveness is impressive assets, locations, PMs, everything integrates seamlessly during setup. The support is outstanding, keeping us informed about all developments.

Cons

The only issue I have is the absence of a mobile app, but I've seen the mock-up for the upcoming app, and it looks promising.