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Infraspeak Reviews
22 Review(s)
softwareOverall Rating
4.5
22 Review(s)
Rating Distribution
5
(11)
4
(11)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
22 Review(s)
Rating Distribution
5
(11)
4
(11)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Infraspeak Review
Infraspeak Review
Pros
I love how customizable Infraspeak is; it lets me tailor the product perfectly to fit my specific needs.
Cons
Adding shortcuts to the mobile app, such as a search function when creating work orders, would be beneficial. I think this has been addressed with Infraspeak Next, so I'm excited to try it out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Hospitality, 500+ employees
Less than a year
January 2024
A trusted partner in Activity Management
A trusted partner in Activity Management
Pros
The integration processes are simple, and it's simple to use. The 5-star support team is exceptional. Our company swiftly adapted and optimized our processes, now relying heavily on Infraspeak.
Cons
Currently, there are no identified needs for our company, but it's crucial that the Infraspeak Team remains ready to implement new solutions and improvements.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Joao
Telecommunications, 11-50 employees
Less than a year
September 2023
Helpful
Helpful
Pros
The processes are simple, and the customer service team is very supportive.
Cons
The interface for managing assets is not very easy to navigate.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Jose Victor
Renewables & Environment, 11-50 employees
Less than a year
March 2023
PLM Overview
PLM Overview
Pros
Standardization, simplification, and digitization of processes. Easy to operate.
Cons
The platform focuses more on end clients than service providers. It's visually appealing but lacks attention to detail in areas like stock management and data export.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Miguel
Facilities Services, 11-50 employees
Less than 6 months
February 2023
Facility Management Platform with Easy to Use Interface
Facility Management Platform with Easy to Use Interface
Pros
Infraspeak is a thorough facility management platform that is easy to operate. The interface is clear and intuitive, making it simple to learn and use. Additionally, the platform offers detailed analytics and reports to help track maintenance and operational activities.
Cons
Managing tasks and projects on the platform can be tricky as it's not always the easiest to understand and navigate. Additionally, some features may be limited depending on the region.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Christian
Newspapers, 11-50 employees
More than a year
February 2023
Quite brilliant software
Quite brilliant software
Pros
The overall user experience is quite impressive.
Cons
The lack of a feature to manage and control requests is noticeable.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Pedro
Hospitality, 51-100 employees
Less than a year
November 2022
Great Software Package - Lots of training and support avaliable
Great Software Package - Lots of training and support avaliable
Pros
Having the support team readily available to resolve issues is extremely helpful when I'm stuck. Real-time updates are crucial for tracking staff performance and ensuring they meet expectations.
Cons
Some functions seem to overlap. When I add a job order to the calendar, it doesn't automatically update in the planner, even if it used a different color to indicate it's not confirmed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cameron
Facilities Services, 1-10 employees
Less than a year
October 2022
Infraspeak
Infraspeak
Pros
The customer support and attentiveness are outstanding.
Cons
The software could allow for more customization by the user. However, we expect future updates will address this.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Manuel
Pharmaceuticals, 500+ employees
Less than a year
September 2022
Operational ease
Operational ease
Pros
The system is easy to operate, offers comprehensive maintenance management, and has detailed menus.
Cons
The reporters app requires constant re-entry of access data upon opening.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nuno
Education Management, 51-100 employees
Less than a year
August 2022
Rentec
Rentec
Pros
It's quite intuitive, even for my non-technical tradespeople. I value the flexibility to tailor reports and inquiries to fit our requirements.
Cons
We encountered a few minor initial issues, but the highly supportive Infraspeak team resolved them promptly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mark
Construction, 51-100 employees
Less than 6 months
July 2022
Infraspeak
Infraspeak
Pros
Managing the information flow from initiating a work order through to quotations and engineers' responses via the mobile app is very effective. The software's customizable features are a great asset for our company, allowing us to integrate other electronic monitoring systems.
Cons
Some analytics aspects still need improvement, although the software has been continuously developed and expanded since we began using it. I am confident that the analytics features will improve over time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian
Facilities Services, 1-10 employees
More than a year
June 2022
6 Months Review
6 Months Review
Pros
I like the reports and scheduling features in this software.
Cons
As an administrator, I receive an overwhelming number of emails every time a user completes a task or service.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Bruno
Chemicals, 500+ employees
Less than 6 months
June 2022
BioCity Review
BioCity Review
Pros
Even though it is a comprehensive software, it is very intuitive.
Cons
Certain aspects and the template of the stock management module.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rafael
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
May 2022
Review
Review
Pros
Interface usability allows us to easily track what happens during a breakdown.
Cons
Features like adding materials to a breakdown or special work in the Planner vs. Agenda.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Luis
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
April 2022
Review
Review
Pros
Interface usability lets us easily monitor events during a breakdown.
