angela
Construction, 51-100 employees
More than a year
“work orders”
Pros
Creating work orders and entering notes is simple.
Cons
When marking tasks as complete, it's a bit cumbersome. It's a two-step process and seems to take time to complete. Afterward, you have to "go back" to the screen you were on, rather than just clicking once to return to the previous screen.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
John
Human Resources, 11-50 employees
Less than a year
“Works great”
Pros
It's easy to use. The software is intuitive and Simple.
Cons
I haven't come across anything that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bill
Glass Ceramics & Concrete, 51-100 employees
More than a year
“As much or as little as you want it to do for you...”
Pros
We've used this software since I started here in 2014. A couple of years later, we reviewed whether we needed a more sophisticated system and concluded that SS-CMMS offers everything a more expensive system would, so we didn't need to change. Customer support team is very responsive to any functionality requests and is great to work with.
Cons
Like with anything new, it takes a little time to get used to, but this system became intuitive fairly quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heriberto
Facilities Services, 1-10 employees
More than a year
“excelent”
Pros
It automatically deletes used inventory items and makes it easy for other staff to input work orders.
Cons
It's not possible to import from PDF files when trying to start a PM.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Education, 11-50 employees
More than a year
“Great Software”
Pros
Generating reports is simple. It's very easy to create reports to share at meetings.
Cons
The site sometimes takes quite a while to load. I can't think of anything else.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan
Food Production, 101-500 employees
Less than a year
“Excellent software product.”
Pros
SS offers the fundamental tools needed for a CMMS.
Cons
Lacks some features. Needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel
Industrial Automation, 500+ employees
More than a year
“SS-CMMS used daily”
Pros
It's Simple to use and easy to integrate into our production requirements.
Cons
I haven't found any issues with this. It works excellently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Manufacturing, 51-100 employees
More than a year
“Try this software first!”
Pros
The price is unbeatable! Simple to implement. Works well as a basic tool, or you can expand to scanners and inventory management with this software. Simple reporting and creating a PM schedule is effortless. The mobile app connects seamlessly.
Cons
The mobile app crashes occasionally. You need to redownload, but I think this issue has been resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Davey
Food Production, 51-100 employees
More than a year
“Globals”
Pros
The dashboard provides a lot of information and entering data is very Simple.
Cons
Unable to print the global statement on all work orders. As a food plant, it's essential to have the global statement on all work orders. PM tasks should have checkboxes for each line item.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Jerry
Manufacturing, 51-100 employees
More than a year
“SS-CMMS”
Pros
This program is quite easy to use and very affordable. It generates charts and reports and helps manage inventory.
Cons
Generating reports could be easier in terms of quantifying the desired data. Also, the load time increases with more information in the system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Brad
Education, 500+ employees
More than a year
“Best Value”
Pros
Simple, well-priced, and meets our needs.
Cons
Commas aren't allowed in text, which is bothersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dilip
Hospitality, 51-100 employees
More than a year
“Great Value for small businesses”
Pros
Easy to operate and very economical. The email-to-work order feature is handy.
Cons
The mobile app isn't intuitive. It runs a bit slowly, and pages take a while to load.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
7
Functionality
6
Melissa
Construction, 1-10 employees
More than a year
“SS-CMMS Review”
Pros
Efficiently tracks and records maintenance and repairs on all equipment.
Cons
When creating a report, there's no option to email it instead of printing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Jon
Consumer Goods, 11-50 employees
More than a year
“Great value for cost”
Pros
This software has helped me establish an effective preventative maintenance system in our company and develop metrics to measure our performance.
Cons
The app doesn't function well, and the website is slow.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Jesse
Service Dispatch, 101-500 employees
Less than 6 months
“Improvements”
Pros
My favorite feature is tracking recurring issues in our plant, which helps identify them and implement corrective actions.
Cons
I'd like SS-CMMS to have more fluid navigation. Navigation feels clunky and could be improved. You can't complete work orders from the dashboard, only edit them. After completing a work order, it keeps you on the same page instead of redirecting to all open work orders. The supplier tab should include full contact info. It would be nice to have emails, phone numbers, and addresses displayed. Lastly, it would be great if you could choose to show all entries under work orders or PMs permanently instead of selecting it every time.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Debra
Healthcare, 101-500 employees
More than a year
“SSCMMS”
Pros
This software is intuitive and very easy to operate.
Cons
It seems that staff can't load equipment or send work orders unless they are administrators.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bud
Recreational Facilities and Services, 11-50 employees
More than a year
“Lakewood Retreat”
Pros
Cloud-based for universal access, includes a PM system, and offers adequate options.
Cons
I would like it to return to the previous screen after giving a create or delete command. I also want to control what appears on reports, like not showing the priority on completed job reports. I'd like to enter the completion date if it was done on a previous day.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Giles
Government Administration, 51-100 employees
Less than a year
“Excellent Value Maintenance Management Service”
Pros
Easy to use, easy to adopt, web-based, affordable, and has good support. Although it's light on features, it's hard to find a better value if it meets your core needs.
Cons
The iPhone app still has some bugs. It's not a deal-breaker, but we frequently reinstall the app to fix issues. It's not very intuitive and doesn't easily communicate job details. A higher level of customization, like renaming fields and choosing displayed information, would be helpful, especially on the iPhone app. A more robust and flexible user portal would be ideal.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
5
Cindy
Education, 1-10 employees
More than a year
“Good Program”
Pros
I can't think of anything negative, it's very intuitive.
Cons
I can't think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Military, 51-100 employees
More than a year
“PM Software”
Pros
The software is simple to use and quick to set up.
Cons
I wish we could install it on our local server. We do DoD work, and I want to load machine information into CMMS, but I'm not allowed to store it in the cloud.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9