Total 186 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JN

joao n.

Construction, 101-500 employees

5.0
August 2017

Handles every maintenance management task

Pros

This is a very user-friendly tool that fits almost every maintenance management task. It's easy to install, simple to organize tasks with and it offers on-demand reports and evaluations.

Cons

It works perfectly for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Almoutaz A.

Electrical/ Electronic Manufacturing, 101-500 employees

4.0
July 2017

Helpful KPI reports

Pros

The KPI reports are a big help. I use them constantly to monitor performance.

Cons

The coding system is confusing and complex to work with.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

BE

Bruno E.

Electrical/ Electronic Manufacturing, 51-100 employees

4.0
July 2017

Open-source software

Pros

One thing I appreciate is that it's open-source software.

Cons

I feel it needs more visual elements and graphics. Adding them would make the app feel much more vibrant.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

JS

Jo�o S.

Facilities Services, 1-10 employees

4.0
July 2017

fair pricing

Pros

I'm happy with the price and that I can handle KPIs manually.

Cons

I'm not finding it very easy to use.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

RA

Roger A.

Facilities Services, 1-10 employees

1.0
July 2017

Can attach records

Pros

I can attach service engineers' records, including pictures, both while they're working and after they finish a job order.

Cons

No issues on my end. I haven't come across any problems.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

HY

Hani Y.

Oil & Energy, 51-100 employees

5.0
May 2017

Powerful analytical capabilities

Pros

What I appreciate is that the system is really easy to use and its analytical capabilities are quite powerful. I can create customized indicators for any piece of equipment, installation costs were low and the company provided experienced experts and consultants who delivered very effective training. They also recently rolled out a web-based version where operators and technicians can input data from tablets and get a highly useful executive summary showing the maintenance status across the entire company.

Cons

I do find that the system offers limited measurement parameters for some equipment and its predictive capabilities are restricted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8