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SS-CMMS Reviews
69 Review(s)
softwareOverall Rating
4.2
69 Review(s)
Rating Distribution
5
(25)
4
(33)
3
(11)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.2
69 Review(s)
Rating Distribution
5
(25)
4
(33)
3
(11)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
SS-CMMS System
SS-CMMS System
Pros
The downloadable app can be installed on any smartphone.
Cons
If you're not very familiar with computers, it might be challenging to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Chemicals, 500+ employees
More than a year
September 2020
Positive start with SS-CMMS
Positive start with SS-CMMS
Pros
It's an economical solution we could trial to see if it suited us. I like the email Work Order request feature and the ability to access it remotely.
Cons
It would be more helpful to have additional ways to sort views, and the ability to show PMs on the calendar in a more extensive manner.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Mark
Automotive, 51-100 employees
More than a year
September 2020
Good Middle Option
Good Middle Option
Pros
This package is perfect for our company's size. We're transitioning from tracking on a spreadsheet to a full-fledged CMMS system. SS-CMMS lacks some advanced features, but it meets our current needs.
Cons
The name is quite cumbersome and not easy to mention in conversation. It would also be fantastic if PMs and equipment could be more closely linked, for example, generating a PM directly from a specific equipment page and displaying PM history on that equipment page.
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Larkin
Apparel & Fashion, 11-50 employees
More than a year
September 2020
SS-CMMS Review -JP
SS-CMMS Review -JP
Pros
What I liked most is how simple it is to use this software.
Cons
The dashboard doesn't display upcoming PMs or due PMs (one month / one week, etc.).
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Jayrang
Mining & Metals, 101-500 employees
More than a year
September 2020
Budget Priced but Feature Rich
Budget Priced but Feature Rich
Pros
This software is simple enough for nearly anyone to grasp without needing extensive training.
Cons
It really needs a separate category for "Vendor/Contractor" instead of being under Users. It would also be great to attach a picture when emailing a work order to the assigned person. Additionally, having the ability to add specific parts directly from the work order page, without needing to switch back to the "Parts" section, would be very convenient. Seeing completion information for technicians, such as completion percentage, time taken, etc. would also be beneficial. It would also be nice to have a Spanish version available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andy
Food Production, 51-100 employees
Less than a year
September 2020
Easy to use software
Easy to use software
Pros
New employees can easily navigate it and find it very instinctive.
Cons
Customizing reports or segregating data as needed is not possible.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Wayne
Automotive, 11-50 employees
More than a year
September 2020
easy peasy
easy peasy
Pros
It uncomplicated and intuitive, making it easy to learn how to use.
Cons
There's no clear list of items sent out for repair, etc., and searching for things needs improvement.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lalita
Hospital & Health Care, 500+ employees
More than a year
September 2020
True to their word
True to their word
Pros
It's user-centric and supports extensive data management.
Cons
Sometimes it's slow, though it might be due to our system rather than the software itself.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mike
Mechanical or Industrial Engineering, 500+ employees
More than a year
September 2020
SS-CMMS a lot for your $$
SS-CMMS a lot for your $$
Pros
SS-CMMS simplicity and direct design enabled us to smoothly implement it for inventory management.
Cons
Regarding the email feature, it would be great if it could notify the appropriate person when an item reaches a certain threshold.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tracy
Aviation & Aerospace, 51-100 employees
More than a year
September 2020
Pharmaceutical Enterprises Review for SS-CMMS
Pharmaceutical Enterprises Review for SS-CMMS
Pros
It's excellent for generating daily Job Work Orders and serves as a great system for Preventative Maintenance within the organization.
Cons
The numbering sequences for each Job Order could be better. When printing Job Orders, it's necessary to print one by one instead of having an option to print all Work Orders at once.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Christopher
Hospital & Health Care, 51-100 employees
More than a year
September 2020
helpful software
helpful software
Pros
It's easy to use and helps maintain organization.
Cons
I find myself needing to log in frequently. I would prefer the option to not have to log out every time.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Wisam
Furniture, 51-100 employees
More than a year
September 2020
Maintenance Issues
Maintenance Issues
Pros
When processing maintenance requests, I like the various options available.
