Last Updated
Overview
TrackAbout helps businesses track, manage, and maintain physical assets such as cylinders, containers, and tools. While integration across multiple systems can take time, its real-time data and maintenance features improve visibility and control. Overall, it is a reliable solution for industries that require precise tracking and management of returnable assets.
Overall Rating
Based on 21 users reviews
4.6
Rating Distribution
Positive
95%
Neutral
5%
Negative
0%
Starting Price
Custom
TrackAbout Specifications
- Work Order Management
- Maintenance Logs
- Dashboards
- Mobile Access
What Is TrackAbout?
TrackAbout is a cloud-based asset tracking and management solution designed to help businesses monitor returnable, portable, and process-critical assets. It provides real-time visibility into asset location, status, and utilization, helping companies optimize workflows and reduce operational costs. The platform includes maintenance scheduling, audit-ready data, and integration across dispatch, delivery, and asset return processes.
By improving traceability and supporting proactive maintenance, TrackAbout helps organizations extend asset lifecycles, maintain compliance, and operate more efficiently
TrackAbout Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
TrackAbout Integrations
TrackAbout supports integration with QuickBooks.
Who Is TrackAbout For?
The software is designed for medium-sized to large global enterprises and is used by operations, logistics, and compliance teams in various industries and sectors, including:
- LPG and fuel gases
- Chemicals
- Healthcare
- Food and beverage
Is TrackAbout Right For You?
If your business relies on managing a large volume of returnable or portable assets, TrackAbout is an excellent fit. Its standout capability is providing a highly specialized and robust framework for tracking items like gas cylinders, kegs, and containers through every stage of their lifecycle. This focus ensures reduced asset loss, improved utilization rates, and better compliance management. The platform’s scalability makes it a valuable tool for companies aiming for operational excellence and greater asset visibility.
Still doubtful if TrackAbout software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
TrackAbout Features
Real-Time Tracking
TrackAbout offers real-time tracking that gives teams full visibility into their assets across business operations. It helps companies make smarter decisions, streamline processes, and maintain complete traceability, ensuring that every asset’s location, status, and history are accurately monitored and managed efficiently.
Smart Delivery Management
This feature allows teams to ensure accurate and verified deliveries using mobile scanning and photo capture tools. It enables real-time reconciliation of trucks and orders, helping businesses confirm pickups, reduce delivery errors, and maintain accountability throughout their logistics and distribution operations.
Automated Workflows
TrackAbout supports automation by letting users create and manage maintenance work orders based on asset usage or condition. It allows teams to flag items for inspection, repair, or replacement, improving operational efficiency, minimizing downtime, and ensuring regulatory and safety compliance across asset workflows.
Plant Process Automation
The software simplifies plant filling operations with customizable workflows and production work orders. Businesses can automate repetitive processes, enforce consistent operational rules, and optimize production lines, leading to improved efficiency, reduced errors, and smoother management of complex manufacturing and filling activities.
Customer Self-Service Portal
Users can give customers secure, self-service access to essential data through the customer portal. It provides real-time visibility into asset information, delivery histories, balances, and digital documents, helping clients stay informed, improve transparency, and enhance collaboration with their service providers effectively.
Pros And Cons of TrackAbout
Pros
Helps in simplifying fleet and asset management
Allows using mobile camera as a scanner
Increases operational transparency and control
Cons
Customer support response times may vary
Limited configuration flexibility for users
TrackAbout Reviews
Total 21 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars33%
3
Stars5%
2
Stars0%
1
Stars0%
Share your experience
Amy
Not Specified, N/A employees
More than a year
“flexible setup with great support
Pros
Right away, the software felt simple to work with and it can be customized to match our company's specific needs. The support team has also been very helpful.
Cons
One thing that's still missing is a easy way to handle audits across multiple customer locations when those locations overlap or intermingle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jason H.
Not Specified, N/A employees
More than a year
“reliable cylinder tracking
Pros
It helps us keep track of our cylinders and stay on top of our assets.
Cons
Nothing really comes to mind since everything works the way it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis H.
Not Specified, N/A employees
More than a year
“real-time asset visibility
Pros
Having visibility into both our own assets and our customers' assets from the first transaction all the way through the asset's lifecycle has given our business a huge amount of insight. We can now clearly show customers which cylinder was delivered and exactly when it was picked up. It also gives us a real-time view and accounting of all our assets.
Cons
Since the pandemic, dealing with customer service has been frustrating. Quite a few times it feels like the support rep doesn't fully understand the issues or questions we're raising and in some cases the communication just drops off completely.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Frequently Asked Questions
What level of support does TrackAbout offer?
TrackAbout offers support through an online form, customer support portal, and a resource center.
What other apps does TrackAbout integrate with?
TrackAbout integrates with platforms such as QuickBooks.
Does TrackAbout offer an API?
Yes, TrackAbout offers an API.
What language does TrackAbout support?
TrackAbout supports mainly the English language, as well as Japanese, Portuguese, and Spanish.
Does TrackAbout have a mobile app?
Yes, TrackAbout has a mobile app for Android and iOS users
What types of pricing plans does TrackAbout offer?
TrackAbout offers customizable pricing plans, with plans starting at $2,500/year. Request a personalized TrackAbout cost plan for your business.
Who are the typical users of TrackAbout?
TrackAbout features are used by organizations and teams across various industries and sectors, such as healthcare, food and beverage, chemicals, LPG and fuel gases, and industrial gases.