Total 82 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars18%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Beth
Real Estate, 1-10 employees
More than a year
“Great Bang for your Buck
Pros
Maintenance Care strikes the perfect balance of simplicity and functionality. Our primary use is creating and tracking work orders, as well as generating hours for billing and payroll. It's an excellent tool that enables us to provide clear instructions and communicate effectively with our maintenance team. We prefer to keep things straightforward, and Maintenance Care allows us to do just that.
Cons
We utilize it in a easy manner and haven't encountered any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gilles
Recreational Facilities and Services, 11-50 employees
More than a year
“time saver and peace of mind
Pros
It saves me a significant amount of time, eliminates the risk of lost work orders, and effortlessly generates reports.
Cons
Initially, as a French organization, we faced difficulties using accents, but the maintenance care team swiftly resolved the problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jesse
Hospitality, 51-100 employees
More than a year
“Maintenance care software
Pros
It's incredibly user-friendly and packed with numerous features. I genuinely enjoy using it every day.
Cons
It would be great if the app could sync with the desktop application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Byron
Facilities Services, 1-10 employees
More than a year
“Maintenance Care works great for our small Facility.
Pros
Once you've created a couple of work orders, you've got the hang of it. It's that intuitive to use. The storage cabinet efficiently organizes all our equipment, making it easy to locate. The scheduler works like a charm for preventative maintenance tasks. I recently started exploring the reporting feature, and it has been simple to navigate.
Cons
Up to this point, I have no grievances about Maintenance Care.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ross
Facilities Services, 11-50 employees
More than a year
“Helping maintenance care
Pros
The system's pros include its organizational capabilities and how effortlessly it allows me to complete my other tasks.
Cons
I'm drawing a blank at the moment, nothing comes to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Hospital & Health Care, 101-500 employees
More than a year
“Maintenance
Pros
Everything about it, from the ease of use to the clear interface and helpful support, is exceptional.
Cons
Honestly, I can't think of anything at all that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Facilities Services, 51-100 employees
More than a year
“Cheer is very pleased with maintenance care.
Pros
I can have multiple locations utilize the request feature without incurring any additional costs.
Cons
Currently, I have no cons. The system fulfills all my requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Hospital & Health Care, 51-100 employees
More than a year
“5star
Pros
Real-time alerts and intuitive usability make it so easy for me to stay on top of work orders.
Cons
There isn't anything that seems to bother me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
brian
Hospital & Health Care, 51-100 employees
More than a year
“Great program for cost and use
Pros
Both our facility team and the customers who use it find it incredibly easy to navigate. It's simple and smooth for everyone involved.
Cons
Navigating the 'report' system and interpreting the graphs can be a bit challenging. This is mostly because I don't use it frequently enough to remember all the details.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tyson
Non-Profit Organization Management, 11-50 employees
More than a year
“Great software
Pros
It effectively keeps track of all our maintenance work orders.
Cons
Since the head office is located in the east, scheduling certain meetings can be a bit challenging. It's a minor criticism though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy
Facilities Services, 101-500 employees
More than a year
“Maintenance Care - An Asset Itself
Pros
Maintenance Care is extremely intuitive which makes add or edit assets and manage inventory and service records a simple task.
Cons
It's a bit tedious having to re-enter the same field (facility) for each item added to the inventory, especially when all the items belong to the same company. It would be convenient to either remove the field entirely or have it automatically filled in for each item as a default.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Health, Wellness and Fitness, 1-10 employees
More than a year
“Maintenance Care Is a Game Changer For Our Small Facility
Pros
I love the fact that we can manage work orders from our tenants, track project status, and have a centralized location to store all information related to building maintenance, repairs, and compliance.
Cons
I would appreciate having more organizational options available in the storage cabinet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cheryl
Non-Profit Organization Management, 51-100 employees
More than a year
“Maintenance Care Review
Pros
The work order system and inventory tracking are effortless to use.
Cons
Generating reports can sometimes be challenging. It would be helpful to have clearer options on how to generate specific reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Non-Profit Organization Management, 101-500 employees
More than a year
“Great product, very easy to use
Pros
The software's functionality is simple and user-friendly.
Cons
There really aren't any significant drawbacks to using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dean
Hospital & Health Care, 101-500 employees
More than a year
“The Elliott Community
Pros
It's incredibly user-friendly for all parties involved. It facilitates tracking for CQI and maintenance tasks, while also providing ease of use for staff and residents when creating work orders.
Cons
We are extremely satisfied with every aspect of the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Construction, 1-10 employees
More than a year
“An integral part of our organization
Pros
As a small company, ease of use is crucial for us. With Maintenance Care, we can create, track, and close work orders, and everyone has access at any time. I can't imagine running our business without a tool like this.
Cons
We only utilize a small portion of this program, and for our purposes, there are no downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Recreational Facilities and Services, 51-100 employees
More than a year
“Maintenance Care Review
Pros
I love how easily we can set up work orders and the accountability provided by the scheduling feature for tasks throughout the park.
Cons
My only minor concern is that I wish the screens and scheduler could have a cleaner appearance. It's not a major issue, though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Education Management, 51-100 employees
More than a year
“Trafalgar Castle School
Pros
The interface for creating requests is simple and precisely what we needed.
Cons
It would be beneficial to have the ability to attach more detailed files to work requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Law Practice, 101-500 employees
More than a year
“Great tool
Pros
It's easy to use and offers customization options that can be scaled according to our company's needs.
Cons
Honestly, there aren't any cons that come to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Religious Institutions, 11-50 employees
More than a year
“Maintenance Care Enterprise review
Pros
The software's user-friendly nature is complemented by its detailed reporting capabilities.
Cons
It would be great if we could select and be billed only for the features we use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10