Cons
Having to scroll to find room numbers is inconvenient. A search field would make locating them much quicker. If there is one, I might have missed it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Deborah
Hospitality, 11-50 employees
More than a year
September 2020
Good product
Good product
Pros
This software is excellent for scheduling routine maintenance.
Cons
It doesn't effectively link spare parts to machinery.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Daniel
Mining & Metals, 11-50 employees
Less than a year
September 2020
SS-CMMS
SS-CMMS
Pros
It's easy to use and allows great flexibility for multiple entry forms by multiple users.
Cons
There should be more fields that can be customized or edited for various uses.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
STUART
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
September 2020
Best bang for the buck
Best bang for the buck
Pros
SS-CMMS is affordable. My company operates on a tight budget, and without the cost-effectiveness of SS-CMMS, I'd probably resort to using a legal pad and sticky notes. I got the software up and running with some testing during the trial version. I modified some tables to better organize service report data. I use this application throughout the day on both desktop and mobile. Since my operation isn't very complex, this software suits me well.
Cons
I would prefer to create my own table definitions for types of maintenance issues, but the provided descriptions are sufficient for now. Additionally, a more robust report writer that can link indices of both open and completed tasks within a specific date range would be beneficial. Currently, I manage with two separate reports and combine them in Excel.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Jim
Religious Institutions, 11-50 employees
More than a year
September 2020
Great product to manage your day to day work
Great product to manage your day to day work
Pros
It's intuitive and includes an email option for work orders.
Cons
The program occasionally feels slow when opening.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Farming, 51-100 employees
Less than 6 months
September 2020
CMMS is a great SAAS system if your needs are straightforward
CMMS is a great SAAS system if your needs are straightforward
Pros
It offers good core features and is very cost-effective. The learning curve for implementation and use is shallow, and the developer is responsive.
Cons
Some aspects of the user experience are unconventional. Email notifications for task assignees have limitations that don't quite fit with our operations, such as notifications of reassignment to a new assignee. Also, there's no ability to set post-date task due dates for scheduled auto-triggered maintenance tasks (e.g., due a week from the scheduled creation date).
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Rob
Research, 11-50 employees
More than a year
September 2020
Good, cheap inventory management
Good, cheap inventory management
Pros
For our company, the highlight is how easy it is to input equipment and set up PMs and other work orders.
Cons
The report printing doesn't always fit well and isn't always very useful.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Richard
Plastics, 11-50 employees
More than a year
September 2020
helpful
helpful
Pros
It's very easy to use, and the training was Simple.
Cons
At the moment, there's nothing I dislike.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Paula
Hospitality, 51-100 employees
Less than a year
September 2020
work orders
work orders
Pros
Creating work orders and entering notes is simple.
Cons
When marking tasks as complete, it's a bit cumbersome. It's a two-step process and seems to take time to complete. Afterward, you have to "go back" to the screen you were on, rather than just clicking once to return to the previous screen.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
angela
Construction, 51-100 employees
More than a year
September 2020
Works great
Works great
Pros
It's easy to use. The software is intuitive and Simple.
Cons
I haven't come across anything that I don't like.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
John
Human Resources, 11-50 employees
Less than a year
September 2020
As much or as little as you want it to do for you...
As much or as little as you want it to do for you...
Pros
We've used this software since I started here in 2014. A couple of years later, we reviewed whether we needed a more sophisticated system and concluded that SS-CMMS offers everything a more expensive system would, so we didn't need to change. Customer support team is very responsive to any functionality requests and is great to work with.
Cons
Like with anything new, it takes a little time to get used to, but this system became intuitive fairly quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Glass Ceramics & Concrete, 51-100 employees
More than a year
September 2020
excelent
excelent
Pros
It automatically deletes used inventory items and makes it easy for other staff to input work orders.
Cons
It's not possible to import from PDF files when trying to start a PM.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heriberto
Facilities Services, 1-10 employees
More than a year
September 2020
Great Software
Great Software
Pros
Generating reports is simple. It's very easy to create reports to share at meetings.
Cons
The site sometimes takes quite a while to load. I can't think of anything else.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Religious Institutions, 11-50 employees
More than a year
September 2020
Excellent software product.
