Total 22 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Simon

Hospitality, 500+ employees

Less than a year

5.0
January 2024

Infraspeak Review

Pros

I love how customizable Infraspeak is; it lets me tailor the product perfectly to fit my specific needs.

Cons

Adding shortcuts to the mobile app, such as a search function when creating work orders, would be beneficial. I think this has been addressed with Infraspeak Next, so I'm excited to try it out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joao

Telecommunications, 11-50 employees

Less than a year

4.0
September 2023

A trusted partner in Activity Management

Pros

The integration processes are simple, and it's simple to use. The 5-star support team is exceptional. Our company swiftly adapted and optimized our processes, now relying heavily on Infraspeak.

Cons

Currently, there are no identified needs for our company, but it's crucial that the Infraspeak Team remains ready to implement new solutions and improvements.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

JV

Jose Victor

Renewables & Environment, 11-50 employees

Less than a year

5.0
March 2023

Helpful

Pros

The processes are simple, and the customer service team is very supportive.

Cons

The interface for managing assets is not very easy to navigate.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

10

M

Miguel

Facilities Services, 11-50 employees

Less than 6 months

4.0
February 2023

PLM Overview

Pros

Standardization, simplification, and digitization of processes. Easy to operate.

Cons

The platform focuses more on end clients than service providers. It's visually appealing but lacks attention to detail in areas like stock management and data export.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

C

Christian

Newspapers, 11-50 employees

More than a year

5.0
February 2023

Facility Management Platform with Easy to Use Interface

Pros

Infraspeak is a thorough facility management platform that is easy to operate. The interface is clear and intuitive, making it simple to learn and use. Additionally, the platform offers detailed analytics and reports to help track maintenance and operational activities.

Cons

Managing tasks and projects on the platform can be tricky as it's not always the easiest to understand and navigate. Additionally, some features may be limited depending on the region.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

P

Pedro

Hospitality, 51-100 employees

Less than a year

4.0
November 2022

Quite brilliant software

Pros

The overall user experience is quite impressive.

Cons

The lack of a feature to manage and control requests is noticeable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

C

Cameron

Facilities Services, 1-10 employees

Less than a year

5.0
October 2022

Great Software Package - Lots of training and support avaliable

Pros

Having the support team readily available to resolve issues is extremely helpful when I'm stuck. Real-time updates are crucial for tracking staff performance and ensuring they meet expectations.

Cons

Some functions seem to overlap. When I add a job order to the calendar, it doesn't automatically update in the planner, even if it used a different color to indicate it's not confirmed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Manuel

Pharmaceuticals, 500+ employees

Less than a year

4.0
September 2022

Infraspeak

Pros

The customer support and attentiveness are outstanding.

Cons

The software could allow for more customization by the user. However, we expect future updates will address this.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

N

Nuno

Education Management, 51-100 employees

Less than a year

4.0
August 2022

Operational ease

Pros

The system is easy to operate, offers comprehensive maintenance management, and has detailed menus.

Cons

The reporters app requires constant re-entry of access data upon opening.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Mark

Construction, 51-100 employees

Less than 6 months

4.0
July 2022

Rentec

Pros

It's quite intuitive, even for my non-technical tradespeople. I value the flexibility to tailor reports and inquiries to fit our requirements.

Cons

We encountered a few minor initial issues, but the highly supportive Infraspeak team resolved them promptly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Adrian

Facilities Services, 1-10 employees

More than a year

5.0
June 2022

Infraspeak

Pros

Managing the information flow from initiating a work order through to quotations and engineers' responses via the mobile app is very effective. The software's customizable features are a great asset for our company, allowing us to integrate other electronic monitoring systems.

Cons

Some analytics aspects still need improvement, although the software has been continuously developed and expanded since we began using it. I am confident that the analytics features will improve over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bruno

Chemicals, 500+ employees

Less than 6 months

4.0
June 2022

6 Months Review

Pros

I like the reports and scheduling features in this software.

Cons

As an administrator, I receive an overwhelming number of emails every time a user completes a task or service.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Rafael

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

5.0
May 2022

BioCity Review

Pros

Even though it is a comprehensive software, it is very intuitive.

Cons

Certain aspects and the template of the stock management module.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Luis

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

4.0
April 2022

Review

Pros

Interface usability allows us to easily track what happens during a breakdown.

Cons

Features like adding materials to a breakdown or special work in the Planner vs. Agenda.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Luis

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

4.0
April 2022

Review

Pros

Interface usability lets us easily monitor events during a breakdown.

Cons

Features for adding materials to a breakdown or special work within the Planner vs. Agenda.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PJ

Pedro Jorge

Hospitality, 51-100 employees

More than a year

4.0
February 2022

Acomplishing & Improving property and customers values!

Pros

Objective, precise, and accurate! This tool is very helpful and professional.

Cons

I have no negative feedback as improvements are consistently communicated to the team and implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Joao

Food Production, 51-100 employees

More than a year

4.0
February 2022

Great experience.

Pros

Fast and simple setup. It's an excellent tool for enabling quicker, more informed decisions and maintaining comprehensive oversight.

Cons

None. The app offers a wide range of functionalities that meet our needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

B

Bruno

Hospitality, 51-100 employees

Less than a year

5.0
February 2022

6 Months Experience Review

Pros

From my experience, the software excels in ease of use, controlling maintenance tasks and fault management, mobile app access, and simplifying fault reporting.

Cons

I haven't noticed many drawbacks, but I occasionally miss the ability to perform filter searches in some submenus, create a standard layout for monthly reports, and set alerts for malfunctions that have been paused for too long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Ricardo

Facilities Services, 51-100 employees

Less than a year

5.0
October 2021

Analysis

Pros

Easy implementation within the company. Technicians and customers find it simple to operate.

Cons

I have nothing significant to criticize, though it would be useful to print QR Code labels.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

cidalia

Hospitality, 51-100 employees

More than a year

5.0
September 2021

Higly recommende

Pros

It adapts well to your needs. It is easy to use and quickly adjusts to users.

Cons

You need to use it regularly; otherwise, you might forget about the more technical features available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10