Total 186 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JF

J�lio F.

Not Specified, 11-50 employees

5.0
January 2019

Makes data accessible

Pros

It's very simple to operate, gives easier access to information and feels consistently reliable.

Cons

Nothing negative to say here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JG

Jos� G.

Automotive, 101-500 employees

4.0
January 2019

Clean interface and friendly team

Pros

The user interface is well structured and clean, data integrates smoothly across the system and the support team is well-trained and friendly.

Cons

I'd appreciate having a mobile-friendly access option so I can use the platform comfortably on my phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

RF

Ramiro F.

Government Administration, 500+ employees

4.0
January 2019

Keeps improving

Pros

I find the software very easy to use, it continues to improve over time and I've received helpful, responsive customer support.

Cons

There are a few areas I'd like to see improved particularly the way data is inserted which could be made smoother and more reliable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

SM

Shahd M.

Biotechnology, 500+ employees

5.0
October 2018

Cost-effective option

Pros

The software is extremely flexible, simple to use and budget-friendly.

Cons

Although I appreciate many things, it still requires a few more developments and the fixes provided by developers don't always work as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CS

Carlos S.

Chemicals, 101-500 employees

4.0
July 2018

Feels simple

Pros

I'm really impressed by how simple, practical and well-organized the tool feels. Right now I use this software for all of my maintenance inspections and controls.

Cons

What I don't like is that there's a cost to use it and while I accept that charging is necessary, the company I work for still isn't willing to invest in it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SC

Silv�rio C.

Not Specified, N/A employees

5.0
June 2018

Enjoyable experience

Pros

Using this tool has provided me with valuable practical know-how about maintenance management and industry best practices. Working alongside your team has genuinely been enjoyable for multiple reasons. I especially want to highlight your professionalism, integrity and consistent responsiveness. I feel it's important to express a heartfelt thank you for all the collaboration over the past few years because your support has been instrumental to our progress and has left a very positive impression on me.

Cons

I and my team tend to forget the wide range of features and tools it offers which means valuable capabilities go unused unless we keep working with it consistently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LU

Leandro U.

Not Specified, 101-500 employees

5.0
April 2018

Satisfied overall

Pros

The software feels high-quality and is simple to use. I'm glad it offers a free trial so I could try out how the program works before committing.

Cons

I've seen a few small areas that could use refinement but overall I'm satisfied because it still performs well given the range of features it provides.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

5.0
March 2018

Would recommend 10/10

Pros

What I appreciate most about this software is how it organizes my inventory work. When it comes to planning, it's an enormous help and I'd definitely recommend it.

Cons

So far I haven't run into any problems with this program. It has been really useful for me and I honestly have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

GG

Gaspar G.

Electrical/ Electronic Manufacturing, 1-10 employees

5.0
February 2018

Top-notch support

Pros

I find the software very simple to operate and the vendors themselves vouch for both the high standard of the product and the professionalism of the staff they provide. When I called for support, the help I received over the phone was excellent and very reassuring.

Cons

One drawback I ran into is that the Express edition isn't available for online use so I can't access reports remotely to save time which makes certain tasks take longer than they should.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RA

Rameez A.

Hospital & Health Care, 11-50 employees

5.0
January 2018

Budget-friendly

Pros

I've found this CMMS incredibly user-friendly and the pricing is great, there's even a free version if you want to try it out. The interface is clean and user-friendly. What really stands out is how simple it is to create, execute and maintain work orders. It also offers clear graphical reports and includes everything I need in a full CMMS to help me manage and organize my maintenance tasks.

Cons

I haven't encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Luis M.

Construction, 11-50 employees

4.0
January 2018

Easy once you get the hang of it

Pros

At first it felt a little confusing because of so many settings to handle but once I finished filling the entire database, I found it really simple.

Cons

Have had no issues so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AB

Anil B.

Not Specified, N/A employees

5.0
January 2018

Dependable team!

Pros

I'm impressed by how user-friendly the software is. It offers a simple equipment-tree layout, keeps a log of every task performed on equipment and creates different reports on equipment performance. The technical team is dependable, regularly updates system, does follow-up visits, handles my concerns and provides feedback.

Cons

We found that the software didn't cater to our need to merge work orders specifically for time-bound equipment maintenance tasks. The solution the developers provided failed to simplify that workflow for us. Nevertheless, we still have confidence that this requirement will be implemented in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NA

nidal a.

Building Materials, 101-500 employees

4.0
December 2017

Tracks everything about machines

Pros

This software helps track everything about our machines including their full histories, the costs involved, any breakdowns and it makes it much easier to keep up with regular preventive maintenance.

Cons

I think the program's interface needs improvement and I would like it to offer options to control the print size.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SG

Sergio G.

Hospitality, 101-500 employees

4.0
October 2017

allows me to add photos

Pros

What I really appreciate is being able to add photos to each registered piece of equipment which makes it so much easier for me to find items that were serviced and I can also attach multiple documents to the equipment.

Cons

I'm annoyed that access is tied to a limited number of passwords. For a platform used by many users across different groups, access ought to be unrestricted. I also expect training to be part of the annual fee.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LT

Luis T.

Hospitality, 51-100 employees

5.0
October 2017

Approachable staff

Pros

The interface is very user-friendly, reliably solid and it hasn't failed me. The customer support team is always reachable and the platform delivers powerful analytical capabilities.

Cons

I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Alexandre R.

Facilities Services, 51-100 employees

4.0
October 2017

Wonderful free version

Pros

I'm finding the free version really simple to use.

Cons

There aren't any problems that I've run into.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

NG

Nuno G.

Not Specified, N/A employees

3.0
October 2017

linking one article to multiple objects is time-consuming

Pros

I really appreciate the range of planning possibilities.

Cons

There are several areas that I think could be improved and I've already shared my suggestions. For example, I can't link the same article to multiple objects at once so I have to associate it with each object individually which is quite time-consuming.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

6

NA

Nuno A.

Hospital & Health Care, 500+ employees

4.0
October 2017

Positive experience overall

Pros

From my perspective, this software would benefit from enhancements tailored to healthcare. For example, clearer definitions for parameters related to medical devices and associated services. But overall I still find it to be solid software given the range of services and management features it supports.

Cons

I am happy with it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

BR

Bruno R.

Electrical/ Electronic Manufacturing, 500+ employees

4.0
October 2017

support is always available

Pros

I'm pleased that customer support is readily available and I've found the interface very user-friendly for people at all levels. Because it runs online I can use it on tablets, phones and laptops. The way information is organized is clear and user-friendly, making the software simple to work with. I appreciate the tidy layout, useful filter options, color-coded work orders to keep tasks on schedule and the ability to generate maintenance KPI reports.

Cons

My main frustrations are that report layouts can only be changed with Navaltik's help and I noticed that when someone logs an observation in the Observations tab, no alert is sent to notify other users. Also, I'm unable to limit certain users' access to specific areas of the structure which is a significant restriction for our security needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

MD

Mohammed D.

Electrical/ Electronic Manufacturing, 101-500 employees

4.0
September 2017

Feature-rich tool

Pros

it's packed with capabilities, runs reliably, provides comprehensive solutions and is easy to learn.

Cons

I think the interface could use some polishing and visual improvements.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7