MaintainX Reviews

“Works great!

Pros

I find it incredibly easy to use, with fast and excellent support, and the setup process is simple.

Cons

I haven't encountered anything I truly dislike yet.

“Great Support when transitioning to digtal

Pros

The support provided is outstanding, and the app seems to prioritize frontline users' needs.

Cons

The limited customizability and access levels are drawbacks, as is the pricing structure.

“Amazing software

Pros

Using this platform is simple, with mobile applications accessible for both Android and iOS gadgets.

Cons

At the moment, I can't think of any cons. Previously, I used SharePoint for work tickets and tracking, but being confined to desktop or laptop use was limiting.

“MaintainX is vital for any tech team

Pros

Being able to track assets and work history facilitates communication with my boss and colleagues, enabling teams outside my department to stay informed and helping us identify areas for improvement.

Cons

MaintainX could benefit from additional options to enhance filter functionality on the go, allowing for more precise filtering.

“Great product

Pros

The app is incredibly user-friendly; no extensive training is required. It effectively tracks repair needs and simplifies task management for staff.

Cons

Currently, we have no complaints. The product fulfills its intended purpose.

“Simple but effective

Pros

Setting up assets, locations, and parts with relevant information is effortlessly done. Work order comments are now indispensable for equipment maintenance, and the ability to add photos, notes, and voice memos helps keep track of issues. The request portals are useful for operators to report problems promptly.

Cons

The parts inventory management could be more comprehensive, especially concerning unit quantities.

“New user happy from the start

Pros

The drag-and-drop feature for images was particularly helpful in setting up our parts inventory.

Cons

Using MaintainX for creating blank forms for data collection wasn't the most efficient method.

“one of best sites to manage.

Pros

It efficiently processes and accommodates data details.

Cons

I haven't encountered any issues thus far; everything is easy to manage.

“Great for Preventive Maintenance

Pros

I value the adaptability to oversee different equipment and departments in a single location, allowing me to customize filters for effortless access to specific information.

Cons

The mobile app lacks a tab for requests for regular users. It would be advantageous to have the same filtering capabilities as the desktop version.

“I love using this site to have our work order's delivered fast and efficiently.

Pros

I love the convenience of being able to use it on both my desktop and phone.

Cons

I genuinely have nothing negative to say about the company.

“All in one work order and inspection tracking

Pros

The ability to schedule work orders and inspections ahead of time, along with the automatic email updates for residents who submitted requests, has streamlined our workflow significantly.

Cons

While the report feature is functional, there's room for improvement.

“Thank You Once Again!

Pros

It's simple to use, easy to learn, and implementation is hassle-free.

Cons

Nothing springs to mind except that we should have implemented it much sooner.

“Solid Choice

Pros

The unlimited photo/video storage for work orders is incredibly beneficial, and the mobile support is seamless.

Cons

Overall, there's not much to complain about. The setup is modest, costs are reasonable, and even the drawbacks are manageable.

“Quick smallhold technician review

Pros

The diverse categories and labeling options help keep everything organized efficiently, from locations to tags.

Cons

Issues like recurring tasks and OW opening without approval need attention.

“Great Product for Growing Company

Pros

Getting started with MaintainX was a quick process. Their support team ensured we had everything we needed and provided helpful training. It's easy to set up, monitor, and close work orders, as well as track assets. Our maintenance system has vastly improved since adopting MaintainX.

Cons

There's not much to dislike about MaintainX currently. Despite the learning curve, most users can grasp it quickly.

“Great Work Order and Maintenance Management Program

Pros

The price is reasonable for the quality of the product. The program is user-friendly, with a fantastic mobile app for my team to manage and complete work orders. It keeps everything organized and serves well in project tracking.

Cons

While it's a great program, I'd like to see updates like tool check-out programs and expanded location options.

“Daniel

Pros

The app's simplicity makes navigating day-to-day operations effortless.

Cons

There's not much to criticize, but it does run a bit slow on iOS apps.

“The best out there, and still getting better!

Pros

It's simple to use, works across various platforms (fantastic mobile app), and offers great features.

Cons

Some settings and features still aren't adjustable to fit our needs just yet.

“Quick implementation

Pros

It's very intuitive, effortless to work with, easy to implement, and simple to train the team on.

Cons

It's a bit expensive, but the value justifies the price, especially with the comprehensive information and overall system functionality that helps unify all our facility equipment.

“Easy to use Great results

Pros

The system is easy to set up, cloud-based, and mobile compatible. End users can navigate it easily on a phone or tablet to manage assets, find parts, and complete work orders.

Cons

The scheduling module could use improvement. It's tricky to schedule tasks with different due dates than the scheduled dates. Receiving against purchase orders is complex since it doesn't consider partially received orders.