Excellent software product.
Pros
SS offers the fundamental tools needed for a CMMS.
Cons
Lacks some features. Needs improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dan
Food Production, 101-500 employees
Less than a year
September 2020
SS-CMMS used daily
SS-CMMS used daily
Pros
It's Simple to use and easy to integrate into our production requirements.
Cons
I haven't found any issues with this. It works excellently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Industrial Automation, 500+ employees
More than a year
September 2020
Try this software first!
Try this software first!
Pros
The price is unbeatable! Simple to implement. Works well as a basic tool, or you can expand to scanners and inventory management with this software. Simple reporting and creating a PM schedule is effortless. The mobile app connects seamlessly.
Cons
The mobile app crashes occasionally. You need to redownload, but I think this issue has been resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anthony
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
September 2020
Globals
Globals
Pros
The dashboard provides a lot of information and entering data is very Simple.
Cons
Unable to print the global statement on all work orders. As a food plant, it's essential to have the global statement on all work orders. PM tasks should have checkboxes for each line item.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Davey
Food Production, 51-100 employees
More than a year
April 2020
SS-CMMS
SS-CMMS
Pros
This program is quite easy to use and very affordable. It generates charts and reports and helps manage inventory.
Cons
Generating reports could be easier in terms of quantifying the desired data. Also, the load time increases with more information in the system.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jerry
Plastics, 51-100 employees
More than a year
October 2019
Best Value
Best Value
Pros
Simple, well-priced, and meets our needs.
Cons
Commas aren't allowed in text, which is bothersome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brad
Education Management, 500+ employees
More than a year
August 2019
Great Value for small businesses
Great Value for small businesses
Pros
Easy to operate and very economical. The email-to-work order feature is handy.
Cons
The mobile app isn't intuitive. It runs a bit slowly, and pages take a while to load.
Ease of use
6
Value for money
10
Customer Support
7
Functionality
6
Dilip
Hospitality, 51-100 employees
More than a year
August 2019
SS-CMMS Review
SS-CMMS Review
Pros
Efficiently tracks and records maintenance and repairs on all equipment.
Cons
When creating a report, there's no option to email it instead of printing.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Melissa
Construction, 1-10 employees
More than a year
August 2019
Great value for cost
Great value for cost
Pros
This software has helped me establish an effective preventative maintenance system in our company and develop metrics to measure our performance.
Cons
The app doesn't function well, and the website is slow.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Jon
Consumer Goods, 11-50 employees
More than a year
August 2019
Improvements
Improvements
Pros
My favorite feature is tracking recurring issues in our plant, which helps identify them and implement corrective actions.
Cons
I'd like SS-CMMS to have more fluid navigation. Navigation feels clunky and could be improved. You can't complete work orders from the dashboard, only edit them. After completing a work order, it keeps you on the same page instead of redirecting to all open work orders. The supplier tab should include full contact info. It would be nice to have emails, phone numbers, and addresses displayed. Lastly, it would be great if you could choose to show all entries under work orders or PMs permanently instead of selecting it every time.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Jesse
Packaging and Containers, 101-500 employees
Less than 6 months
August 2019
SSCMMS
SSCMMS
Pros
This software is intuitive and very easy to operate.
Cons
It seems that staff can't load equipment or send work orders unless they are administrators.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debra
Hospital & Health Care, 101-500 employees
More than a year
August 2019
Lakewood Retreat
Lakewood Retreat
Pros
Cloud-based for universal access, includes a PM system, and offers adequate options.
Cons
I would like it to return to the previous screen after giving a create or delete command. I also want to control what appears on reports, like not showing the priority on completed job reports. I'd like to enter the completion date if it was done on a previous day.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Bud
Recreational Facilities and Services, 11-50 employees
More than a year
August 2019
Excellent Value Maintenance Management Service
Excellent Value Maintenance Management Service
Pros
Easy to use, easy to adopt, web-based, affordable, and has good support. Although it's light on features, it's hard to find a better value if it meets your core needs.
