SS-CMMS Reviews
Total 69 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars36%
4
Stars48%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
John
Food Production, 51-100 employees
Less than a year
“Management Review
Pros
Generates reports and trends equipment issues effectively.
Cons
I'm still learning what it can do. A tutorial would be helpful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ryan
Automotive, 101-500 employees
Less than a year
“Love it!
Pros
The software makes it simple for my team to open and close work orders, providing management with a clear, real-time understanding of shop floor activities.
Cons
The mobile app still has some issues (white screen), but the website version works perfectly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Brian
Transportation/Trucking/Railroad, 101-500 employees
More than a year
“Warehouse and offices
Pros
Easy to set up and understand, and scheduling tasks is Simple.
Cons
It's still in development, but there are continuous improvements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Kelli
Pharmaceuticals, 11-50 employees
More than a year
“Pines
Pros
I love its simplicity and how it can be slightly tailored to our needs.
Cons
I dislike how it takes 30 seconds to a minute to load each page. I wish it went directly to each new page. It doesn't seem like much time, but when a 15-minute job takes 30 minutes, it gets frustrating.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Ted
Machinery, 51-100 employees
More than a year
“Photos
Pros
It's quite simple to use and seems to be affordable. #gobuckeyes
Cons
You can't attach pictures to the work orders.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
5
Functionality
5
Dan
Mining & Metals, 101-500 employees
Less than 6 months
“Overall Good Software
Pros
This software is incredibly easy to use and navigate. Very simple to show older, less tech-savvy employees how to use and understand it.
Cons
The software doesn't offer many options for displaying the dashboard. I'd like more options, like displaying only one location when used for multiple sites.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tim
Food Production, 51-100 employees
More than a year
“Tim O'Brien Boundary Bend
Pros
Most things work well; I have listed a few suggestions below that would help our business.
Cons
When navigating the website, if you're on page 5 and click on a work order, then go back, it takes you to page 1 instead of where you were. Also, if you sort by date and click on a work order, it resets the sort order. You get notified when a work order is completed, which is good, but it would also be beneficial to get notifications for any modifications, like "assigned to" or added notes. It would be useful to include other people's emails to receive these updates.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
5
Heath
Farming, 101-500 employees
More than a year
“Improvements
Pros
The preventive maintenance schedules were very helpful and easy to navigate.
Cons
Some data entry pages are crowded. It would be helpful to have pictures beside equipment pieces for easier identification.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
5
ROBINSON
Hospital & Health Care, 500+ employees
Less than 6 months
“good
Pros
It's reliable, but simplifying some features would make it even better.
Cons
There are many features to fill in, but I suggest having a view of all fillable steps.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
10
Functionality
8
Radek
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
“Polish production manager view
Pros
Functionality: It has all the essential features for maintaining a small or medium company. Mobility: A phone is almost always with you, making it the most convenient way to report or view breakdown descriptions. You can also attach photos to issue descriptions.
Cons
There are a few software bugs. One of the greatest strengths of SS-CMMS is its mobility, so I wish the mobile interface were more touch-friendly, with better button sizes and placements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kevin
Education Management, 1-10 employees
More than a year
“Review 1
Pros
The low cost and web-based access make it available anywhere.
Cons
Limited options for compiling reports. The app doesn't function properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Ron
Automotive, 51-100 employees
More than a year
“Very versatile Software
Pros
There are several reasons I enjoy using this software. It's very easy to navigate and use. I like all the features and the ability to add notes to work orders. The PM calendar feature helps me plan my week better. The support is amazing! I thought I lost two years of data by mistake, but they quickly recovered it and got me back up and running.
Cons
Not really a drawback, but I'd love a feature to view equipment information directly from an open work order.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Prajwal
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“Very Easy to Navigate and Manage!!!
Pros
Recurring tasks, BOM for service, and email notifications.
Cons
Buttons can sometimes be hard to locate depending on what you're looking for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
kurtis
Pharmaceuticals, 101-500 employees
More than a year
“very pleased with this product
Pros
SS-CMMS fits our needs perfectly. It offers work order generation and tracking, parts management, scheduled maintenance, and budgeting. Being cloud-based means we don't have to constantly load software. We use it to track work and update project statuses, and it's very easy to pull reports for metrics and weekly updates.
Cons
The main issue with the software is specific to my situation. I was leading the Facilities team and loved it, but after moving to a new role in Equipment Maintenance, I can't use it as my platform because it merges files using company email addresses. We'd prefer it to be usable by multiple departments without overlap. Hopefully, this will be addressed in a future update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackson
Education Management, 11-50 employees
Less than a year
“Great, but could be better
Pros
The price is exceptional for a basic method of tracking work orders and inventory.
Cons
I might have given it five stars if it had a couple more features. One important feature would be the ability to add parts from inventory to a work order using a barcode. I wish I could scan a barcode to pull up the part on the work order.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Carmen
Automotive, 500+ employees
Less than 6 months
“System
Pros
It's simple to use. No other major pros.
Cons
PMs repeat multiple times in work orders. You can't delete multiple lines at once, and it doesn't allow adding necessary columns in reports. Graphics could be better.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
4
Theresa
Hospital & Health Care, 101-500 employees
More than a year
“Review
Pros
I can monitor equipment at all sites.
Cons
I wish it would stay on the site you're using until you're done navigating. Since the update a year ago, you have to wait for it to reach 100% between screens, which is time-consuming. Sometimes it gets stuck in the 90s. Not everyone has high-speed internet, especially in rural Virginia where our sites are located.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Ryan
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Low cost Software that will get the job done
Pros
I like that you can have an unlimited number of users for the same price, and it's very easy to learn. It also comes with an app.
Cons
It's not as sophisticated as other software programs with more features. You can't create barcode labels, and the reports are plain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
8
Armando
Facilities Services, 1-10 employees
Less than 6 months
“Affordable WepApp for Assets Maintenance
Pros
Easy to operate and the database is Simple, with no unnecessary complications.
Cons
No access to the database or work procedures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Aquileo
Consumer Services, 1-10 employees
Less than 6 months
“Easy to use
Pros
This software is designed with field workers in mind, who don't have much time to read instructions.
Cons
For some companies, it's too simple and lacks detailed equipment information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8