Cons
Features for adding materials to a breakdown or special work within the Planner vs. Agenda.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Luis
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
April 2022
Acomplishing & Improving property and customers values!
Acomplishing & Improving property and customers values!
Pros
Objective, precise, and accurate! This tool is very helpful and professional.
Cons
I have no negative feedback as improvements are consistently communicated to the team and implemented.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pedro Jorge
Hospitality, 51-100 employees
More than a year
February 2022
Great experience.
Great experience.
Pros
Fast and simple setup. It's an excellent tool for enabling quicker, more informed decisions and maintaining comprehensive oversight.
Cons
None. The app offers a wide range of functionalities that meet our needs.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Joao
Food Production, 51-100 employees
More than a year
February 2022
6 Months Experience Review
6 Months Experience Review
Pros
From my experience, the software excels in ease of use, controlling maintenance tasks and fault management, mobile app access, and simplifying fault reporting.
Cons
I haven't noticed many drawbacks, but I occasionally miss the ability to perform filter searches in some submenus, create a standard layout for monthly reports, and set alerts for malfunctions that have been paused for too long.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bruno
Hospitality, 51-100 employees
Less than a year
February 2022
Analysis
Analysis
Pros
Easy implementation within the company. Technicians and customers find it simple to operate.
Cons
I have nothing significant to criticize, though it would be useful to print QR Code labels.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ricardo
Facilities Services, 51-100 employees
Less than a year
October 2021
Higly recommende
Higly recommende
Pros
It adapts well to your needs. It is easy to use and quickly adjusts to users.
Cons
You need to use it regularly; otherwise, you might forget about the more technical features available.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
cidalia
Hospitality, 51-100 employees
More than a year
September 2021
TOP Building Management Software
TOP Building Management Software
Pros
Infraspeak is incredibly simple to use, from the reporter to the technician or administrator. We manage all corrective, preventive (internal and external teams), and stock tasks on one platform, which is fantastic. The reports and analysis tools provided by Infraspeak are also top-notch.
Cons
The ongoing interconnectivity with other maintenance and hotel operation software will make Infraspeak a highly powerful tool once completed.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jose Manuel
Hospitality, 101-500 employees
More than a year
August 2021
Looking for a propper active management system
Looking for a propper active management system
Pros
Its flexibility and ability to adapt to our needs, along with Infraspeak's continuous development based on customer requirements, are impressive.
Cons
The ability to provide our customers with access to information. We can report everything to them, but they can't view important details in real time, such as through an app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pedro
Import and Export, 51-100 employees
More than a year
July 2021
Filters
Sort by:
Infraspeak Review
Infraspeak Review
Pros
I love how customizable Infraspeak is; it lets me tailor the product perfectly to fit my specific needs.
Cons
Adding shortcuts to the mobile app, such as a search function when creating work orders, would be beneficial. I think this has been addressed with Infraspeak Next, so I'm excited to try it out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Hospitality, 500+ employees
Less than a year
January 2024
A trusted partner in Activity Management
A trusted partner in Activity Management
Pros
The integration processes are simple, and it's simple to use. The 5-star support team is exceptional. Our company swiftly adapted and optimized our processes, now relying heavily on Infraspeak.
Cons
Currently, there are no identified needs for our company, but it's crucial that the Infraspeak Team remains ready to implement new solutions and improvements.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Joao
Telecommunications, 11-50 employees
Less than a year
September 2023
Helpful
Helpful
Pros
The processes are simple, and the customer service team is very supportive.
Cons
The interface for managing assets is not very easy to navigate.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Jose Victor
Renewables & Environment, 11-50 employees
Less than a year
March 2023
PLM Overview
PLM Overview
Pros
Standardization, simplification, and digitization of processes. Easy to operate.
Cons
The platform focuses more on end clients than service providers. It's visually appealing but lacks attention to detail in areas like stock management and data export.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Miguel
Facilities Services, 11-50 employees
Less than 6 months
February 2023
Facility Management Platform with Easy to Use Interface
Facility Management Platform with Easy to Use Interface
Pros
Infraspeak is a thorough facility management platform that is easy to operate. The interface is clear and intuitive, making it simple to learn and use. Additionally, the platform offers detailed analytics and reports to help track maintenance and operational activities.
Cons
Managing tasks and projects on the platform can be tricky as it's not always the easiest to understand and navigate. Additionally, some features may be limited depending on the region.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Christian
Newspapers, 11-50 employees
More than a year
February 2023
Quite brilliant software
Quite brilliant software
Pros
The overall user experience is quite impressive.
Cons
The lack of a feature to manage and control requests is noticeable.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Pedro
Hospitality, 51-100 employees
Less than a year
November 2022
Great Software Package - Lots of training and support avaliable
Great Software Package - Lots of training and support avaliable
Pros
Having the support team readily available to resolve issues is extremely helpful when I'm stuck. Real-time updates are crucial for tracking staff performance and ensuring they meet expectations.