Cons
The iPhone app still has some bugs. It's not a deal-breaker, but we frequently reinstall the app to fix issues. It's not very intuitive and doesn't easily communicate job details. A higher level of customization, like renaming fields and choosing displayed information, would be helpful, especially on the iPhone app. A more robust and flexible user portal would be ideal.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
5
Giles
Government Administration, 51-100 employees
Less than a year
August 2019
Good Program
Good Program
Pros
I can't think of anything negative, it's very intuitive.
Cons
I can't think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Religious Institutions, 1-10 employees
More than a year
August 2019
PM Software
PM Software
Pros
The software is simple to use and quick to set up.
Cons
I wish we could install it on our local server. We do DoD work, and I want to load machine information into CMMS, but I'm not allowed to store it in the cloud.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jason
Military, 51-100 employees
More than a year
August 2019
Review of CMMS Program
Review of CMMS Program
Pros
Good program for the price, works well as an asset management tool.
Cons
The only issue I encounter is that the program is a bit slow.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Josh
Furniture, 51-100 employees
More than a year
August 2019
Management Review
Management Review
Pros
Generates reports and trends equipment issues effectively.
Cons
I'm still learning what it can do. A tutorial would be helpful.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
John
Food Production, 51-100 employees
Less than a year
August 2019
Love it!
Love it!
Pros
The software makes it simple for my team to open and close work orders, providing management with a clear, real-time understanding of shop floor activities.
Cons
The mobile app still has some issues (white screen), but the website version works perfectly.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Ryan
Automotive, 101-500 employees
Less than a year
August 2019
Warehouse and offices
Warehouse and offices
Pros
Easy to set up and understand, and scheduling tasks is Simple.
Cons
It's still in development, but there are continuous improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Brian
Transportation/Trucking/Railroad, 101-500 employees
More than a year
August 2019
Pines
Pines
Pros
I love its simplicity and how it can be slightly tailored to our needs.
Cons
I dislike how it takes 30 seconds to a minute to load each page. I wish it went directly to each new page. It doesn't seem like much time, but when a 15-minute job takes 30 minutes, it gets frustrating.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Kelli
Pharmaceuticals, 11-50 employees
More than a year
August 2019
Photos
Photos
Pros
It's quite simple to use and seems to be affordable. #gobuckeyes
Cons
You can't attach pictures to the work orders.
Ease of use
8
Value for money
10
Customer Support
5
Functionality
5
Ted
Machinery, 51-100 employees
More than a year
August 2019
Overall Good Software
Overall Good Software
Pros
This software is incredibly easy to use and navigate. Very simple to show older, less tech-savvy employees how to use and understand it.
Cons
The software doesn't offer many options for displaying the dashboard. I'd like more options, like displaying only one location when used for multiple sites.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Dan
Mining & Metals, 101-500 employees
Less than 6 months
August 2019
Tim O'Brien Boundary Bend
Tim O'Brien Boundary Bend
Pros
Most things work well; I have listed a few suggestions below that would help our business.
Cons
When navigating the website, if you're on page 5 and click on a work order, then go back, it takes you to page 1 instead of where you were. Also, if you sort by date and click on a work order, it resets the sort order. You get notified when a work order is completed, which is good, but it would also be beneficial to get notifications for any modifications, like "assigned to" or added notes. It would be useful to include other people's emails to receive these updates.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
5
Tim
Food Production, 51-100 employees
More than a year
August 2019
Improvements
Improvements
Pros
The preventive maintenance schedules were very helpful and easy to navigate.
Cons
Some data entry pages are crowded. It would be helpful to have pictures beside equipment pieces for easier identification.
Ease of use
5
Value for money
7
Customer Support
5
Functionality
5
Heath
Farming, 101-500 employees
More than a year
July 2019
good
good
Pros
It's reliable, but simplifying some features would make it even better.
Cons
There are many features to fill in, but I suggest having a view of all fillable steps.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
8
ROBINSON
Hospital & Health Care, 500+ employees
Less than 6 months
July 2019
Polish production manager view
Polish production manager view
Pros
Functionality: It has all the essential features for maintaining a small or medium company. Mobility: A phone is almost always with you, making it the most convenient way to report or view breakdown descriptions. You can also attach photos to issue descriptions.
