MAPCON Reviews

“Used in college for a trail”

Pros

The mobile features work well across smartphone, notebook, and desktop devices.

Cons

It's somewhat unclear what exactly it does. My college accounting professor suggested using it to track assets. However, he eventually found it difficult to teach with, so he switched, and I didn't learn much about it.

“Easy set up and use with world class support”

Pros

As someone responsible for setup, upgrades, and support, I like the excellent support. Over the years, updating the server and getting this product back up has been straightforward. They even offer remote assistance at no charge, and having in-house developers is a significant advantage in my opinion.

Cons

Since it's Java-based, Java updates can cause problems. It runs on SQL, which can stress a server if it shares resources, but the product is lightweight, and you can run many other applications on the same server.

“Good work management program”

Pros

I'm really impressed by Mapcon's exceptional customer support. The software handles equipment and personnel management seamlessly.

Cons

It has a steep learning curve. This isn't a plug-and-play program; it takes a lot of time to master.

“Huge Benefits For Our Maintenance Team And Fantastic Support”

Pros

The support is phenomenal, very cooperative, and knowledgeable about their product.

Cons

It has a very traditional appearance. While that doesn't bother me, some users expected a more modern, stylish look.

“So easy to use you will never have to call support”

Pros

I love how intuitive it is, at such a low monthly rate. What I appreciate the most is the option to purchase the software outright. No monthly fees if you decide to buy it after a free trial. I've recommended this to many clients recently because of its simplicity and purchasing option.

Cons

If it isn't broken, don't fix it. In my short time using this software, I haven't found anything I dislike about it. It's simply outstanding.

“Could use some work”

Pros

The software is strong and versatile, greatly simplifying inventory management with its extensive range of functions.

Cons

The software could be more intuitive. After five years, I find it easy to navigate, but my team members struggle with the interface. It would be helpful if first-time users could easily find their way around.

“Solid software”

Pros

Mapcon prioritizes operational efficiency as significantly as, or even more than, accounting functionalities. It's crafted for efficient workflow management.

Cons

Limited customization options without involving Mapcon.

“Happy”

Pros

Extremely easy to navigate and a substantial efficiency booster.

Cons

It took me several days to understand and get accustomed to it.

“Mapcon satisfied client”

Pros

The software offers numerous functionalities, is implemented smoothly, has a reasonable initial cost, and is straightforward to operate.

Cons

Adding new modules can be costly to unlock the program's full potential.

“love it”

Pros

Tracking our equipment and receiving email notifications for due PMs is very efficient.

Cons

Initially, it's a bit difficult to use, but you get the hang of it over time.

“Purchasing / Inventory Coordinator”

Pros

Once you grasp it, it makes sense and is easy to navigate. It holds a lot of information.

Cons

You need to remember where to find your information.

“Good Efficient Software Program”

Pros

The report menu and the ability to create/edit reports to suit everyone's needs were impressive. The menus were very functional and easy to navigate.

Cons

It took some time to learn how to edit and build reports, but their customer service team was incredibly supportive throughout the process.

“MAPCON review”

Pros

Managing vendors, procurement, work orders, and requisitions all operate smoothly. I find the MAPCON software straight to navigate.

Cons

Inventory management seems complex, with many areas to address within MAPCON.

“Hands down, the best CMMS software”

Pros

This software very easy to use. It fulfills all our needs and more. Customer support is exceptional. We liked it so much, we implemented it at another location. It receives high marks from my office building tenants and hotel staff.

Cons

Nothing negative comes to mind. I've had zero issues.

“Good Value”

Pros

The simplicity of passing on training to those with no prior CMMS knowledge is excellent.

Cons

“Great Company”

Pros

Good customer service and solid implementation.

Cons

No cons; the company has had a good reputation with me for over 11 years.

“I inherited it”

Pros

Technical support staff are generally helpful.

Cons

Navigation and presentation are issues, and Java updates can break things.

“Continuous Improvement”

Pros

Linking materials used in preventive maintenance to specific equipment and their locations is very efficient.

