SS-CMMS Reviews
Total 69 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars36%
4
Stars48%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Matheus
Medical Devices, 1-10 employees
“Amazing
Pros
Very intuitive, easy to implement, and can send OS by emails.
Cons
You can't generate reports in languages other than English.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Construction, 1-10 employees
More than a year
“SS-CMMS
Pros
Simple to operate, excellent customer support, continuous improvement, mobile app, and accessible from anywhere.
Cons
Sometimes it processes information slowly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
KImberly
Paper & Forest Products, 11-50 employees
Less than 6 months
“Good product to keep track of operations
Pros
Easy and simple to capture all operational tasks. It's a great tool to help monitor regular and occasional tasks.
Cons
Work order numbers from the same PM, even if issued minutes apart, have significant differences. Last week, users complained about receiving multiple reminders for the same task with different work order numbers, making it hard to track and troubleshoot errors. I wish there was an option for a task's due date and a separate date for sending notifications/reminders to the assignee.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Jason
Food Production, 11-50 employees
Less than a year
“Great product
Pros
It's very easy to use and the price is unbeatable!
Cons
I haven't found anything negative yet, which is good since we've been using the system for over six months now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riley
Machinery, 51-100 employees
Less than 6 months
“Not for Medium/Large Businesses
Pros
This software generates work orders and automated PMs. You can monitor and update parts quantities and view generated reports by category.
Cons
There's no way to filter work orders/PMs, and the filtering and UI customization are limited. The report generation is cluttered. The UI isn't very comprehensive but is easy to navigate. There's almost no ability to adjust permissions per user, and no way to make mass changes (like adding time to multiple work orders or closing them simultaneously). Generating PMs based on a meter (hours or miles) isn't intuitive, requiring manual updates for the meter status. Completing a work order/PM with a meter update doesn't update the equipment meter. Given the low cost, the lack of features isn't surprising. Overall, SS-CMMS claims versatility but offers little. It's great for small companies with few work order requests and PMs.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
4
Alvin
Marketing and Advertising, 1-10 employees
Less than 6 months
“great
Pros
It's simple to use and works well for me and my team.
Cons
Sometimes it's unresponsive, but that could be due to our hardware.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frederik
Plastics, 11-50 employees
More than a year
“Low cost, effective CMMS software with most bang for the buck
Pros
The intuitive interface and simplicity are standout features.
Cons
The mobile app isn't very useful and needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Great and affordable CMMS
Pros
Easy to operate, affordable, and the mobile version works excellently.
Cons
Needs improvement in generating reports and adding pictures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Nick
Oil & Energy, 51-100 employees
“Nice setup
Pros
I liked the intuitive interface the most in my experience with this product.
Cons
I pretty much like everything about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7