Cons
There are a few software bugs. One of the greatest strengths of SS-CMMS is its mobility, so I wish the mobile interface were more touch-friendly, with better button sizes and placements.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Radek
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
July 2019
Filters
Sort by:
SS-CMMS System
SS-CMMS System
Pros
The downloadable app can be installed on any smartphone.
Cons
If you're not very familiar with computers, it might be challenging to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Chemicals, 500+ employees
More than a year
September 2020
Positive start with SS-CMMS
Positive start with SS-CMMS
Pros
It's an economical solution we could trial to see if it suited us. I like the email Work Order request feature and the ability to access it remotely.
Cons
It would be more helpful to have additional ways to sort views, and the ability to show PMs on the calendar in a more extensive manner.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Mark
Automotive, 51-100 employees
More than a year
September 2020
Good Middle Option
Good Middle Option
Pros
This package is perfect for our company's size. We're transitioning from tracking on a spreadsheet to a full-fledged CMMS system. SS-CMMS lacks some advanced features, but it meets our current needs.
Cons
The name is quite cumbersome and not easy to mention in conversation. It would also be fantastic if PMs and equipment could be more closely linked, for example, generating a PM directly from a specific equipment page and displaying PM history on that equipment page.
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Larkin
Apparel & Fashion, 11-50 employees
More than a year
September 2020
SS-CMMS Review -JP
SS-CMMS Review -JP
Pros
What I liked most is how simple it is to use this software.
Cons
The dashboard doesn't display upcoming PMs or due PMs (one month / one week, etc.).
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Jayrang
Mining & Metals, 101-500 employees
More than a year
September 2020
Budget Priced but Feature Rich
Budget Priced but Feature Rich
Pros
This software is simple enough for nearly anyone to grasp without needing extensive training.
Cons
It really needs a separate category for "Vendor/Contractor" instead of being under Users. It would also be great to attach a picture when emailing a work order to the assigned person. Additionally, having the ability to add specific parts directly from the work order page, without needing to switch back to the "Parts" section, would be very convenient. Seeing completion information for technicians, such as completion percentage, time taken, etc. would also be beneficial. It would also be nice to have a Spanish version available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andy
Food Production, 51-100 employees
Less than a year
September 2020
Easy to use software
Easy to use software
Pros
New employees can easily navigate it and find it very instinctive.
Cons
Customizing reports or segregating data as needed is not possible.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Wayne
Automotive, 11-50 employees
More than a year
September 2020
easy peasy
easy peasy
Pros
It uncomplicated and intuitive, making it easy to learn how to use.
Cons
There's no clear list of items sent out for repair, etc., and searching for things needs improvement.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lalita
Hospital & Health Care, 500+ employees
More than a year
September 2020
True to their word
True to their word
Pros
It's user-centric and supports extensive data management.
Cons
Sometimes it's slow, though it might be due to our system rather than the software itself.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mike
Mechanical or Industrial Engineering, 500+ employees
More than a year
September 2020
SS-CMMS a lot for your $$
SS-CMMS a lot for your $$
Pros
SS-CMMS simplicity and direct design enabled us to smoothly implement it for inventory management.
Cons
Regarding the email feature, it would be great if it could notify the appropriate person when an item reaches a certain threshold.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tracy
Aviation & Aerospace, 51-100 employees
More than a year
September 2020
Pharmaceutical Enterprises Review for SS-CMMS
Pharmaceutical Enterprises Review for SS-CMMS
Pros
It's excellent for generating daily Job Work Orders and serves as a great system for Preventative Maintenance within the organization.
Cons
The numbering sequences for each Job Order could be better. When printing Job Orders, it's necessary to print one by one instead of having an option to print all Work Orders at once.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Christopher
Hospital & Health Care, 51-100 employees
More than a year
September 2020
helpful software
helpful software
Pros
It's easy to use and helps maintain organization.
Cons
I find myself needing to log in frequently. I would prefer the option to not have to log out every time.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Wisam
Furniture, 51-100 employees
More than a year
September 2020
Maintenance Issues
Maintenance Issues
Pros
When processing maintenance requests, I like the various options available.
