Maintenance Care Reviews

“really handy with great support”

Pros

when I started using it, it was pretty quick and it didn't take much to figure things out. The search tool has a bunch of detailed filters, so it's fast to narrow things down and find exactly what I'm looking for. One feature that has helped a lot is being able to load preventive maintenance tickets in advance which makes planning ahead and staying on top of work much easier. The setup process also went well without a lot of hassle. On top of that, the support team has been fast to respond, helpful and reliable whenever I've reached out.

Cons

There are still a few things that could make it even better. More advanced smart features and stronger reporting would add a lot of value. It would also be really useful to have some kind of AI connection to help predict preventive maintenance work more accurately. Another upgrade I'd like to see is automatic report delivery on a set schedule, so there's less manual follow-up. Better compatibility with open-source BAS tools would also make the platform more flexible and connected.

“Great Bang for your Buck”

Pros

Maintenance Care strikes the perfect balance of simplicity and functionality. Our primary use is creating and tracking work orders, as well as generating hours for billing and payroll. It's an excellent tool that enables us to provide clear instructions and communicate effectively with our maintenance team. We prefer to keep things straightforward, and Maintenance Care allows us to do just that.

Cons

We utilize it in a easy manner and haven't encountered any issues so far.

“time saver and peace of mind”

Pros

It saves me a significant amount of time, eliminates the risk of lost work orders, and effortlessly generates reports.

Cons

Initially, as a French organization, we faced difficulties using accents, but the maintenance care team swiftly resolved the problem.

“Maintenance care software”

Pros

It's incredibly user-friendly and packed with numerous features. I genuinely enjoy using it every day.

Cons

It would be great if the app could sync with the desktop application.

“just right for work orders”

Pros

This tool has been a really good fit for us because it does exactly what we need without adding a bunch of extra stuff. We mostly use it for creating and tracking work orders and it also helps with logging hours for billing and payroll. Another thing that stands out is how well it works for putting together clear, detailed instructions and getting that info over to our tech. Our process is pretty basic, so having something that keeps everything organized without feeling complicated has worked out really well.

Cons

Since we keep our use of the tool pretty simple and easy, I really haven't had any problems or noticeable issues with it so far.

“reports and work orders made simple”

Pros

this tool started saving me a ton of time during the day. Not having to stress about misplaced work orders anymore has been a huge relief. Pulling reports is also very easy, so overall it's been a really useful tool for me.

Cons

Early on, there was one annoying issue because we're a French organization and accent marks didn't work correctly. That was frustrating at first but it's been fixed since then, so it's not a problem anymore.

“really enjoyable to use”

Pros

Using this app has been a really enjoyable experience. It's simple to get around, packed with useful features and makes day-to-day tasks feel a lot more pleasant. It fits into my regular routine without any hassle, so I end up using it all the time.

Cons

The main downside I've noticed is that it still needs to stay connected with the desktop version.

“tracking requests is really simple!!”

Pros

One thing that stands out to me is how simple it is to follow every request in this tool. Everything feels clear and organized, so keeping up with tasks doesn't take much effort. That has really helped me stay on top of my work and made the whole process feel a lot less stressful overall.

Cons

no complaints about it. My experience with the tool has been very positive and I've been genuinely happy with how it's worked for me.

“all-in-one workflow win”

Pros

this program made my day-to-day work feel a lot more organized. Being able to send in requests, look things over and finish everything in one spot has really helped me stay on top of things and keep work moving without the usual mess.

Cons

Honestly, there's nothing I'd really complain about. I've been very happy with the app and the desktop version has been just as great for me.

“Maintenance Care works great for our small Facility.”

Pros

Once you've created a couple of work orders, you've got the hang of it. It's that intuitive to use. The storage cabinet efficiently organizes all our equipment, making it easy to locate. The scheduler works like a charm for preventative maintenance tasks. I recently started exploring the reporting feature, and it has been simple to navigate.

Cons

Up to this point, I have no grievances about Maintenance Care.

“maintenance tracking that just clicks”

Pros

It only took a few work orders before everything started to make sense. Using it has felt really easy and keeping all my equipment sorted in the cabinet helps me find things fast when I need them. The scheduler has been doing a great job with my preventive maintenance work and I recently started using the reporting side too. That part was also simple to figure out and move around in.

Cons

I really haven't had any problems or complaints with this software.

“reliable and user-friendly setup”

Pros

Right from the start, this tool felt simple to use and it does exactly what I need without any hassle. It's been dependable in my day-to-day work and the whole setup is clear, practical and easy to get comfortable with.

Cons

haven't had any big problems with it. The only thing I'd like a little more clarity on is where our data is actually stored, just so there's better transparency and peace of mind.

“really helpful for work orders”

Pros

One thing that stands out to me is how easy this software feels. My company uses it every day to hand out work orders and balance tasks across the team and it makes that whole process feel a lot more organized and efficient.

Cons

The biggest drawback for me shows up when I need to add or remove people from work orders. That part can feel a little clunky and could be set up in a more user-friendly way.

“Helping maintenance care”

Pros

The system's pros include its organizational capabilities and how effortlessly it allows me to complete my other tasks.

Cons

I'm drawing a blank at the moment, nothing comes to mind.

“Maintenance”

Pros

Everything about it, from the ease of use to the clear interface and helpful support, is exceptional.

Cons

Honestly, I can't think of anything at all that I dislike.

“well-organized and efficient platform”

Pros

the setup felt really organized and that has helped me keep track of my tasks without falling behind on other work. Everything is arranged in a way that feels clear and logical, so moving through the system doesn't take extra effort or waste my time.

Cons

I really haven't run into any problems to mention. Nothing noticeable has come up yet and I don't have any complaints at this point.

“really happy with this tool”

Pros

this tool has been a pleasure to use. Everything feels easy and getting to the information I need takes no effort at all. The whole setup just works well for me day to day. On top of that, the support team has been fantastic whenever needed which makes the overall experience even better.

Cons

honestly do not have any complaints about this tool. Nothing frustrating or disappointing has come up for me so I do not have any real downside to point out.

“reliable onboarding and fair pricing”

Pros

One thing that stood out right away was having the same specialist work with me through the whole onboarding process. That made everything feel more personal and whenever that person was out, there were still other experienced support team members available to help. The cost also feels very reasonable for a mature, well-built product like this. After the initial setup was done, using the platform in my daily work felt really simple and easy.

Cons

no major issues or anything serious to complain about.

“awesome ticketing app”

Pros

After trying a bunch of other tools like this, this is the one that has worked the best for us by far. The layout is simple to get around and the mobile app is something I actually enjoy using. One feature that has really helped is being able to make a link people can drop on a desktop or tablet, so they can send in or create tickets fast. I've been using it for years now and have never had to contact support once which really says a lot about how reliable the software has been.

Cons

My only real complaint is that the app doesn't let me see all tickets in one view. Right now, I'm stuck choosing between 1-30 days or 30+ days and having an "All" option would make things better. Other than that, this has been an excellent fit for me.

“handy for PM scheduling”

Pros

One of the best parts of this tool is how flexible it is. Scheduling preventive maintenance and tracking work orders takes a lot less effort and it helps me keep everything in order during the day. Managing maintenance tasks feels a lot more under control with it.

Cons

The reporting part has been the main headache for me. Building reports and working with them is not very easy, so that side feels more confusing and time-consuming than it needs to be.