MaintainX Reviews

“Maintain X is Great

Pros

Using MaintainX is a great software. I can easily monitor both finished and ongoing work orders. The inclusion of all preventive maintenance tasks streamlines my review process and enables better planning.

Cons

I haven't encountered any problems with maintaining x so far.

“Easy Maintenance Tracking

Pros

The ease of use and integration into company processes is excellent.

Cons

I have no issues. The program meets all our needs.

“MaintainX - Love the mobile app!

Pros

The mobile app sold me on it, as it's very convenient to use the program while carrying a phone. Implementing it as a company database for assets and scheduling has been simple.

Cons

If you're not using all the features, the program might seem costly for some users.

“MaintainX was a great investment!!

Pros

MaintainX has significantly boosted our productivity and efficiency! The ease with which our staff can create requests is a huge advantage. The work orders provide a detailed list of tasks to be completed during the day or week.

Cons

I'd like to be able to edit or add previous meter readings. This would make onboarding the software easier and quicker for companies, ensuring they have updated metrics and reports on their meters from day one.

“New user to this product

Pros

User-friendliness is crucial for our company. The staff at MaintainX were also great during the setup process.

Cons

Some of the systems could be more intuitive.

“Use of CMMS system to implement PPMS and day to day checks

Pros

Very simple to use, with numerous features to utilize. Inventory stock is easily accessible. It's affordable, making it ideal for smaller companies. It logs machine downtime to generate reports and audit records.

Cons

It would be helpful to have a budget spreadsheet, but I use the PO system to keep track. It would also be beneficial to access more custom dashboards on a premium plan.

“Perfect software to quickly set up and go

Pros

The overall setup and integration were incredibly easy. After a few days of sitting down with my current schedule, I was able to transfer everything over and create a much better system. The customer service is always friendly and quick. The constant upgrades based on user feedback are nice to see. We use this every day for service reports, PPM, and stock checks. The QR codes for assets are extremely useful.

Cons

Some features could be better streamlined for more complex checks, but most ideas are achievable with time. An editable request portal would also be ideal.

“All in One

Pros

All the options available, the ability to see real-time updates on my machines, and the inventory.

Cons

I wish I could take a picture of the QR code in the app and automatically create the work order. Currently, I need to open the app, find the QR code scanner, take the picture, and then it opens.

“great program

Pros

It can be customized beyond imagination; anything you need can be added.

Cons

I haven't found anything yet, but if I have a concern, I contact the MaintainX team and quickly find a solution.

“MaintainX

Pros

I value MaintainX for its ease of use, versatility, instant communication, asset organization, mobile availability, data analysis, and seamless integration capacities. These combined features greatly enhance productivity and effectiveness in our maintenance operations.

Cons

I've noticed some missing features that would be useful for me. One inconvenience is having to download or export a work order to print it. I also wish I could mass print work orders without opening each one individually. Integrating a GPS feature in the app would be beneficial, especially for identifying maintenance repair areas without specific addresses.

“Transformed our work order process!

Pros

It's uncomplicated, and our entire team thoroughly enjoys utilizing it.

Cons

Sometimes we have to use alternative methods for industry-specific terminology or processes.

“Best CMMS system for the Price!

Pros

The price is great, and the interface is easy for maintainers to use.

Cons

More functionality could be added for scheduling times and frequencies.

“Brilliant

Pros

I find the app very easy to use. Even though I haven't been using it for long, it has already become a daily part of my work routine and doesn't feel like a hassle.

Cons

Initially, it's quite a lot to get used to, but once you're familiar with it, it's a great product.

“Best bang for your buck

Pros

This system is very intuitive to start with. I had used SAP for maintenance management in a previous role, and this is much easier to pick up and use. A+++

Cons

I haven't found anything that would deter me from using the system. Minor inconveniences are being addressed by their development team, who seem to be constantly improving the system.

“Love this app. Perfect for our company

Pros

The customer service is fantastic and always ready to help. They are very helpful and show they care. Very pleased with the interaction!

Cons

The only thing that could be more helpful is a video tutorial on how to use it or what each feature does. I discovered some useful things by talking to the rep, but overall, I don't have much to complain about.

“Love MaintainX

Pros

It's easy to use, has comprehensive features, and is paperless.

Cons

More examples for fully automated CMMS would be beneficial.

“well worth the investment.

Pros

Moving all my equipment and assets over was very easy. They offer amazing flexibility in setting up work orders.

Cons

I wish there was a feature that allowed you to scan invoices with your phone when adding parts to your inventory, filling in the details automatically.

“Jemma Mahoney Review

Pros

The procedure tab and various ways to create procedures and checklists are great.

Cons

I have no complaints. All systems work as expected and are easy to read.

“thank you maintain x

Pros

This app resolves communication issues and keeps you very organized.

Cons

I least like the structure of users/admin. It might be unique to this facility, but otherwise, everything is great.

“Great software! Better support

Pros

The ability to have field reports digitized and in real-time, along with immediate customer acceptance. We've also been able to implement a Net Promoter Score (NPS) survey.

Cons

I'd add the option of geolocation when starting work orders.