Cons
Having to scroll to find room numbers is inconvenient. A search field would make locating them much quicker. If there is one, I might have missed it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Deborah
Hospitality, 11-50 employees
More than a year
September 2020
Good product
Good product
Pros
This software is excellent for scheduling routine maintenance.
Cons
It doesn't effectively link spare parts to machinery.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Daniel
Mining & Metals, 11-50 employees
Less than a year
September 2020
SS-CMMS
SS-CMMS
Pros
It's easy to use and allows great flexibility for multiple entry forms by multiple users.
Cons
There should be more fields that can be customized or edited for various uses.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
STUART
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
September 2020
Best bang for the buck
Best bang for the buck
Pros
SS-CMMS is affordable. My company operates on a tight budget, and without the cost-effectiveness of SS-CMMS, I'd probably resort to using a legal pad and sticky notes. I got the software up and running with some testing during the trial version. I modified some tables to better organize service report data. I use this application throughout the day on both desktop and mobile. Since my operation isn't very complex, this software suits me well.
Cons
I would prefer to create my own table definitions for types of maintenance issues, but the provided descriptions are sufficient for now. Additionally, a more robust report writer that can link indices of both open and completed tasks within a specific date range would be beneficial. Currently, I manage with two separate reports and combine them in Excel.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Jim
Religious Institutions, 11-50 employees
More than a year
September 2020
Great product to manage your day to day work
Great product to manage your day to day work
Pros
It's intuitive and includes an email option for work orders.
Cons
The program occasionally feels slow when opening.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Farming, 51-100 employees
Less than 6 months
September 2020
CMMS is a great SAAS system if your needs are straightforward
CMMS is a great SAAS system if your needs are straightforward
Pros
It offers good core features and is very cost-effective. The learning curve for implementation and use is shallow, and the developer is responsive.
Cons
Some aspects of the user experience are unconventional. Email notifications for task assignees have limitations that don't quite fit with our operations, such as notifications of reassignment to a new assignee. Also, there's no ability to set post-date task due dates for scheduled auto-triggered maintenance tasks (e.g., due a week from the scheduled creation date).
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Rob
Research, 11-50 employees
More than a year
September 2020
Good, cheap inventory management
Good, cheap inventory management
Pros
For our company, the highlight is how easy it is to input equipment and set up PMs and other work orders.
Cons
The report printing doesn't always fit well and isn't always very useful.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Richard
Plastics, 11-50 employees
More than a year
September 2020
helpful
helpful
Pros
It's very easy to use, and the training was Simple.
Cons
At the moment, there's nothing I dislike.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Paula
Hospitality, 51-100 employees
Less than a year
September 2020
work orders
work orders
Pros
Creating work orders and entering notes is simple.
Cons
When marking tasks as complete, it's a bit cumbersome. It's a two-step process and seems to take time to complete. Afterward, you have to "go back" to the screen you were on, rather than just clicking once to return to the previous screen.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
angela
Construction, 51-100 employees
More than a year
September 2020
Works great
Works great
Pros
It's easy to use. The software is intuitive and Simple.
Cons
I haven't come across anything that I don't like.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
John
Human Resources, 11-50 employees
Less than a year
September 2020
As much or as little as you want it to do for you...
As much or as little as you want it to do for you...
Pros
We've used this software since I started here in 2014. A couple of years later, we reviewed whether we needed a more sophisticated system and concluded that SS-CMMS offers everything a more expensive system would, so we didn't need to change. Customer support team is very responsive to any functionality requests and is great to work with.
Cons
Like with anything new, it takes a little time to get used to, but this system became intuitive fairly quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Glass Ceramics & Concrete, 51-100 employees
More than a year
September 2020
excelent
excelent
Pros
It automatically deletes used inventory items and makes it easy for other staff to input work orders.
Cons
It's not possible to import from PDF files when trying to start a PM.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heriberto
Facilities Services, 1-10 employees
More than a year
September 2020
Great Software
Great Software
Pros
Generating reports is simple. It's very easy to create reports to share at meetings.
Cons
The site sometimes takes quite a while to load. I can't think of anything else.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Religious Institutions, 11-50 employees
More than a year
September 2020
Excellent software product.
Excellent software product.
Pros
SS offers the fundamental tools needed for a CMMS.
