MaintainX

maintenance

Pros

I've set up an automated system to replace the Outlook file I used before.

Cons

It's simple to navigate, and I can effortlessly attach images to the assets.

High School Rennovation/Addition

Pros

I value its ease of use. Our circumstance is special; we're renovating sections of a school while simultaneously building new ones. MaintainX has made managing maintenance requests from teachers throughout the entire school much smoother. This enables us to differentiate between issues related to new construction and those concerning existing maintenance. Before, we were overwhelmed with phone calls, but now, each teacher can submit a work order via MaintainX, allowing us to track and handle them directly.

Cons

I really wish for a PDF printout of filtered work orders, complete with their descriptions. Currently, the summary printout only displays the title, leaving much to be desired.

Streamlining Operations with MaintainX: A Game-Changer.

Pros

The interface is intuitive, updates are in real-time, it's accessible on mobile devices, and the reporting is comprehensive.

Cons

Some features require a bit of learning, and there are cost considerations, especially for small companies like ours. While we're focused on the long term, the expenses might deter similar businesses.

Excellent mobile fit for purpose tool

Pros

Using it is easy which allows you to start working instantly. The customer support is outstanding, with nearly instant query handling. Its flexibility ensures that information is accessible across the organization, resulting in a highly satisfying experience with both the product and service.

Cons

There's not much lacking, but improved step-costing would be beneficial. For instance, having different pricing tiers based on user numbers would encourage wider adoption within our organization.

Everything I need in one place

Pros

It seamlessly connects suppliers to purchase orders to spare parts inventory, which in turn links to assets, inspections, and downtime tracking. The mobile app allows operators to request service and automatically records it on the relevant asset.

Cons

My only gripe is when ordering parts with more than two decimal places in cost. I've heard they're addressing this issue, though.

Couldn't do my job without it

Pros

Its ease of use is invaluable, especially since I'm constantly on the move throughout the county, allowing me to assign work orders quickly.

Cons

Honestly, I can't find a single thing I dislike about it.

Works great!

Pros

I find it incredibly easy to use, with fast and excellent support, and the setup process is simple.

Cons

I haven't encountered anything I truly dislike yet.

Great Support when transitioning to digtal

Pros

The support provided is outstanding, and the app seems to prioritize frontline users' needs.

Cons

The limited customizability and access levels are drawbacks, as is the pricing structure.

Amazing software

Pros

Using this platform is simple, with mobile applications accessible for both Android and iOS gadgets.

Cons

At the moment, I can't think of any cons. Previously, I used SharePoint for work tickets and tracking, but being confined to desktop or laptop use was limiting.

MaintainX is vital for any tech team

Pros

Being able to track assets and work history facilitates communication with my boss and colleagues, enabling teams outside my department to stay informed and helping us identify areas for improvement.

Cons

MaintainX could benefit from additional options to enhance filter functionality on the go, allowing for more precise filtering.