Cons
Some functions seem to overlap. When I add a job order to the calendar, it doesn't automatically update in the planner, even if it used a different color to indicate it's not confirmed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cameron
Facilities Services, 1-10 employees
Less than a year
October 2022
Infraspeak
Infraspeak
Pros
The customer support and attentiveness are outstanding.
Cons
The software could allow for more customization by the user. However, we expect future updates will address this.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Manuel
Pharmaceuticals, 500+ employees
Less than a year
September 2022
Operational ease
Operational ease
Pros
The system is easy to operate, offers comprehensive maintenance management, and has detailed menus.
Cons
The reporters app requires constant re-entry of access data upon opening.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nuno
Education Management, 51-100 employees
Less than a year
August 2022
Rentec
Rentec
Pros
It's quite intuitive, even for my non-technical tradespeople. I value the flexibility to tailor reports and inquiries to fit our requirements.
Cons
We encountered a few minor initial issues, but the highly supportive Infraspeak team resolved them promptly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mark
Construction, 51-100 employees
Less than 6 months
July 2022
Infraspeak
Infraspeak
Pros
Managing the information flow from initiating a work order through to quotations and engineers' responses via the mobile app is very effective. The software's customizable features are a great asset for our company, allowing us to integrate other electronic monitoring systems.
Cons
Some analytics aspects still need improvement, although the software has been continuously developed and expanded since we began using it. I am confident that the analytics features will improve over time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian
Facilities Services, 1-10 employees
More than a year
June 2022
6 Months Review
6 Months Review
Pros
I like the reports and scheduling features in this software.
Cons
As an administrator, I receive an overwhelming number of emails every time a user completes a task or service.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Bruno
Chemicals, 500+ employees
Less than 6 months
June 2022
BioCity Review
BioCity Review
Pros
Even though it is a comprehensive software, it is very intuitive.
Cons
Certain aspects and the template of the stock management module.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rafael
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
May 2022
Review
Review
Pros
Interface usability allows us to easily track what happens during a breakdown.
Cons
Features like adding materials to a breakdown or special work in the Planner vs. Agenda.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Luis
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
April 2022
Review
Review
Pros
Interface usability lets us easily monitor events during a breakdown.
Cons
Features for adding materials to a breakdown or special work within the Planner vs. Agenda.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Luis
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
April 2022
Acomplishing & Improving property and customers values!
Acomplishing & Improving property and customers values!
Pros
Objective, precise, and accurate! This tool is very helpful and professional.
Cons
I have no negative feedback as improvements are consistently communicated to the team and implemented.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pedro Jorge
Hospitality, 51-100 employees
More than a year
February 2022
Great experience.
Great experience.
Pros
Fast and simple setup. It's an excellent tool for enabling quicker, more informed decisions and maintaining comprehensive oversight.
Cons
None. The app offers a wide range of functionalities that meet our needs.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Joao
Food Production, 51-100 employees
More than a year
February 2022
6 Months Experience Review
6 Months Experience Review
Pros
From my experience, the software excels in ease of use, controlling maintenance tasks and fault management, mobile app access, and simplifying fault reporting.
Cons
I haven't noticed many drawbacks, but I occasionally miss the ability to perform filter searches in some submenus, create a standard layout for monthly reports, and set alerts for malfunctions that have been paused for too long.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bruno
Hospitality, 51-100 employees
Less than a year
February 2022
Analysis
Analysis
Pros
Easy implementation within the company. Technicians and customers find it simple to operate.
Cons
I have nothing significant to criticize, though it would be useful to print QR Code labels.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ricardo
Facilities Services, 51-100 employees
Less than a year
October 2021
Higly recommende
Higly recommende
Pros
It adapts well to your needs. It is easy to use and quickly adjusts to users.
Cons
You need to use it regularly; otherwise, you might forget about the more technical features available.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
cidalia
Hospitality, 51-100 employees
More than a year
September 2021
TOP Building Management Software
TOP Building Management Software
Pros
Infraspeak is incredibly simple to use, from the reporter to the technician or administrator. We manage all corrective, preventive (internal and external teams), and stock tasks on one platform, which is fantastic. The reports and analysis tools provided by Infraspeak are also top-notch.
Cons
The ongoing interconnectivity with other maintenance and hotel operation software will make Infraspeak a highly powerful tool once completed.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jose Manuel
Hospitality, 101-500 employees
More than a year
August 2021
Looking for a propper active management system
Looking for a propper active management system
Pros
Its flexibility and ability to adapt to our needs, along with Infraspeak's continuous development based on customer requirements, are impressive.
Cons
The ability to provide our customers with access to information. We can report everything to them, but they can't view important details in real time, such as through an app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pedro
Import and Export, 51-100 employees
More than a year
July 2021