Total 82 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

18%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Beth

Real Estate, 1-10 employees

More than a year

5.0
May 2024

Great Bang for your Buck

Pros

Maintenance Care strikes the perfect balance of simplicity and functionality. Our primary use is creating and tracking work orders, as well as generating hours for billing and payroll. It's an excellent tool that enables us to provide clear instructions and communicate effectively with our maintenance team. We prefer to keep things straightforward, and Maintenance Care allows us to do just that.

Cons

We utilize it in a easy manner and haven't encountered any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Gilles

Recreational Facilities and Services, 11-50 employees

More than a year

5.0
May 2024

time saver and peace of mind

Pros

It saves me a significant amount of time, eliminates the risk of lost work orders, and effortlessly generates reports.

Cons

Initially, as a French organization, we faced difficulties using accents, but the maintenance care team swiftly resolved the problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jesse

Hospitality, 51-100 employees

More than a year

5.0
May 2024

Maintenance care software

Pros

It's incredibly user-friendly and packed with numerous features. I genuinely enjoy using it every day.

Cons

It would be great if the app could sync with the desktop application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Byron

Facilities Services, 1-10 employees

More than a year

5.0
March 2024

Maintenance Care works great for our small Facility.

Pros

Once you've created a couple of work orders, you've got the hang of it. It's that intuitive to use. The storage cabinet efficiently organizes all our equipment, making it easy to locate. The scheduler works like a charm for preventative maintenance tasks. I recently started exploring the reporting feature, and it has been simple to navigate.

Cons

Up to this point, I have no grievances about Maintenance Care.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ross

Facilities Services, 11-50 employees

More than a year

5.0
February 2024

Helping maintenance care

Pros

The system's pros include its organizational capabilities and how effortlessly it allows me to complete my other tasks.

Cons

I'm drawing a blank at the moment, nothing comes to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Hospital & Health Care, 101-500 employees

More than a year

5.0
February 2024

Maintenance

Pros

Everything about it, from the ease of use to the clear interface and helpful support, is exceptional.

Cons

Honestly, I can't think of anything at all that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Facilities Services, 51-100 employees

More than a year

5.0
December 2023

Cheer is very pleased with maintenance care.

Pros

I can have multiple locations utilize the request feature without incurring any additional costs.

Cons

Currently, I have no cons. The system fulfills all my requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Hospital & Health Care, 51-100 employees

More than a year

5.0
November 2023

5star

Pros

Real-time alerts and intuitive usability make it so easy for me to stay on top of work orders.

Cons

There isn't anything that seems to bother me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

brian

Hospital & Health Care, 51-100 employees

More than a year

4.0
October 2023

Great program for cost and use

Pros

Both our facility team and the customers who use it find it incredibly easy to navigate. It's simple and smooth for everyone involved.

Cons

Navigating the 'report' system and interpreting the graphs can be a bit challenging. This is mostly because I don't use it frequently enough to remember all the details.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Tyson

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
September 2023

Great software

Pros

It effectively keeps track of all our maintenance work orders.

Cons

Since the head office is located in the east, scheduling certain meetings can be a bit challenging. It's a minor criticism though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tammy

Facilities Services, 101-500 employees

More than a year

5.0
August 2023

Maintenance Care - An Asset Itself

Pros

Maintenance Care is extremely intuitive which makes add or edit assets and manage inventory and service records a simple task.

Cons

It's a bit tedious having to re-enter the same field (facility) for each item added to the inventory, especially when all the items belong to the same company. It would be convenient to either remove the field entirely or have it automatically filled in for each item as a default.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anne

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
August 2023

Maintenance Care Is a Game Changer For Our Small Facility

Pros

I love the fact that we can manage work orders from our tenants, track project status, and have a centralized location to store all information related to building maintenance, repairs, and compliance.

Cons

I would appreciate having more organizational options available in the storage cabinet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cheryl

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
August 2023

Maintenance Care Review

Pros

The work order system and inventory tracking are effortless to use.

Cons

Generating reports can sometimes be challenging. It would be helpful to have clearer options on how to generate specific reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christopher

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
March 2023

Great product, very easy to use

Pros

The software's functionality is simple and user-friendly.

Cons

There really aren't any significant drawbacks to using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dean

Hospital & Health Care, 101-500 employees

More than a year

5.0
March 2023

The Elliott Community

Pros

It's incredibly user-friendly for all parties involved. It facilitates tracking for CQI and maintenance tasks, while also providing ease of use for staff and residents when creating work orders.

Cons

We are extremely satisfied with every aspect of the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Construction, 1-10 employees

More than a year

5.0
March 2023

An integral part of our organization

Pros

As a small company, ease of use is crucial for us. With Maintenance Care, we can create, track, and close work orders, and everyone has access at any time. I can't imagine running our business without a tool like this.

Cons

We only utilize a small portion of this program, and for our purposes, there are no downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Recreational Facilities and Services, 51-100 employees

More than a year

5.0
February 2023

Maintenance Care Review

Pros

I love how easily we can set up work orders and the accountability provided by the scheduling feature for tasks throughout the park.

Cons

My only minor concern is that I wish the screens and scheduler could have a cleaner appearance. It's not a major issue, though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frank

Education Management, 51-100 employees

More than a year

5.0
February 2023

Trafalgar Castle School

Pros

The interface for creating requests is simple and precisely what we needed.

Cons

It would be beneficial to have the ability to attach more detailed files to work requests.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Law Practice, 101-500 employees

More than a year

5.0
February 2023

Great tool

Pros

It's easy to use and offers customization options that can be scaled according to our company's needs.

Cons

Honestly, there aren't any cons that come to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steven

Religious Institutions, 11-50 employees

More than a year

5.0
February 2023

Maintenance Care Enterprise review

Pros

The software's user-friendly nature is complemented by its detailed reporting capabilities.

Cons

It would be great if we could select and be billed only for the features we use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10