Karl
Health, Wellness and Fitness, 11-50 employees
More than a year
“Automated maintenance overview”
Pros
The clear overview of all items, the simple day-to-day use and the automation of maintenance processes make this software really convenient to work with, among many other useful features in my experience.
Cons
At the moment, there's honestly nothing to complain about. Whenever something comes up, the support team is very committed and ready to help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Christian
Medical Devices, 1-10 employees
Less than a year
“versatile inventory tools and top support”
Pros
A wide range of features in this software has made managing our inventory much more efficient overall in my experience. I also find the notification function helpful because it keeps the team up to date on changes and upcoming tasks which improves coordination. On top of that, I've found the customer support outstanding.
Cons
Options for distinguishing between similar assets could be improved a bit, so it's easier to tell them apart more clearly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johannes
Farming, 500+ employees
More than a year
“great year round resource planning!!!”
Pros
Shared items used by the team can be planned and managed really well in my view. I've found organizing everything across the whole year has become much more easy.
Cons
An iOS app would make scanning, assigning and handling returns much more convenient.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Alex
Medical Devices, 1-10 employees
More than a year
“Essential equipment control software”
Pros
After a year of using it, it's clear that this has become an indispensable tool for managing our equipment and devices. The centralized overview is excellent and the mobile access works really well. We're extremely pleased to have come across this software.
Cons
There's nothing to complain about so far. The software is convincing from a functional standpoint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel K.
Internet, 11-50 employees
More than a year
“inventory management made better”
Pros
Thanks to the detailed overview and user-friendly interface, I've found we can manage inventory much more efficiently and quickly. The reminder feature for maintenance and other checks, along with the option to upload inspection documents directly, has also made workflows much easier in my experience.
Cons
There's hardly anything to complain about, although a feature that could predict maintenance needs based on usage data would be extremely useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Media Production, 11-50 employees
More than a year
“Easy check in tracking”
Pros
Now we have a clear overview of all the items we own and can manage them without any hassle. Taking equipment in and out is recorded easily through check-in/check-out and tracking damage or defects has also become very easy with it.
Cons
Up to now, there's really been nothing to complain about. Even small bugs get resolved by the support team right away which is genuinely impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Niklas A.
Mechanical or Industrial Engineering, 500+ employees
More than a year
“flexible inventory structure”
Pros
The way the inventory can be organized into different structures is very flexible and can be adapted really well to our needs.
Cons
There are still a few software bugs present. Every now and then, when assigning objects, they end up being assigned to people who are not even part of the company.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Zaza R.
Financial Services, 11-50 employees
Less than a year
“Standard advanced tool”
Pros
Right from the start, we were impressed by how clear and user-friendly the software is. It covers all of our requirements and still remains very simple to use. We looked at other software solutions as well but they were much more complicated and, above all, lacked many of the features that come standard with this one. We're genuinely thrilled with it and very thankful to the entire team behind the software!
Cons
This software fits our needs perfectly and up to now we haven't noticed any drawbacks at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Duro R.
Real Estate, 1-10 employees
Less than a year
“Stable everyday reliable system”
Pros
With it, we always have a clear overview of our assets. When it comes time for the annual financial statements, we know exactly which assets we have. In day-to-day use, we also really appreciate how simple the software is to work with and we haven't had a single error or any service downtime. It's extremely reliable which honestly can't be said about every other provider. Another big advantage for us is how easily items can be assigned to a property, a vehicle and/or an employee. It fits our needs perfectly!
Cons
Everything is going very well at the moment and we honestly don't have a single suggestion for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elke
Information Technology and Services, 500+ employees
More than a year
“Time saving remote audits”
Pros
From my experience, the remote audit feature has been especially useful, as it saves a lot of time when I need to get started with it.
Cons
Nothing major comes to mind. Even when small bugs show up, they get resolved within a reasonable amount of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Irfan
Construction, 11-50 employees
Less than a year
“Fast responsive asset management”
Pros
After switching from Hilti OnTrack to it, the difference has been huge. For the first time, I can actually get in touch with someone from the provider when I need help. The support is absolutely amazing and I get a response right away. With Hilti, I either heard nothing at all or had to wait what felt like forever. Checkouts in it now take just seconds, whereas before I had to put everything into a cart first and that honestly wasted several minutes every time. We also added our vehicles into it which has been really useful. On top of that, consumables are finally being tracked properly for us thanks to this software
Cons
Really can't point to any major flaws. The only downside is that I can't use it without an internet connection yet. I've heard there should be a solution for that soon, so I'm curious to see how it turns out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Helge N.
