Last Updated

Overview

KeepTraK is a workforce and asset management tool that helps businesses stay organized. It combines task management, scheduling, and asset tracking in one easy-to-use platform. While it requires some setup to fit your needs, KeepTraK is a reliable choice for managing employees and equipment efficiently.

KeepTraK Specifications

  • Maintenance Logs
  • Preventive Maintenance
  • Inventory Management
  • Service Requests

KeepTraK Features

Preventive Maintenance Scheduling

Users can create scheduled tasks based on time, usage hours, mileage, or cycles. The system tracks due, overdue, and critical tasks in clear reports. This helps users stay compliant with maintenance standards like ISO9000 and Joint Commission guidelines.

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Work Orders and Logs

Users can issue work orders for both routine tasks and urgent repairs. Each log includes problem descriptions, corrective actions, used parts, labor hours, and total costs. Status flags like “open” or “in progress” help users track task progress easily.

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Parts Inventory Management

Users can track part quantities, get low-stock alerts, and link items to vendors. The system allows users to create purchase orders and requisitions directly. Each part record includes storage details, pricing, and item descriptions.

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Equipment Information Repository

Users can store key equipment details like IDs, model numbers, and locations. Records can include manuals, photos, and reference links for quick access. This central database helps users manage and retrieve asset information easily.

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Built-in Help Files and Tutorials

Users have access to built-in help files explaining each feature clearly. A library of video tutorials offers step-by-step guidance for learning the system. These tools support users in getting started and resolving issues independently.

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Pros And Cons of KeepTraK

Pros

  • Easy to track preventive maintenance tasks

  • Customizable user access controls

  • Straightforward work order management

  • Simple interface for quick learning

Cons

  • Limited workflow automation features

  • No mobile app for on-the-go access

  • Learning curve for advanced features

  • Occasional system logouts

KeepTraK Reviews

Total 9 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

44%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

NC
Neil C.

Not Specified, N/A employees

5.0

“Simple daily navigation experience”

Pros

Navigating the software is simple in my daily use and it definitely makes my workday easier to manage.

Cons

At this point, I haven't come across anything I dislike, everything has been going well so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

4.0

“Work order reporting module”

Pros

Creating and updating work orders is very convenient for me and I also find the reporting tools helpful when I need to review or share information.

Cons

We'd love to see automated reminders added through text messages and/or email.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

TB
Tim B.

Not Specified, N/A employees

4.0

“User friendly CMMS platform”

Pros

Right from the start, the system has felt very user-friendly for me and it already covers everything we need, including preventive maintenance, corrective maintenance and parts inventory. One thing I wish worked better is the connection with the computer's photo library. I've uploaded photos of parts before but when I later tried to retrieve the same image, it looked like it was missing or not showing up properly.

Cons

Overall, it's been a positive experience

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

Does KeepTraK offer an API?

No, KeepTraK does not offer an API.

What language does KeepTraK support?

KeepTraK currently supports English, but the documentation does not mention any other supported languages.

What level of support does KeepTraK offer?

KeepTraK provides customer service during regular business hours and offers 24/7 support upon request.

Does KeepTraK have a mobile app?

No, KeepTraK does not have a mobile app.

Who are the typical users of KeepTraK?

KeepTraK is typically used by companies, service departments, medical facilities, and various organizations.

What other apps does KeepTraK integrate with?

KeepTraK website does not provide specific third-party integrations. Schedule a KeepTrack demo for more information.

What types of pricing plans does KeepTraK offer?

KeepTraK cost starts from $399-$3695. For modules it offers Preventive Maintenance for $399, Maintenance Requests and Logs for $399, and Parts Inventory for $399. For computer licenses it offers 1 Computer for $0, 2-3 Computers (single database) for $999 and Unlimited Computers (single database) for $1999. Lastly, Users & Permissions for $499.