Maintenance Care Reviews

“Easy and Affordable

Pros

It allows us to move away from paper forms and provides field accessibility to information, making task assignment and reassignment effortless.

Cons

We have encountered a couple of glitches with certain fields that will hopefully be resolved, but they are not critical. Additionally, the software currently only offers one level of task prioritization. It would be advantageous to have multiple levels of priority.

“Maintenance care Review

Pros

It's highly effective and user-friendly for company managers responsible for sending work requests.

Cons

The process of creating reports could be more streamlined or intuitive.

“Simple and Sufficient

Pros

The interface is reliable and effortless to use. The scheduling tools are intuitive and easily adjustable to suit our requirements.

Cons

The only thing I really wish this software had is a drag and drop calendar function.

“2 Years In, still working for us.

Pros

I'm grateful for the capability to input maintenance tasks and set up automated email notifications to operators and maintenance technicians when tasks are approaching. The asset monitoring segment allows us to easily monitor the model and serial numbers, streamlining service requests for our equipment.

Cons

While the reporting feature is functional, it could benefit from more flexibility. Exporting data and manipulating it in Excel is possible, but having more selectable fields and grouping options within the software itself would be more convenient.

“Great product

Pros

The setup process and ticketing system are incredibly easy to navigate.

Cons

I have no complaints whatsoever about this software.

“Park Senior Villas

Pros

I'm impressed by how effortlessly I can navigate the system and stay updated on maintenance needs. It's great that the staff can submit requests directly to my mobile device. The program's simplicity in managing complex tasks is truly remarkable. I absolutely adore this product.

Cons

The only issue I've encountered is that the notifications on my mobile device somehow turned off. Now, I have to manually check my phone instead of receiving alerts when a new request is submitted. Although this could likely be easily resolved, I haven't reached out to Maintenance Care for assistance yet.

“Maintenance is a great product!

Pros

The layout is excellent, and the app is incredibly user-friendly.

Cons

The previous GUI setup made it extremely time-consuming to implement new features into MC on the development side. One suggestion is to make it mandatory to include comments and completion time for work orders.

“Great product for the cost

Pros

Whether I'm using it online or through the app, I find it easy to use and navigate the program.

Cons

We find every aspect of the program advantageous.

“user friendly planning software

Pros

This program is simple to use and accessible, especially for older workers.

Cons

There are no significant problems, except few

“Haven Hill Care Centre

Pros

The ease of use is remarkable. The layout is fantastic, and I appreciate being able to track multiple requests. It offers multiple layers for projecting and future planning.

Cons

Occasionally, there are an overwhelming number of options and pages, leading to user confusion and wasted time.

“Good but limites

Pros

The latest version has a cleaner look, and the reports provide valuable information. However, there is room for improvement in terms of readability and presentation.

Cons

The two most impactful missing features are: 1) the ability to print all the displayed columns, including vendor information, without having to manually open and display them; and 2) the unavailability of pictures taken and uploaded through the app for everyone to view or print. Currently, someone has to manually send them via email, and we have to upload them manually to the work order.

“Maintenance Care is awesome!

Pros

The management of work orders has greatly improved our maintenance efficiency. With Preventive Maintenance Scheduling, we no longer overlook important equipment maintenance that was previously neglected.

Cons

I can't think of any downsides; it has been excellent. It's worth every penny.

“Maintenance Care

Pros

I find it easy to use, and I can generate detailed reports with this software.

Cons

It would be beneficial to have the capability to adjust the field size to input field names and descriptions.

“Best all around program

Pros

We were able to consolidate two programs into one, and the price is fair. This program offers a wide range of capabilities.

Cons

There is nothing we dislike about it.

“Great Service

Pros

It enables quick communication of issues and efficient documentation of resolutions.

Cons

It's not possible to edit comments after creating a task. Sometimes, there are mistakes or misspellings that I would like to correct.

“Manufacturing and Facility Maintenance

Pros

The software has a well-designed user interface that is easy to navigate, even for beginners. It provides helpful feedback when tasks are completed.

Cons

The search function for individual equipment is nonexistent, requiring workarounds.

“Great!

Pros

Having work orders digitized from the start greatly assists my team in addressing all items promptly. The instant notifications upon submission are awesome.

Cons

In my opinion, administrative permissions shouldn't be necessary to add or remove users from accessing and completing work orders.

“One stop shopping for Long-term care maintenance

Pros

Our previous system involved physical binders in each wing of our facility. We had to walk back and forth, checking the binders, bringing the information to our office, and prioritizing tasks. This tedious process was repeated multiple times a day, and urgent matters could be delayed. MaintenanceCare eliminated these steps and streamlined our entire workflow.

Cons

There is a lack of feedback provided to the person who submits a work order. They receive notification of task completion, but nothing about the steps taken or pending completion, such as requiring additional parts or subcontractors. Having this feature would greatly improve communication between staff, management, and maintenance personnel.

“Great Program to get you started

Pros

The ease of use is remarkable. The program is intuitive, and even if you get lost, it's easy to teach yourself how to navigate the system.

Cons

I would appreciate the ability to include a feature in the details section that allows for a running list of daily readings for specific equipment throughout a month. This way, I can print it out at the end of the month instead of relying solely on individual work orders.

“Maintenance Care Review

Pros

This software is incredibly user-friendly in all aspects.

Cons

I can't think of anything I dislike about it.