MAPCON Reviews

“Used in college for a trail

Pros

The mobile features work well across smartphone, notebook, and desktop devices.

Cons

It's somewhat unclear what exactly it does. My college accounting professor suggested using it to track assets. However, he eventually found it difficult to teach with, so he switched, and I didn't learn much about it.

“Easy set up and use with world class support

Pros

As someone responsible for setup, upgrades, and support, I like the excellent support. Over the years, updating the server and getting this product back up has been straightforward. They even offer remote assistance at no charge, and having in-house developers is a significant advantage in my opinion.

Cons

Since it's Java-based, Java updates can cause problems. It runs on SQL, which can stress a server if it shares resources, but the product is lightweight, and you can run many other applications on the same server.

“Good work management program

Pros

I'm really impressed by Mapcon's exceptional customer support. The software handles equipment and personnel management seamlessly.

Cons

It has a steep learning curve. This isn't a plug-and-play program; it takes a lot of time to master.

“Huge Benefits For Our Maintenance Team And Fantastic Support

Pros

The support is phenomenal, very cooperative, and knowledgeable about their product.

Cons

It has a very traditional appearance. While that doesn't bother me, some users expected a more modern, stylish look.

“So easy to use you will never have to call support

Pros

I love how intuitive it is, at such a low monthly rate. What I appreciate the most is the option to purchase the software outright. No monthly fees if you decide to buy it after a free trial. I've recommended this to many clients recently because of its simplicity and purchasing option.

Cons

If it isn't broken, don't fix it. In my short time using this software, I haven't found anything I dislike about it. It's simply outstanding.

“Could use some work

Pros

The software is strong and versatile, greatly simplifying inventory management with its extensive range of functions.

Cons

The software could be more intuitive. After five years, I find it easy to navigate, but my team members struggle with the interface. It would be helpful if first-time users could easily find their way around.

“Solid software

Pros

Mapcon prioritizes operational efficiency as significantly as, or even more than, accounting functionalities. It's crafted for efficient workflow management.

Cons

Limited customization options without involving Mapcon.

“Happy

Pros

Extremely easy to navigate and a substantial efficiency booster.

Cons

It took me several days to understand and get accustomed to it.

“Mapcon satisfied client

Pros

The software offers numerous functionalities, is implemented smoothly, has a reasonable initial cost, and is straightforward to operate.

Cons

Adding new modules can be costly to unlock the program's full potential.

“love it

Pros

Tracking our equipment and receiving email notifications for due PMs is very efficient.

Cons

Initially, it's a bit difficult to use, but you get the hang of it over time.

“Purchasing / Inventory Coordinator

Pros

Once you grasp it, it makes sense and is easy to navigate. It holds a lot of information.

Cons

You need to remember where to find your information.

“Good Efficient Software Program

Pros

The report menu and the ability to create/edit reports to suit everyone's needs were impressive. The menus were very functional and easy to navigate.

Cons

It took some time to learn how to edit and build reports, but their customer service team was incredibly supportive throughout the process.

“MAPCON review

Pros

Managing vendors, procurement, work orders, and requisitions all operate smoothly. I find the MAPCON software straight to navigate.

Cons

Inventory management seems complex, with many areas to address within MAPCON.

“Hands down, the best CMMS software

Pros

This software very easy to use. It fulfills all our needs and more. Customer support is exceptional. We liked it so much, we implemented it at another location. It receives high marks from my office building tenants and hotel staff.

Cons

Nothing negative comes to mind. I've had zero issues.

“Good Value

Pros

The simplicity of passing on training to those with no prior CMMS knowledge is excellent.

Cons

“Great Company

Pros

Good customer service and solid implementation.

Cons

No cons; the company has had a good reputation with me for over 11 years.

“I inherited it

Pros

Technical support staff are generally helpful.

Cons

Navigation and presentation are issues, and Java updates can break things.

“Continuous Improvement

Pros

Linking materials used in preventive maintenance to specific equipment and their locations is very efficient.

Cons

The filter section on the equipment lists needs improvement.

“MAPCON LITE

Pros

Mapcon is quite affordable to get started. Adding assets and beginning use is easy. Very intuitive.

Cons

Adding modules can be expensive. Using the LITE version is challenging because many features are designed for the more expensive modules. Many functionalities are unavailable in the LITE version.

“Mapcon is a must

Pros

The pricing is unbeatable. It offers everything needed to complete the job.

Cons

Not many drawbacks. Functions are added with each upgrade.