Cons
Lacks some features. Needs improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dan
Food Production, 101-500 employees
Less than a year
September 2020
SS-CMMS used daily
SS-CMMS used daily
Pros
It's Simple to use and easy to integrate into our production requirements.
Cons
I haven't found any issues with this. It works excellently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Industrial Automation, 500+ employees
More than a year
September 2020
Try this software first!
Try this software first!
Pros
The price is unbeatable! Simple to implement. Works well as a basic tool, or you can expand to scanners and inventory management with this software. Simple reporting and creating a PM schedule is effortless. The mobile app connects seamlessly.
Cons
The mobile app crashes occasionally. You need to redownload, but I think this issue has been resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anthony
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
September 2020
Globals
Globals
Pros
The dashboard provides a lot of information and entering data is very Simple.
Cons
Unable to print the global statement on all work orders. As a food plant, it's essential to have the global statement on all work orders. PM tasks should have checkboxes for each line item.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Davey
Food Production, 51-100 employees
More than a year
April 2020
SS-CMMS
SS-CMMS
Pros
This program is quite easy to use and very affordable. It generates charts and reports and helps manage inventory.
Cons
Generating reports could be easier in terms of quantifying the desired data. Also, the load time increases with more information in the system.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jerry
Plastics, 51-100 employees
More than a year
October 2019
Best Value
Best Value
Pros
Simple, well-priced, and meets our needs.
Cons
Commas aren't allowed in text, which is bothersome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brad
Education Management, 500+ employees
More than a year
August 2019
Great Value for small businesses
Great Value for small businesses
Pros
Easy to operate and very economical. The email-to-work order feature is handy.
Cons
The mobile app isn't intuitive. It runs a bit slowly, and pages take a while to load.
Ease of use
6
Value for money
10
Customer Support
7
Functionality
6
Dilip
Hospitality, 51-100 employees
More than a year
August 2019
SS-CMMS Review
SS-CMMS Review
Pros
Efficiently tracks and records maintenance and repairs on all equipment.
Cons
When creating a report, there's no option to email it instead of printing.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Melissa
Construction, 1-10 employees
More than a year
August 2019
Great value for cost
Great value for cost
Pros
This software has helped me establish an effective preventative maintenance system in our company and develop metrics to measure our performance.
Cons
The app doesn't function well, and the website is slow.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Jon
Consumer Goods, 11-50 employees
More than a year
August 2019
Improvements
Improvements
Pros
My favorite feature is tracking recurring issues in our plant, which helps identify them and implement corrective actions.
Cons
I'd like SS-CMMS to have more fluid navigation. Navigation feels clunky and could be improved. You can't complete work orders from the dashboard, only edit them. After completing a work order, it keeps you on the same page instead of redirecting to all open work orders. The supplier tab should include full contact info. It would be nice to have emails, phone numbers, and addresses displayed. Lastly, it would be great if you could choose to show all entries under work orders or PMs permanently instead of selecting it every time.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Jesse
Packaging and Containers, 101-500 employees
Less than 6 months
August 2019
SSCMMS
SSCMMS
Pros
This software is intuitive and very easy to operate.
Cons
It seems that staff can't load equipment or send work orders unless they are administrators.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debra
Hospital & Health Care, 101-500 employees
More than a year
August 2019
Lakewood Retreat
Lakewood Retreat
Pros
Cloud-based for universal access, includes a PM system, and offers adequate options.
Cons
I would like it to return to the previous screen after giving a create or delete command. I also want to control what appears on reports, like not showing the priority on completed job reports. I'd like to enter the completion date if it was done on a previous day.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Bud
Recreational Facilities and Services, 11-50 employees
More than a year
August 2019
Excellent Value Maintenance Management Service
Excellent Value Maintenance Management Service
Pros
Easy to use, easy to adopt, web-based, affordable, and has good support. Although it's light on features, it's hard to find a better value if it meets your core needs.
Cons
The iPhone app still has some bugs. It's not a deal-breaker, but we frequently reinstall the app to fix issues. It's not very intuitive and doesn't easily communicate job details. A higher level of customization, like renaming fields and choosing displayed information, would be helpful, especially on the iPhone app. A more robust and flexible user portal would be ideal.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
5
Giles
Government Administration, 51-100 employees
Less than a year
August 2019
Good Program
Good Program
Pros
I can't think of anything negative, it's very intuitive.