Cons

The filter section on the equipment lists needs improvement.

“MAPCON LITE”

Pros

Mapcon is quite affordable to get started. Adding assets and beginning use is easy. Very intuitive.

Cons

Adding modules can be expensive. Using the LITE version is challenging because many features are designed for the more expensive modules. Many functionalities are unavailable in the LITE version.

“Mapcon is a must”

Pros

The pricing is unbeatable. It offers everything needed to complete the job.

Cons

Not many drawbacks. Functions are added with each upgrade.

“Mapcon Review”

Pros

Easy to navigate with great support when required. The training courses are beneficial.

Cons

I'd like to see a back button instead of an exit button.

“MAPCON REVIEW”

Pros

I like how easy it is to schedule preventive maintenance and the automated scheduling feature. Even when I'm away, PMs are generated seamlessly, ensuring nothing slips through the cracks. The handheld devices are excellent for technicians to manage and complete their work orders directly on site.

Cons

Although the PM scheduling is useful, it doesn't support a rotating resource schedule. Scheduling PMs for seasonal tasks is also challenging. If tradesmen close their own work orders, you can't assign multiple people to one work order, because once one person closes it, it closes for everyone, causing tasks to be forgotten. Multiple work orders have to be opened for the same job and assigned individually. Additionally, the program feels compartmentalized. I should be able to open, edit, and close a work order from the same screen. It's not very intuitive in many areas.

“Great Software”

Pros

Simple to set up and easy for my maintenance team to use.

Cons

It could be easier to switch between windows.

“Maintenance Manager”

Pros

Easy to handle for daily maintenance work management.

Cons

Sometimes it's difficult to navigate when trying to gather reports.

“mapcon at work”

Pros

I like that almost everything we need is located in one place.

Cons

The search feature doesn't always pull up items on the first try but does on subsequent searches.

“Why MAPCON”

Pros

I find it easy to navigate, filled with functionalities, and equipped with numerous modules. It operates swiftly without demanding substantial processing power. It's advantageous in many aspects, offering limitless requests, seamless email-to-work request transfers, and an efficient scheduler.

Cons

The cost varies based on the number of assets or locations, but it remains reasonably priced.

“Mapcon review”

Pros

It sends purchase orders to vendors automatically and seamlessly integrates invoices with our accounting system.

Cons

The reporting functionality is poor. It's tough to retrieve information for a specific date.

“Great Facilities Maintenance”

Pros

The customer support remains consistently reliable. The support team is as dependable as the software's performance.

Cons

I wish the software included a rental feature.

“Mapcon is working for us.”

Pros

It lets you store a lot of information and access it quickly and effortlessly.

Cons

I regret not starting to use it earlier.

“MRO inventory control”

Pros

Provides a range of features that are available for use.

Cons

It's not very straightforward for beginners.

“Best system I have ever used.”

Pros

I find this software exceptionally intuitive. Participating in the annual conference provides an opportunity to engage with actual users and gather insightful suggestions and strategies to integrate into your setup.

Cons

I'm using the lite version, and upgrading seems like it will require some adjustment.

“Operations Administrator”

Pros

I like how easy it is to use, and we encounter no difficulties.

Cons

So far, there hasn't been anything we dislike.

“Not for all manufacturing companies”

Pros

Implementing it from the start in your company is ideal because it has a robust capacity to handle all management aspects, including maintenance, human resources, supply chain, and asset management.

Cons

If you already use management software in any area, it doesn't allow integration with them.

“Easy to deal with but hard to navigate”

Pros

It's affordable, and the company was easy to work with. The demo was an excellent way to evaluate the software before purchasing.

Cons

It's challenging to navigate. The initial setup is quite complex. It becomes easier with use, but it's not very intuitive.

“Positive experience”

Pros

As an admin, I've always had excellent support from the vendor, who is very responsive and helpful. Our end users loved MapCon because it was intuitive and simple to use.

Cons

The software had many elements that used outdated technology and an old-fashioned look. However, it seems they are transitioning to a more modern application model.