Information Services, 11-50 employees
More than a year
“inventory visibility everywhere”
Pros
Keeping track of our company assets has become much more transparent with Timely's inventory management. We can see exactly where devices are located and what needs maintenance at any time. After a short introduction, the team was able to start using it right away and by now the software is fully established across the whole company. People genuinely enjoy working with Timely. Another big plus is that all functions are also available on the go via tablet and smartphone. It has really become an essential tool for us.
Cons
A while back, we did run into some issues with loading times. Since the hosting was changed, though, that problem has been resolved and is no longer an issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fitore H.
Construction, 11-50 employees
More than a year
“Mobile construction material tracking”
Pros
One of the best things for us is that everyone on the team can be involved when it comes to materials. Each employee is responsible for their own stock and can request and document materials through it in a very simple, easy way. It works really well and on construction sites people can access the data on the spot and record material exchanges right there. It's uncomplicated, mobile and quick to put into use. Really excellent.
Cons
We're completely satisfied overall, so we don't have any negative comments to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sascha P.
Food Production, 101-500 employees
Less than 6 months
“remote audits and clear inventorying”
Pros
What really works well for us is how easy and uncomplicated the inventory process is to carry out. A big reason we chose it was the ability to run remote audits without employees having to come into the office. On top of that, the interface is kept very clear and simple, so it's easy to find your way around right away.
Cons
Can't really give any feedback on negatives yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
Less than a year
“Clear inventory visibility control”
Pros
Right away, I found this system gave us incredibly clear visibility into our inventory. Every detail I need to track is easy to access, from location and status to maintenance schedules and more. We've since trained the whole team on it and I've seen the response be overwhelmingly positive. At this point, it's become the system we rely on for our day-to-day inventory workflow and I've found the support team outstanding throughout.
Cons
At first, a few areas of the software were a bit slow to load, although most of those performance issues have been resolved over time. I'd also love to see additional integrations added in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Damm P.
Medical Practice, 11-50 employees
Less than a year
“excel chaos finally gone!!”
Pros
At this point, the software has completely replaced our Excel sheets, folders and even the homemade tools we used before. That's been incredibly practical for us especially since it can be used from any phone, tablet, or PC. We were also able to have our Excel lists imported by the IT team which made the switch much easier.
Cons
Nothing to complain about yet. If we come across anything, we'll mention it here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yll F.
Information Technology and Services, 101-500 employees
Less than 6 months
“asset tracking with qr codes”
Pros
Creating QR codes, assigning them and managing asset assignments to a user or location all work really well in my experience.
Cons
The downside is that it can be slow to respond when changes are made while applying filters.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tom
Construction, 101-500 employees
More than a year
“Flexible workshop management experience”
Pros
From my perspective, both technical staff and commercial employees find using it easy. I've seen that keeping the data up to date takes very little effort and the software is flexible enough for different use cases. In the workshop, it gives me a very clear overview of machines, maintenance and repairs. Scheduling feels simple and I find the training management especially convenient, with really effective reminders.
Cons
Overall, we are completely satisfied with the software. Any functions we were missing were developed within just a few weeks or are currently already in development.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Veit V.
Real Estate, 101-500 employees
More than a year
“Advance maintenance reminder access”
Pros
Getting reminded about maintenance well in advance has been really useful in my experience and I also find that being able to store the related files right there is a big plus.
Cons
One issue is that every employee who adds something tends to follow their own idea of how things should be structured, so the result can be a mix of different structures. Some guidance here would definitely help. It's also inconvenient that you can't create a regular object directly inside a container object and have to create it first before assigning it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Leon J.
Machinery, 101-500 employees
More than a year
“Fast company wide booking”
Pros
Booking has been incredibly fast and hassle-free in my experience which has really increased acceptance across the company. The service has consistently been quick and reliable and I've found that any feedback was always welcomed and appreciated.
Cons
Nothing comes to mind here. Every issue that came up was resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10