Cons
I can't think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Religious Institutions, 1-10 employees
More than a year
August 2019
PM Software
PM Software
Pros
The software is simple to use and quick to set up.
Cons
I wish we could install it on our local server. We do DoD work, and I want to load machine information into CMMS, but I'm not allowed to store it in the cloud.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jason
Military, 51-100 employees
More than a year
August 2019
Review of CMMS Program
Review of CMMS Program
Pros
Good program for the price, works well as an asset management tool.
Cons
The only issue I encounter is that the program is a bit slow.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Josh
Furniture, 51-100 employees
More than a year
August 2019
Management Review
Management Review
Pros
Generates reports and trends equipment issues effectively.
Cons
I'm still learning what it can do. A tutorial would be helpful.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
John
Food Production, 51-100 employees
Less than a year
August 2019
Love it!
Love it!
Pros
The software makes it simple for my team to open and close work orders, providing management with a clear, real-time understanding of shop floor activities.
Cons
The mobile app still has some issues (white screen), but the website version works perfectly.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Ryan
Automotive, 101-500 employees
Less than a year
August 2019
Warehouse and offices
Warehouse and offices
Pros
Easy to set up and understand, and scheduling tasks is Simple.
Cons
It's still in development, but there are continuous improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Brian
Transportation/Trucking/Railroad, 101-500 employees
More than a year
August 2019
Pines
Pines
Pros
I love its simplicity and how it can be slightly tailored to our needs.
Cons
I dislike how it takes 30 seconds to a minute to load each page. I wish it went directly to each new page. It doesn't seem like much time, but when a 15-minute job takes 30 minutes, it gets frustrating.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Kelli
Pharmaceuticals, 11-50 employees
More than a year
August 2019
Photos
Photos
Pros
It's quite simple to use and seems to be affordable. #gobuckeyes
Cons
You can't attach pictures to the work orders.
Ease of use
8
Value for money
10
Customer Support
5
Functionality
5
Ted
Machinery, 51-100 employees
More than a year
August 2019
Overall Good Software
Overall Good Software
Pros
This software is incredibly easy to use and navigate. Very simple to show older, less tech-savvy employees how to use and understand it.
Cons
The software doesn't offer many options for displaying the dashboard. I'd like more options, like displaying only one location when used for multiple sites.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Dan
Mining & Metals, 101-500 employees
Less than 6 months
August 2019
Tim O'Brien Boundary Bend
Tim O'Brien Boundary Bend
Pros
Most things work well; I have listed a few suggestions below that would help our business.
Cons
When navigating the website, if you're on page 5 and click on a work order, then go back, it takes you to page 1 instead of where you were. Also, if you sort by date and click on a work order, it resets the sort order. You get notified when a work order is completed, which is good, but it would also be beneficial to get notifications for any modifications, like "assigned to" or added notes. It would be useful to include other people's emails to receive these updates.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
5
Tim
Food Production, 51-100 employees
More than a year
August 2019
Improvements
Improvements
Pros
The preventive maintenance schedules were very helpful and easy to navigate.
Cons
Some data entry pages are crowded. It would be helpful to have pictures beside equipment pieces for easier identification.
Ease of use
5
Value for money
7
Customer Support
5
Functionality
5
Heath
Farming, 101-500 employees
More than a year
July 2019
good
good
Pros
It's reliable, but simplifying some features would make it even better.
Cons
There are many features to fill in, but I suggest having a view of all fillable steps.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
8
ROBINSON
Hospital & Health Care, 500+ employees
Less than 6 months
July 2019
Polish production manager view
Polish production manager view
Pros
Functionality: It has all the essential features for maintaining a small or medium company. Mobility: A phone is almost always with you, making it the most convenient way to report or view breakdown descriptions. You can also attach photos to issue descriptions.
Cons
There are a few software bugs. One of the greatest strengths of SS-CMMS is its mobility, so I wish the mobile interface were more touch-friendly, with better button sizes and placements.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Radek
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
July 2019