Last Updated
Overview
OpenWrench software optimizes maintenance by offering real-time communication and efficient issue tracking. While new users might find it difficult to learn, the software's automation tools and asset management capabilities significantly reduce maintenance time, ensuring seamless customer experience across various business locations.
Overall Rating
Based on 8 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
OpenWrench Specifications
- Work Order Management
- Asset Management
- Preventive Maintenance
- Inventory Management
What Is OpenWrench?
OpenWrench is a cloud-based management platform suitable for multi-location businesses. It boosts communication between location staff, operations teams, and vendors, allowing users to report, track, and resolve maintenance issues efficiently. The software offers various features including issue tracking, planned maintenance, real-time messaging, asset management, vendor management, invoicing, analytics, and site inspections, enhancing time efficiency and service quality for businesses located in various regions.
OpenWrench Pricing
OpenWrench Integrations
OpenWrench does not have any integrations available on its official website.
Who Is OpenWrench For?
OpenWrench is designed for the following:
- Retail businesses
- Service providers
- Customer care centres
Is OpenWrench Right For You?
OpenWrench is suitable for businesses aiming to optimize their maintenance processes. It is an all-in-one platform that facilitates efficient communication, scheduled maintenance, and vendor coordination. It improves team collaboration and cost management by offering tools like real-time messaging, inspection checklists, and proposal routing.
Still doubtful if OpenWrench is a suitable choice for your business? Contact our customer support team on (661) 384-7070 for more information.
OpenWrench Features
Issue Tracking
OpenWrenchprovides an extensive platform for reporting and tracking maintenance issues across all locations. It allows users to report problems directly from their devices, ensuring timely communication and enhancing problem-solving
Asset Management
The software allows users to build an extensive database of important equipment, including warranty statuses, boosting maintenance planning and management. It provides detailed records, enabling organizations to properly maintain and service their equipment.
Invoicing
OpenWrenchenhances the billing process by providing vendors with an easy way to submit invoices for their work. This feature facilitates early payments by accounts payable departments, improving vendor relationships.
Real-Time Messaging
The platform facilitates real-time group messaging, enabling smooth communication between location staff, operations teams, and vendors. It enables users to share photos and videos from any device, ensuring transparent and fast information exchange.
Pros And Cons of OpenWrench
Pros
Enables seamless messaging between teams
Optimizes performance tracking
Offers extensive analytics
Automates recurring maintenance tasks
Cons
Initial setup takes some time
No information available regarding integrations
OpenWrench Reviews
Total 8 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars38%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Bobby S.
Not Specified, N/A employees
“tailored fit for our team
Pros
It has been customized around my company's specific needs which makes it feel like a much better fit for the way we work.
Cons
Every now and then, bugs pop up and can impact performance or cause issues for the end user.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tim B.
Not Specified, N/A employees
“Customized perfectly to our needs
Pros
It has really adapted to what we need in my experience and found a way to make it work for us.
Cons
There hasn't been anything they didn't fix promptly when it came up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy C.
Not Specified, N/A employees
“user-friendly and simple to use
Pros
Navigating through the program feels very simple for me and it does not take much time to understand how everything works.
Cons
Category structure for organization could be improved, because without stronger grouping it can start to feel overwhelming and hard to sort through.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does OpenWrench offer an API?
No, OpenWrench does not offer an API.
Does OpenWrench have a mobile app?
No, OpenWrench does not offer a mobile app.
What language does OpenWrench support?
OpenWrenchsupports English language only.
What types of pricing plans does OpenWrench offer?
OpenWrenchpricing is not available on its official website. Customers can search OpenWrench pricing to purchase the best plan for themselves.
What other apps does OpenWrench integrate with?
OpenWrench’s official website does not provide any information about its integrations.
Who are the typical users of OpenWrench?
Typical users of OpenWrench include retail businesses, service providers, and customer care centres.
What level of support does OpenWrench offer?
OpenWrenchoffers service provider portal (Wrenchhub), careers page, service provider trainings, service provider university, and a facilities university.