“Slightly complex, but overall excellent peice of software.”

Pros

I like that you have to identify who is making a request in the system, which is very helpful in a large company for knowing who to contact if there are any issues or questions. The management of work and task allocation is a standout feature, and I highly recommend it for this reason alone.

Cons

I personally find this software rather complicated. It took me a while to understand all its features. I didn't realize there was a proper training course available, which might have helped me avoid struggling.

“easy way to control your maintenance program”

Pros

It's a great concept for managing maintenance and remembering every detail. It has been very helpful for my team.

Cons

The price is a bit high, and the software isn't easy to use. You need to invest time to learn it.

“Very beneficial for all your preventive maintenance needs”

Pros

The ability to track maintenance history for each asset on-site allows us to replace problematic assets, minimizing downtime.

Cons

This software is very intricate and not straightforward. You'll need to contact the support team for help until you understand how it works.

“Great for ISO/TS compliance”

Pros

I value the simplicity of the reporting tools, the ability to schedule preventive maintenance tasks, and how they're automatically sent to my email once they're scheduled by the system.

Cons

The software is somewhat hard to navigate for newcomers. I strongly recommend purchasing the additional training from MAPCON for the system administrator.

“Mapcon is a Great Software for Industrial Maintenace”

Pros

It's easy to use and a very powerful application.

Cons

Somewhat on the pricey side.

“STRIVING FOR EXCELLENCE”

Pros

The customer service stands out. Initially, I called or emailed frequently. Over time, things got easier, and I didn't need to contact them as often. One day, I even received an email checking in on me since they hadn't heard from me in a while. It's comforting to know they are just a phone call or email away. Mapcon always responds, and if they can't at that moment, they provide another contact. It's reassuring to know someone always has your back.

Cons

It's not me as the coordinator, but those who handle the finances. I'm satisfied with the software and always aim to improve my skills. However, the cost is hard for them to accept.

“Mapcon 8 months in.”

Pros

The sending of work requests via email from plant staff.

Cons

Reporting isn't very intuitive and requires a lot of time to manage.

“Nice new features and stable interface”

Pros

The interface accessible via the web.

Cons

Some features and protocols don't align well with our operations at the PO and work order levels.

“Nice Addition”

Pros

The cost and functionality are great. You can choose to house the data or have it hosted.

Cons

It's a bit difficult to start with, but after a quick training session, it became much easier.

“MAPCON Maintenance Management Software”

Pros

It accomplishes most of what a Maintenance Management program is expected to do.

Cons

I find it challenging to navigate.

“great value”

Pros

It's an easy-to-navigate system and offers great value compared to other options I researched. I explored many CMMS software systems before selecting Mapcon, and I'm very pleased with it.

Cons

It wasn't compatible with my current system for transferring files.

“Mapcon Review”

Pros

It's simple to operate, even for those who aren't tech-savvy.

Cons

I've experienced some issues with compatibility between Windows 10 and Mapcon.

“Administrator”

Pros

Due to the software's consistent patterns, teaching new employees the fundamentals of Mapcon is simpler.

Cons

While working on the barcode module, I realized that due to certain limitations, I might not be able to perform all the desired functions.

“Just remember, 1-800-223-4791”

Pros

I love how everything is interconnected. From the parts in operation to the work done on them and the associated costs, it all ties together.

Cons

It takes some time to get accustomed to it. Also, it's difficult to remember where infrequently used features are located.

“Older Version 5.1SP4”

Pros

It is a good system for the price. Systems are only as good as their configuration and data entry planning, and most offer very similar features. This system covers most requirements, but due to the age of our version, it lacks mobility and domain integration. Newer systems offer these features but charge for modules that are included in the older version. Nonetheless, the cost is reasonable compared to other systems, and the company listens and addresses customer issues.

Cons

There are bugs; it sometimes freezes and occasionally corrupts data. Some batch changes don't work consistently. The mobility aspect can be awkward. This could be because of the age of our system, which I can only speak for.