Total 54 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars44%
3
Stars15%
2
Stars6%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Manuel
Government Relations, 1-10 employees
Less than 6 months
“Ease of MPulse
Pros
The graphical user interface (GUI) format is user-friendly and offers excellent capabilities to monitor and manage assets.
Cons
When it comes to importing equipment information, the data linking could use some improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Terry
Plastics, 51-100 employees
More than a year
“My MPULSE Review
Pros
Having the ability to proactively view upcoming work and adjust priorities is a valuable feature.
Cons
I'm still in the process of unlocking and utilizing certain available fields. I'm gradually learning the ins and outs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mario
Facilities Services, 500+ employees
More than a year
“MPulse - Review
Pros
The product provides ample bandwidth and is versatile in its usability.
Cons
I'm unsure if I can adequately express how well it satisfies our needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Laurie
Maritime, 51-100 employees
More than a year
“MPulse user
Pros
The customer service is exceptional! Their support is highly responsive, providing prompt assistance and resolving queries or issues.
Cons
I wish the mobile interface was a bit more intuitive and displayed all open work orders regardless of their age. We often have to update the due dates on some work orders monthly, resulting in the due date being overlooked.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Michael
Non-Profit Organization Management, 101-500 employees
More than a year
“MPulse Work Order System
Pros
The Work Order System's ease of use makes it a worthwhile purchase.
Cons
The initial setup consumed a significant amount of time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ken
Building Materials, 51-100 employees
Less than a year
“Tracking you work orders and employes.
Pros
There is a wide array of options available, and the system can be expanded to meet our needs.
Cons
There's a lot of learning involved in understanding how the programs work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Joel
Information Technology and Services, 11-50 employees
More than a year
“Using MPulse
Pros
It may take some time to learn how to use MPulse effectively, but once you become familiar with the navigation, you'll like its powerful capabilities for maintaining and managing all your devices.
Cons
Initially, it was challenging to comprehend, but as I use it daily, I've come to appreciate the power of MPulse.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Facilities Services, 1-10 employees
More than a year
“I live MPulse
Pros
The use of work orders and preventive maintenance allows efficient tracking of craftsmen, their time, and the work they complete.
Cons
I'm attempting to modify information on a work order, such as adding the price of an inventory item to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Gambling & Casinos, 500+ employees
More than a year
“maintenance
Pros
The email notifications keep requesters informed about completed tasks.
Cons
It takes a considerable amount of time to make changes when closing orders, especially when it comes to entering hours.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Pat
Packaging and Containers, 500+ employees
More than a year
“Mpluse review
Pros
With proper setup, it can be intuitive and user-friendly.
Cons
The system can be quite slow, and it takes a long time to load. It doesn't always accept changes made, and it would be much more efficient if I didn't have to manually approve every change. If it could automatically save and update fields without requiring constant clicks on edit buttons, it would greatly speed up my work.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Lynn
Mining & Metals, 51-100 employees
More than a year
“Mpulse data configured to your liking
Pros
I value the adaptability of the system, as it can be customized to fulfill our unique needs.
Cons
It would be great if there was an option to simultaneously add time to assigned employees.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Phillip
Food Production, 101-500 employees
Less than 6 months
“Easy to use
Pros
As a newcomer to the company, I've been using MPulse for a few months now, and I find it incredibly easy to navigate, especially when searching for inventory parts. It has been immensely helpful during my transition.
Cons
There seem to be a few glitches, but I'm confident they will be addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ryan
Medical Devices, 101-500 employees
More than a year
“MPulse pros and cons
Pros
The system offers great flexibility and can be customized to align with the needs of our company and end users.
Cons
The overall look and feel of the software are outdated. The layout, process, and printable version of work orders are not up to par. They are difficult to navigate and seem antiquated. The customization options for report widgets are limited, providing minimal visibility.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
vernon
Health, Wellness and Fitness, 500+ employees
More than a year
“MPulse - Review
Pros
At the time of our selection, it was the best maintenance software option available, particularly with its integrated inventory management capabilities.
Cons
We would like to expand our capabilities, but we are currently limited.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
8
Functionality
6
wilson
Real Estate, 11-50 employees
More than a year
“Maintenance management with Mpulse
Pros
It has a remarkable capacity to store a wealth of details for each serviced equipment.
Cons
Getting proficient at using the system requires a substantial amount of training. It would be better suited for a company that has dedicated personnel for managing the system.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
10
Functionality
6
Tim
Food & Beverages, 51-100 employees
More than a year
“mpulse software review
Pros
I really like how conveniently I can navigate through all the essential sections and pages within the software.
Cons
Navigating between different pages using the mouse and dropdown menus can be a bit cumbersome.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dan
Facilities Services, 500+ employees
Less than 6 months
“MPulse Initial Review
Pros
The software is fairly customizable and provides an easy search function. The support received thus far has been satisfactory.
Cons
The ability for front-end users to view all comments and receive email notifications when a comment is added or the status of a work order changes was promised but has not been implemented yet. It is under investigation but remains pending.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Hospital & Health Care, 500+ employees
More than a year
“GRMC mPluse
Pros
Having used MPulse for nine years, I am highly satisfied with its work order management, scheduling, and capital equipment and parts inventory modules.
Cons
I'm not entirely satisfied with the format of the reporting feature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
James
Automotive, 101-500 employees
More than a year
“MPulse Review by Automotive plant
Pros
The mobile ability, which we utilized on tablets, was convenient. We haven't yet tried the mobile app. The software's ease of use and cost-effectiveness were significant factors during our purchase in 2018, although I've noticed a substantial cost increase for new users since then.
Cons
The inability to synchronize or integrate the inventory and purchasing modules with SAP is a significant drawback. The reorder list lacks flexibility and should allow sorting by bin location, as well as the option to export it to an Excel file.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Quintin
Education Management, 500+ employees
Less than a year
“Work orders using Mpluse
Pros
The standout feature for me is how easily work orders can be submitted and tracked. The option to attach media to work orders proves extremely beneficial.
Cons
Once work orders are completed, we lose access to them for editing. It would be beneficial if administrators had the capability to access closed orders.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8